Senior. Specialist, Software Engineering (CIAM)

Merck Gruppe - MSD Sharp & Dohme; Hyderabad; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Merck Gruppe - MSD Sharp & Dohme in Hyderabad seeks a Senior Specialist, Software Engineering (CIAM) to design, implement, and support CIAM solutions across a global digital ecosystem. You will work on secure, scalable identity services using Connect 2.0 and related CIAM technologies for customer-facing apps and digital channels.

You will lead integrations, ensure authentication, SSO, MFA, and consent management, and collaborate with architects, engineers, product teams, and business

Qualifications

• Bachelor's degree in computer science, engineering or related field.
• 7+ years of software engineering and CIAM experience.
• Experience with PingOne, Okta, Auth0 or similar CIAM technologies.

Responsibilities

• Design, develop, configure, and support CIAM solutions.
• Implement authentication, SSO, MFA, authorization, federation, and consent management.
• Develop integrations between CIAM platforms and web-applications.
• Support customer identity lifecycle management and access governance processes.
• Troubleshoot production issues and drive continuous platform improvements.
• Ensure compliance with security, privacy, and architecture standards.
• Collaborate with architects, engineers, product teams, and stakeholders.

Skills

CIAM

Identity Federation

API Security

PingOne

SSO

MFA

REST APIs

Cloud Integration

OAuth 2.0

OIDC

Agile delivery

Education

Bachelor's degree in CS / Engineering / Information Systems

Tools

PingOne Advanced Services

PingOne

Salesforce API

MuleSoft

SAP BTP

AWS Microservices

Job description

Senior. Specialist, Software Engineering (CIAM)

Job Description

Senior. Specialist, Software Engineering (CIAM)

The Opportunity

• Based in Hyderabad, join a globalhealthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company's’ IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centres.

Role Overview

The Senior Specialist, Software Engineering (CIAM) is responsible for the design, development, implementation, and support of Customer Identity & Access Management solutions across global digital ecosystem. This role focuses on delivering secure, scalable, and compliant identity services using our Connect 2.0 platform and related CIAM technologies. The CIAM platform is a strategic foundational capability supporting customer-facing applications, digital channels, and business programs across Animal Health.

What will you do in this role

• Design, develop, configure, and support CIAM solutions using PingOne and related technologies.
• Implement authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), Authorization, federation, and consent management capabilities.
• Develop integrations between CIAM platforms and web-applications.
• Support customer identity lifecycle management and access governance processes.
• Troubleshoot production issues and drive continuous platform improvements.
• Ensure compliance with security, privacy, and architecture standards.
• Participate in platform upgrades, market rollouts, and modernization initiatives.
• Create and maintain technical documentation and implementation standards.
• Collaborate with architects, engineers, product teams, and business stakeholders.

What should you have

• Bachelor's degree in computer science, Engineering, Information Systems, or related field.
• 7+ years of software engineering and CIAM experience.
• Experience with PingOne, Okta, Auth0, or similar CIAM technologies.
• Strong knowledge of OAuth 2.0, OpenID Connect (OIDC), SAML, federation, and API security.
• Experience with REST APIs, cloud platforms, and modern software development practices.
• Experience with CI/CD pipelines, Git, and Agile delivery methodologies.
• Strong analytical and troubleshooting skills.

Preferred Qualifications

• Experience withb2b and b2c CIAM and digital customer-facing web-applications.
• Knowledge of GDPR, consent management, and identity governance.
• Experience integrating Salesforce, eCommerce, CRM, or customer engagement platforms.
• CIAM or Identity Management certifications.
• (web-) UX & UI creation experience

Primary Skills

• Customer Identity & Access Management (CIAM)
• Identity Federation & API Security
• REST APIs & Cloud Integration
• PingOne Advanced Services
• PingOne
• SSO / Sign On
• MFA / PingID
• Directory
• Authorize
• DaVinci

Secondary Skills

• CI/CD Pipelines & Git
• Agile Delivery Methodology
• GDPR & Consent Management
• Salesforce (API) / MuleSoft / SAP BTP / AWS Microservices
• Identity Governance (IGA) & Troubleshooting

Who we are

We are known as well-known org Inc., Rahway, New Jersey, USA in the United States and Canada. For more than a century, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Employee Status: Regular

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: No Travel Required

Flexible Work Arrangements: Not Applicable

Shift: Not Indicated

Valid Driving License: No

Hazardous Material(s): n/a