Senior Solutions Consultant

Pipefy; India; Remote; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health Insurance

Remote work allowance

Home office setup

Monthly meal

Education allowance

Birthday PTO

Marriage PTO

Bereavement PTO

Job summary

Pipefy is seeking a Senior Sales Engineer to partner with Sales and Customer Success on high-impact financial projects. You will advise clients, translate business challenges into scalable technical solutions, and mentor others while shaping the product roadmap.

Join a global team building intelligent workflow automation, empowering 3,000+ companies across 150+ countries. This role offers remote/hybrid flexibility and a fast-paced, inclusive culture with extensive benefits.

Qualifications

• Solid experience in Sales Engineering, Process Solutions, or SaaS/enterprise software implementation.
• Ability to connect business goals to software architectures and roadmaps.
• Deep knowledge of process modeling, SQL, and system integrations (APIs, GraphQL, Webhooks).
• Strong senior-level communication, influence, and analytical skills.

Responsibilities

• Understand client context to propose ROI-driven solutions.
• Lead executive presentations for C-level and technical decision-makers.
• Model complex workflows and integrations for scalability and efficiency.
• Coordinate across Sales, Product and Marketing to solve challenges.
• Translate usage metrics into strategic insights and actions.
• Mentor junior team members to raise deliverables quality.

Skills

Sales engineering

Process solutions

Software implementation

Business acumen

Technical mastery

Soft skills

Tools

SQL

APIs

GraphQL

Workato

Make

Job description

We are a collective group of fearless people with a clear purpose: to empower professionals around the world through intelligent workflow automation software. Currently, more than 500 people across 7 countries work with us, remotely or in a hybrid way, to make life easier for over 3,000 companies using Pipefy in more than 150 countries. Since our founding in 2015, we have put people at the center of everything we do, so we invite you to learn more about this position and apply to be part of our team.

Job Description:

As a Senior Sales Engineer, you will be a strategic partner to the Sales and Customer Success teams, working on the company’s most complex and high-impact financial projects. Your mission goes beyond process modeling: you must act as a trusted advisor, anticipating the needs and risks of strategic clients and translating business challenges into high-value technical solutions within Pipefy. We expect you to be an internal technical benchmark, influencing the product roadmap and mentoring junior team members.

Main Responsibilities:

• Strategic Consulting: Deeply understand the client's business context to anticipate needs and risks, proposing solutions that maximize ROI and retention.
• Executive Communication: Lead high-impact presentations for C-Level executives and technical decision-makers, building rapport and utilizing value-driven and data-oriented narratives.
• Complex Solution Design: Model sophisticated workflows and critical integrations (via Workato/API), ensuring scalability and operational efficiency.
• Leadership & Collaboration: Act as an interdepartmental point of reference, facilitating integration between Sales, Product, and Marketing to solve complex challenges.
• Data Analysis: Translate usage metrics and satisfaction indicators into strategic insights, implementing evidence-based solutions.
• Mentorship: Support the technical development of less experienced team members, raising the bar for the quality of the area's deliverables.

Requirements:

• Advanced Experience: Solid track record in Sales Engineering, Process Solutions, or Software Implementation (preferably SaaS/Enterprise).
• Business Acumen: Proven ability to connect the business goals of large enterprises to software architectures.
• Technical Mastery: Deep experience with process modeling, SQL, and systems integrations (APIs, GraphQL, Webhooks).
• Senior-Level Soft Skills: Clear and assertive communication, ability to influence, empathy in handling challenging conversations, and high analytical capacity.

It would be awesome if you have:

• Experience in hyper-growth agile environments.
• Advanced knowledge of GraphQL or other API protocols.
• Experience with Low-Code/No-code iPaaS such as Workato or Make.
• Proficiency in SQL.

What you will get in return:

• A fast-paced environment with an inclusive culture and a focus on autonomy.
• The opportunity to directly impact the global strategy of a brand present in over 150 countries.
• A comprehensive benefits package (Health/Dental plan, Home Office allowance, Gympass, Education allowance, and extended leaves).
• Private Health Insurance
• Mental Health allowance
• Monthly meal
• Remote work allowance
• Home office setup allowance
• Monthly gym reimbursement
• Monthly education allowance
• Birthday PTO;
• Marriage PTO (7 days);
• Bereavement PTO (10 days);
• Complementary nutrition assistance for employees who have children up to 1 year old