Senior Specialist DevOps Engineer

Nice Ltd.; Pune District; On-site; INR 2,400,000 - 4,000,000; Full time

Benefits offered by this job

Hybrid work model

Global exposure

Career growth opportunities

Job summary

NiCE in Pune seeks an experienced DevOps Engineer to design, produce, and test high-quality software within time and resource constraints.

You will design and maintain CI/CD pipelines in Jenkins, manage AWS infra, automate operations, and collaborate across teams to ensure reliable deployments. Hybrid model with two days in office and three days remote.

Join NiCE to grow in a global company with opportunities across roles and domains.

Qualifications

• 8+ years of experience in DevOps or a similar role.
• Proficient in AWS services (EC2, S3, RDS, Lambda, IAM, CloudFormation).
• Hands-on experience with Jenkins pipelines (declarative and scripted).
• Shell or PowerShell scripting skills.
• Programming knowledge in Python, Java, or Go.
• Familiarity with Git and Git-based workflows.
• Experience with monitoring tools like CloudWatch or Prometheus.
• Strong analytical and troubleshooting skills.

Responsibilities

• Design, implement, and maintain CI/CD pipelines to support automated builds, tests, and deployments.
• Manage and optimize AWS infrastructure for scalability, reliability, and cost-efficiency.
• Develop automation scripts and tools to streamline operations.
• Collaborate with Development, QA, and Operations teams to ensure smooth software delivery.
• Monitor, troubleshoot, and resolve infrastructure, build, and deployment issues.
• Implement configuration management and infrastructure-as-code practices.
• Document processes and configurations for knowledge sharing.
• Perform regular maintenance and upgrades in Production and non-production environments.
• Occasional weekend or after-hours work as needed.

Skills

DevOps

AWS

CI/CD

Shell/PowerShell

Python/Java/Go

Git & Git workflows

Monitoring: CloudWatch/Prometheus

Troubleshooting

Tools

Jenkins

AWS CloudFormation

Git

CloudWatch

Prometheus

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Job Description

So, what’s the role all about?

Seeking a skilled and experiencedDevOps Engineerin designing, producing, and testing high-quality software that meets specified functional and non-functional requirements within the time and resource constraints given.

How will you make an impact?

• Design, implement, and maintain CI/CD pipelines using Jenkins to support automated builds, testing, and deployments.
• Manage and optimize AWS infrastructure for scalability, reliability, and cost-effectiveness.
• To streamline operational workflows and develop automation scripts and tools using shell scripting and other programming languages.
• Collaborate with cross-functional teams (Development, QA, Operations) to ensure seamless software delivery and deployment.
• Monitor and troubleshoot infrastructure, build failures, and deployment issues to ensure high availability and performance.
• Implement and maintain robust configuration management practices and infrastructure-as-code principles.
• Document processes, systems, and configurations to ensure knowledge sharing and maintain operational consistency.
• Performing ongoing maintenance and upgrades (Production & non-production)
• Occasional weekend or after-hours work as needed

Have you got what it takes?

• Experience: 8+ years in DevOps or a similar role.
• Cloud Expertise:Proficient in AWS services such as EC2, S3, RDS, Lambda, IAM, CloudFormation, or similar.
• CI/CD Tools:Hands-on experience with Jenkins pipelines (declarative and scripted).
• Scripting Skills:Proficiency in either shell scripting or powershell
• Programming Knowledge:Familiarity with at least one programming language (e.g., Python, Java, or Go).
• Version Control:Experience with Git and Git-based workflows.
• Monitoring Tools:Familiarity with tools like CloudWatch, Prometheus, or similar.
• Problem-solving:Strong analytical and troubleshooting skills in a fast-paced environment.

You will have an advantage if you also have:

• Development experience is a significant advantage.
• Windows system administration is a significant advantage.
• Experience with monitoring and log analysis tools is an advantage.
• Jenkins pipeline knowledge

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10363
Reporting into:Tech Manager
Role Type:Individual Contributor

About NiCE

NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.