Senior Specialist, Product Management

Mastercard; Maharashtra; On-site; INR 2,000,000 - 2,800,000; Full time

Job summary

Mastercard in India seeks a Senior Specialist, Product Management to drive commercialization and customer outcomes for scalable payments products. You will own end-to-end strategy, pricing, and go-to-market plans, collaborating with engineering, finance, and operations to deliver innovative cloud-based offerings.

The role requires strong leadership, cross-functional collaboration, and ability to navigate complex ecosystems.

Qualifications

• Bachelor’s degree in a relevant field.
• Experience in product development or management.
• Experience deploying new cloud-based products or managing cloud products.
• Basic understanding of software engineering or technology (cloud, databases, SQL or analytics tools).
• Experience in Agile environments and with engineering scrums.
• Strong analytical and problem-solving skills.
• Strong leadership, interpersonal and communication skills.
• Ability to collaborate with cross-functional teams to implement changes.
• Experience presenting complex topics.
• Strong project management skills.

Responsibilities

• Own product lifecycle from strategy to delivery.
• Identify strategic product plays and end-to-end growth opportunities.
• Develop deep understanding of customers and payments ecosystem.
• Create pricing and commercialization strategies.
• Collaborate with Engineering to build robust roadmaps for go-to-market.
• Produce product documentation and training materials.
• Partner with finance, legal, and compliance to ensure governance.
• Drive go-to-market activities with program management and regional leadership.
• Embody Mastercard Way in decision making and execution.
• Influence product readiness and servicing models.

Skills

Product management

Cloud deployments

SQL

Agile

Leadership

Cross-functional collaboration

Communication skills

Education

Bachelor's degree

Tools

AWS/Azure

Tableau

JIRA

Job description

Title And Summary

Senior Specialist, Product Management

Role Overview

• Business owner, driving commercial and customer outcomes through short- and long-term strategic Initiatives focused on scaling new and existing products
• Navigates products through their lifecycle guided by the Studio framework:
• Payments strategy: Identify strategic product “plays” and E2E approach to capture growth
• Market Understanding: Develop deep understanding of customers, payments ecosystems, competitors, regulatory environments
• Pricing and commercialization: Develop strategy to maximize sustainable revenue growth providing forecasts to enable planning
• GTM approach: Deep understanding of customer and ecosystem needs focused on value exchange and product readiness
• Serve as a product subject matter expert and collaborate with product operations and external clients to deliver innovative solutions
• Perform go-to-market activities by closely partnering with program management, global and regional leadership, finance, operations, legal, compliance, etc.
• Partner with Engineering colleagues to create robust roadmaps that include all of the work required to bring a product to market focused on (i.e., commercialization and pricing plan; product readiness; delivery model; servicing model; sales enablement)
• Embody the “Mastercard Way” through creating value, growing together and moving fast
• Produce product documentation including user guides, product overviews and training materials
• Operates with minimal supervision and able to make informed, well-reasoned decisions independently
• Thrives in an environment that is fast-paced, rapidly changing, and customer-oriented

Required Experience

• Bachelor’s degree
• Previous experience with product development or management
• Past experience deploying new product(s) to the cloud, or managing existing product(s) in the cloud
• Must be able to demonstrate that you have a basic understanding of software engineering or technology (e.g., cloud, database, SQL or analytics tools)
• Experience working in Agile and with engineering scrums
• Sharp analytical and problem solving skills
• Strong leadership, interpersonal and communication skills
• The ability to work collaboratively with others in cross-functional teams to implement and assess the operational impact of changes to process and procedures
• Experience in presenting and communicating complex/detailed topics.
• Strong process orientation and a solid understanding of project management techniques, methodologies and best practices
• Strong ability to multi-task, organize, manage, and implement complex projects whether directly or through supervision

Nice To Have

• Experience working within the commercial card space or corporate banking
• Experience with one, or more, of the categories:
• Expense Reporting software
• B2B or B2C web applications
• Application localization
• iOS and Android native mobile applications
• Business Intelligence solutions
• Ability to identify points of failure and formulate error-handling approaches for product resiliency
• Ability to identify, assess, and manage tradeoffs

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.