Senior Specialist, Network Data Analytics & AI

MSD; Hyderabad; Hybrid; INR 1,000,000 - 1,800,000; Full time

Job summary

MSD, a global healthcare biopharma company, is seeking a Senior Network Data Analyst based in Hyderabad to drive telemetry analytics and AI-enhanced insights. You will transform raw network data into actionable dashboards and integrate real-time data pipelines across diverse observability tools.

The role emphasizes building scalable visualizations, collaborating with executives and engineers, and delivering role-based insights within a hybrid work environment that supports global collaboration.

Qualifications

• Exposure to large global network infrastructures.
• Exposure to network monitoring, telemetry, and observability tools such as LogicMonitor, ThousandEyes, BigPanda, Dynatrace, NetBrain, Grafana Cloud, Zscaler ZDX, or similar.
• Practical experience with LLMs, prompt engineering, RAG frameworks, or building conversational interfaces that translate user intent into structured queries (SQL, API calls, or platform-specific languages).
• 3+ years as project lead of major multi-month development efforts.
• 5+ years building visualizations and dashboards in BI/observability platforms such as Spotfire, Power BI, Grafana, or equivalent.
• 5+ years developing complex multi-source data pipelines using Dataiku, Databricks.
• Proven experience building dashboards and role-based views for executives, product owners, and engineers.
• Experience embedding visualizations in web apps and building reusable components.
• Proficiency with JavaScript, Python, Java, or similar languages.

Responsibilities

• Design and deliver end-to-end telemetry analytics and interactive dashboards.
• Identify, mine and normalize network data sources and integrate them into real-time pipelines and visualization layers.
• Develop agentic AI agents and AIOps components that analyze streaming telemetry to detect anomalies and surface proactive recommendations.
• Embed AI-driven insights into visualizations and web applications for executives and engineers.
• Build reusable visualization components, templates, and libraries for routers, switches, firewalls, SD-WAN, and observability.
• Contribute to telemetry data quality improvement and performance measurement initiatives.

Skills

Large network infrastructures

Network telemetry tools

LLMs / prompt engineering

Project leadership

BI dashboards

Data pipelines

Web visualizations

Programming languages

Education

4-year college degree

Tools

LogicMonitor

ThousandEyes

BigPanda

Dynatrace

NetBrain

Grafana Cloud

Zscaler ZDX

Job description

Job Description

Based in Hyderabad, join a global healthcare biopharma company and be part of a 130‑year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data‑backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision‑making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well‑being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview

The Senior Network Data Analyst will join the Data Insights and Visualization team to contribute to the intersection of business intelligence (BI), telemetry visualization, and modern artificial intelligence. This role will contribute to the development of generative, conversational, and agentic AI capabilities into our existing telemetry platforms and new initiatives. By exploiting the advanced features of our commercial off‑the‑shelf (COTS) tools alongside custom, home‑grown solutions, you will transform raw network data into immediate, actionable insights for our business and operational value teams.

What will you do in this role

• Design and deliver end‑to‑end telemetry analytics and interactive dashboards that combine network flow, metrics, logs, traces, and business context to reduce time‑to‑insight and time‑to‑resolution.
• Identify, mine and normalize network data sources (e.g., NetFlow, SNMP, syslog, packet captures, telemetry APIs) and integrate them into real‑time pipelines and visualization layers.
• Develop agentic AI agents and AIOps components that continuously analyze streaming telemetry to detect anomalies, and surface proactive recommendations to stakeholders.
• Embed AI‑driven insights into visualizations and web applications so executives, product leaders, SREs and network engineers receive role‑appropriate, actionable views.
• Build reusable visualization components, templates, and libraries to support routers, switches, firewalls, wireless, SD‑WAN, and core application observability.
• Contribute to telemetry data quality improvement, and performance measurement initiatives for critical network components.

Professional competencies

Strong communicator who can translate technical analysis into clear, concise presentations for peers, managers, and executives. Passion for building simple, well‑designed, and highly usable analytics that deliver measurable value to stakeholders. Collaborative team player able to coordinate cross‑functional work and deliver on time.

Primary skills (must‑have)

• Exposure to large global network infrastructures (routers, switches, LAN, SD‑WAN, firewalls, wireless).
• Exposure to network monitoring, network telemetry, and observability tools such as LogicMonitor, Thousand Eyes, Big Panda, Dynatrace, NetBrain, Grafana Cloud, Zscaler ZDX, or similar.
• Practical experience working with Large Language Models (LLMs), prompt engineering, Retrieval‑Augmented Generation (RAG) frameworks, or building conversational interfaces (chatbots) that translate user intent into structured queries (SQL, API calls, or platform‑specific query languages).
• 3+ years as project lead of major multi‑month development efforts.
• 5+ years building visualizations and dashboards in BI/observability platforms such as Spotfire, Power BI, Grafana (Cloud/OSS), or equivalent.
• 5+ years developing complex multi‑source data pipelines using data engineering tools such as Dataiku, Databricks.
• Proven experience building actionable dashboards and role‑based views for executives, product owners, and engineers.
• Experience embedding visualizations in web applications and building reusable visualization components.
• Proficiency with one or more general‑purpose programming languages and web frameworks: JavaScript (React/Vue), Python (Django/Flask), Java, or similar.

Secondary skills (nice to have)

• 4-year college degree majoring in Computer Science, Telecommunications, Business Intelligence, or similar.
• Engineer or specialist level developer certifications (AWS, Python, SQL) or equivalent hands‑on experience.
• Familiarity integrating agents with ITSM/incident platforms (ServiceNow or similar) and network automation tools (Ansible, or similar).

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Additional location(s)

Based in Hyderabad.

Compensation Information

No compensation details provided.

Required Skills

• Agile Methodology
• AI Ops
• Artificial Intelligence Techniques
• Business Intelligence (BI)
• Measurement Analysis
• Network Analytics
• Network Analyzers
• Network Technologies
• Python (Programming Language)
• Stakeholder Relationship Management
• Waterfall Model

Preferred Skills

• Cisco Technologies
• Grafana
• Microsoft Power Business Intelligence (PBI)

Recruitment Policy

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre‑existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Search Firm Representatives Please Read Carefully

Employee Status and Working Conditions

Employee Status: Regular
Relocation: Domestic
VISA Sponsorship: No
Travel Requirements: No Travel Required
Flexible Work Arrangements: Hybrid
Shift: Not Indicated
Valid Driving License: No
Hazardous Material(s): n/a

Job Posting End Date

11/16/2026