Senior. Specialist, Software Engineering (CIAM)

Merck & Co., Inc.; Hyderabad; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Merck & Co., Inc. in Hyderabad seeks a Senior Specialist, Software Engineering (CIAM) to design and implement secure CIAM solutions across global digital ecosystems.

You will deliver scalable identity services using the Connect 2.0 platform, integrate CIAM with web applications, and maintain rigorous security and compliance standards. You will collaborate with architects, engineers, product teams, and business stakeholders to drive platform improvements and document implementation standards.

Qualifications

• Bachelor’s degree in computer science, engineering, information systems, or related field.
• 7+ years of software engineering and CIAM experience.
• Experience with PingOne, Okta, Auth0, or similar CIAM technologies.
• Strong knowledge of OAuth 2.0, OpenID Connect, SAML, federation, and API security.
• Experience with REST APIs, cloud platforms, and modern software development practices.
• Experience with CI/CD pipelines, Git, and Agile delivery methodologies.
• Strong analytical and troubleshooting skills.

Responsibilities

• Design, develop, configure, and support CIAM solutions using PingOne and related technologies.
• Implement authentication, SSO, MFA, authorization, federation, and consent management.
• Develop integrations between CIAM platforms and web applications.
• Support customer identity lifecycle management and access governance processes.
• Troubleshoot production issues and drive platform improvements.
• Ensure compliance with security, privacy, and architecture standards.
• Participate in platform upgrades, market rollouts, and modernization initiatives.
• Create and maintain technical documentation and implementation standards.
• Collaborate with architects, engineers, product teams, and business stakeholders.

Skills

CIAM

Identity Federation & API Security

REST APIs & Cloud Integration

PingOne Advanced Services

PingOne

SSO / Sign On

MFA / PingID

Directory

Authorize

DaVinci

CI/CD Pipelines & Git

Agile Delivery Methodology

GDPR & Consent Management

Salesforce (API) / MuleSoft / SAP BTP

Identity Governance (IGA) & Troublesho

Education

Bachelor's degree in Computer Science or related field

Tools

Okta

Auth0

PingOne

Job description

Job Description

Senior. Specialist, Software Engineering (CIAM)

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company's’ IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.
A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centres.

Role Overview

The Senior Specialist, Software Engineering (CIAM) is responsible for the design, development, implementation, and support of Customer Identity & Access Management solutions across global digital ecosystem. This role focuses on delivering secure, scalable, and compliant identity services using our Connect 2.0 platform and related CIAM technologies. The CIAM platform is a strategic foundational capability supporting customer-facing applications, digital channels, and business programs across Animal Health.

What will you do in this role

• Design, develop, configure, and support CIAM solutions using PingOne and related technologies.
• Implement authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), Authorization, federation, and consent management capabilities.
• Develop integrations between CIAM platforms and web-applications.
• Support customer identity lifecycle management and access governance processes.
• Troubleshoot production issues and drive continuous platform improvements.
• Ensure compliance with security, privacy, and architecture standards.
• Participate in platform upgrades, market rollouts, and modernization initiatives.
• Create and maintain technical documentation and implementation standards.
• Collaborate with architects, engineers, product teams, and business stakeholders.

What should you have:

• Bachelor's degree in computer science, Engineering, Information Systems, or related field.
• 7+ years of software engineering and CIAM experience.
• Experience with PingOne, Okta, Auth0, or similar CIAM technologies.
• Strong knowledge of OAuth 2.0, OpenID Connect (OIDC), SAML, federation, and API security.
• Experience with REST APIs, cloud platforms, and modern software development practices.
• Experience with CI/CD pipelines, Git, and Agile delivery methodologies.
• Strong analytical and troubleshooting skills.

Preferred Qualifications

• Experience withb2b and b2c CIAM and digital customer-facing web-applications.
• Knowledge of GDPR, consent management, and identity governance.
• Experience integrating Salesforce, eCommerce, CRM, or customer engagement platforms.
• CIAM or Identity Management certifications.
• (web-) UX & UI creation experience

Primary Skills

• Customer Identity & Access Management (CIAM)
• Identity Federation & API Security
• REST APIs & Cloud Integration
• PingOne Advanced Services
• PingOne
• SSO / Sign On
• MFA / PingID
• Directory
• Authorize
• DaVinci

Secondary Skills

• CI/CD Pipelines & Git
• Agile Delivery Methodology
• GDPR & Consent Management
• Salesforce (API) / MuleSoft / SAP BTP / AWS Microservices
• Identity Governance (IGA) & Troubleshooting

Who we are

We are known as well-known org Inc., Rahway, New Jersey, USA in the United States and Canada. For more than a century, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Additional location(s) Compensation Information:

Required Skills:
Access Management Software, Access Management Software, Application Integrations, Application Programming Interface (API) Security, Auth0, Authentication Protocols, BuildMaster, Data Engineering, Data Visualization, Design Applications, Information Technology Management, Multi-Factor Authentication (MFA), OAuth, OpenID, OpenID Connect, Platform Management, Secure Authentication, Security Compliance, Security Controls, Security Protocols, Single Sign-On (SSO), Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture {+ 2 more}
Preferred Skills:

Employee Status:

Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
No Travel Required
Flexible Work Arrangements:
Not Applicable
Shift:
Not Indicated
Valid Driving License:
No
Hazardous Material(s):
n/a
Job Posting End Date:
10/22/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.