Senior Specialist Platform Services

Novartis India; Hyderabad; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Novartis India in Hyderabad is seeking a Senior Specialist to accelerate AI adoption via low-code/no-code and productivity platforms. You will design, implement, and scale AI solutions using Copilot Studio, NotebookLM, and similar LCNC tools, with strong emphasis on RAG, prompts, and multi-agent workflows.

You will mentor BU teams, drive end-to-end AI use cases in SaaS/PaaS environments, and ensure governance, security, and compliance across platforms as part of a global AI initiative.

Qualifications

• Bachelor’s or Master’s degree in a related field is required.
• 8+ years of experience with GenAI, LLMs and AI/LCNC tools.
• Proven ability to deliver end-to-end AI use cases in enterprise environments.
• Translate business needs into scalable, compliant technical solutions.
• Strong stakeholder engagement across business and tech teams.
• Working knowledge of cloud platforms with security and governance in mind.

Responsibilities

• Design and deliver AI solutions using LCNC tools and GenAI tech.
• Architect RAG-based solutions, prompts, and multi-agent patterns.
• Prototype and MVPs for business teams; ensure governance and compliance.
• Define features, specs, and requirements based on customer needs.
• Oversee SaaS/PaaS delivery; mentor business units in adoption.
• Lead DevOps practices for CI/CD and delivery pipelines.

Skills

GenAI fundamentals

End-to-end AI solutions

Stakeholder engagement

Cloud platforms

Governance & compliance

DevOps / CI/CD

Education

Bachelor’s / Master’s degree in related field

Tools

Copilot Studio

Amazon QuickSuite

NotebookLM

SharePoint Online

Power Platform

Dataverse

CI/CD tooling

Microsoft 365

Job description

Job Description:

Summary

Location: Hyderabad

As part of AI‑2SpeedIT, this role focuses on enabling rapid AI adoption through low code / no code and AI productivity platforms.

The Senior Specialist will design, implement, and scale AI solutions using tools such as Copilot Studio, Amazon QuickSuite, NotebookLM, and other LCNC platforms.

About The Role

Major accountabilities

AI Productivity & LCNC Solutioning

• Design and deliver AI solutions using Copilot Studio, Amazon QuickSuite, NotebookLM, and similar tools.
• Implement RAG‑based solutions, prompt workflows, and lightweight agent patterns.
• Enable rapid prototyping and MVPs for business teams.

Product Delivery

• Defining the key features, specifications and requirements of the product based on customer preferences
• Assess business requirements and provide recommendations to business on optimal solution
• Enforce architectural standards and best practices for low/no code development
• Creating project timeline and implementation schedules. Provide technical guidance and mentorship to BUs to adopt AI tools. Proven experience architecting RAG/Graph AI applications, enabling multi-agent workflows, and designing LLM/prompt fine-tuning and data/context pipelines
• Hands‑on experience delivering solutions in SaaS and/or PaaS environments
• Strong understanding of GenAI concepts, including RAG patterns, indexing strategies, and LLM architectures
• Core expertise in AI productivity tools and low/no‑code platforms (Copilot Studio, Azure AI Foundry, NotebookLM, Copilot, Claude, etc.), complemented by strong AWS or Microsoft ecosystem skills
• Experience in designing and architecting solutions using SharePoint Online, Dataverse, Power Platform (Flows, Spaces), and similar low/no‑code environments
• Solid experience with Microsoft 365, including governance frameworks, policy definition, process design, and license management
• Proficiency in DevOps for managing development lifecycle, CI/CD, and delivery pipelines

Stakeholder and Vendor Leadership

• Ensure alignments with AI practices and compliance processes in NVS i.e., Security (IAM, GDPR), Platform Efficiency, GxP Standards etc.

Governance & Compliance

• Ensure alignments with responsible AI practices and compliance processes in NVS i.e., Security (IAM, GDPR), Platform Efficiency, GxP Standards etc.

Minimum Requirements

• Bachelor’s / Master’s degree in related field
• Minimum 8 years of overall experience and solid understanding of GenAI fundamentals (LLMs, RAG, prompting) with hands‑on experience in AI/LCNC tools.
• Proven ability to deliver end‑to‑end AI use cases (PoC to MVP) in enterprise environments.
• Capability to translate business needs into scalable, compliant technical solutions.
• Strong stakeholder engagement and collaboration skills across business and technical teams.
• Working knowledge of cloud platforms and adherence to security, governance, and compliance standards.

Why Novartis?

Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!

Learn More Here

https://www.novartis.com/about/strategy/people-and-culture

Commitment To Diversity And Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

https://talentnetwork.novartis.com/network

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards:

Learn about all the ways we’ll help you thrive personally and professionally.

Read our handbook (PDF 30 MB)