Senior Specialist Product Management Custom Analytics

Mastercard; Gurugram District; On-site; INR 1,800,000 - 2,500,000; Full time

Job summary

Mastercard in India seeks a Senior Specialist, Product Management, Custom Analytics to drive data-driven insights and AI-based solutions at scale across client lifecycles. The role requires coordinating across Sales, Marketing, and A&CS to tailor products that fit customer needs and enable commercial success.

The position emphasizes cross-functional collaboration, strong analytical skills, and a client-centric mindset, with emphasis on delivering repeatable, impactful features and roadmaps.

Qualifications

• Experience in A&CS creating custom analytics and AI-driven solutions for clients.
• Analytical mindset with a solutions-oriented approach and execution focus.
• Customer-centric with ability to build strong relationships with stakeholders.
• Proven ability to collaborate across cross-functional teams to deliver repeatable solutions and features.
• Strong communication and influencing skills for internal and external stakeholders.
• Willingness to grow product management knowledge and acumen.

Responsibilities

• Act as an expert and champion for data-driven insights products for global usage.
• Coordinate across cross-functional teams and A&CS for custom product creation, sales, usage and enhancement; align how products work together.
• Ensure commercial success by partnering with Sales and Marketing and working with A&CS teams.
• Support global product management with analytically-driven input into strategic plans and roadmaps.
• Drive documentation, requirements gathering, and project management excellence.

Skills

Data analytics

Cross-functional collaboration

Customer focus

Communication skills

AI / predictive modelling

Product management

Tools

Market research tools

Pricing modeling

Job description

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Management, Custom AnalyticsAdvanced Analytics drives data, analytics and AI based solutions and products at a globally scalable level across the different customer lifecycle stages, credit risk management, operational and strategic analytics. Customer engagement and loyalty serves as a key differentiator to optimize and grow revenue for our retail and commercial clients. To this end, developing and managing a suite of product solutions through internal and external partnerships, creative constructs, solid frameworks, and executable roadmaps are crucial drivers for commercialization and business impact.

The successful candidates primary responsibilities will be to:

• Act as an expert, advocate and champion for data driven insights products, especially custom solutions innovation that can be configured for global usage
• Coordinate across cross-functional teams and A&CS for custom product creation, sales, usage and continuous product enhancement; taking into account how our products all work together to serve customer needs
• Act as a connector to ensure the commercial success of our custom/configured products by working with Sales and Marketing while ensuring technical success through close partnership with A&CS teams
• Support global product management team efforts with analytically-driven input into strategic business plans and product roadmaps
• Drive documentation, requirements gathering, and project management excellence

All About You

• Be a successful team player with prior experience in A&CS in creating custom analytics and AI driven solutions for clients using Mastercard or client data
• Analytically experienced, solutions-oriented mindset, with a knack for driving execution and progress
• Customer centric: strong focus on delivering customer value and experienced in building strong customer relationships
• Proven track record of collaborating effectively in cross-functional teams to deliver exceptional repeatable solutions and features
• Strong communication and influencing abilities, enabling effective collaboration with internal and external stakeholders
• Desire to grow their product management knowledge and acumen

Skills & experience

• Previous experience in generating custom solutions for Mastercard in A&CS (FI/non-FI/locations/deploy) projects
• Extremely strong knowledge of Mastercard data with the ability to generate code
• An understanding of A&CS pricing dynamics and how scaling efforts can affect costs positively and negatively
• Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development)
• Great organizational skills, capable of managing multiple priorities and competing tasks efficiently
• Strong communication & influencing skills to work with internal and external stakeholders
• AI and predictive Modelling knowledge plus demonstration of building AI would be an advantage

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.