Senior Software Engineer – Tooling & Automation

Webhosting; Chennai District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Vultr is seeking a Senior Software Engineer – Tooling & Automation to own automation and unified monitoring for the GIOC in Chennai. The role connects multiple monitoring, SIEM, infrastructure, and provider platforms into a single operational view, while automating alert routing, ticketing, paging, escalation, and SLA tracking.

The engineer will collaborate with Systems, Network, Security, and GIOC teams to improve observability and enable reliable 24×7 global infrastructure operations.

Responsibilities

• Analyze engineering alert streams across Systems, Network, and Security—including Icinga, Grafana, and SIEM platforms—to determine the optimal integration strategy via webhooks, APIs, or native connectors.
• Develop a robust notification layer that funnels high-priority events into GIOC’s operational toolkit, ensuring critical context remains intact for rapid L1 response.
• Collaborate with cross-functional subject matter experts to align automated routing logic with established escalation and resolution protocols.
• Engineer seamless on-call notification workflows that drive strict adherence to acknowledgment SLAs without requiring manual intervention.
• Architect a comprehensive single-pane dashboard that aggregates monitoring across global providers like Equinix and Airtel, eliminating inefficient tool-switching.
• Define the initial scope for visualization projects alongside leadership to meet aggressive technical and operational milestones.
• Maintain continuous infrastructure visibility by managing side-by-side operations of legacy and modern tools during the GIOC transition phase.
• Integrate health and performance metrics—such as escalation precision and aging—into reporting modules for executive-level status updates.
• Produce detailed documentation for all routing systems and dashboards to ensure long-term maintainability by global operations teams.

Job description

Senior Software Engineer – Tooling & Automation

Job Description

Who We Are

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company.

Vultr Cares

Medical Insurance stipend paid annually

9 Company-Paid Holidays

Generous Leave Policy + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

Professional Development Reimbursement

Fitness membership reimbursement

Company paid Wellable subscription

Join Vultr

Vultr is seeking a highly skilled and experiencedDev Engineerto serve as the technical owner connecting our engineering alerting to Vultr’s new Global Integrated Operations Command Center (GIOC) in Chennai, and to build the consolidated single-pane dashboard GIOC will operate from. The ideal candidate looks at five disconnected monitoring consoles and a dozen siloed alert feeds, winces, and then methodically builds the one dashboard that replaces all of them. This is a highly visible, focused role, requiring deep familiarity with Vultr’s current architecture, monitoring stack, and operational workflows. This is your opportunity to build the operational backbone GIOC runs on from day one.

Role Overview

TheSenior Software Engineer – Tooling & Automationwill own the development of automation, integrations, and unified monitoring capabilities for Vultr’s GIOC in Chennai. The role will connect multiple monitoring, SIEM, infrastructure, and provider platforms into asingle operational view, while automating alert routing, ticketing, paging, escalation, and SLA tracking. The engineer will work closely with Systems, Network, Security, and GIOC teams to improve observability, reduce manual intervention, and enable reliable24×7 global infrastructure operations.

Key Responsibilities

Analyze every engineering alert stream across Systems, Network, and Security-including Icinga, Grafana, and SIEM platforms-to determine the optimal integration strategy via webhooks, APIs, or native connectors.

Develop a robust notification layer that funnels high-priority events into GIOC’s operational toolkit, ensuring critical context remains intact for rapid L1 response.

Collaborate with cross-functional subject matter experts to align automated routing logic with established escalation and resolution protocols.

Engineer seamless on-call notification workflows that drive strict adherence to acknowledgment SLAs without requiring manual intervention.

Architect a comprehensive single-pane dashboard that aggregates monitoring across global providers like Equinix and Airtel, eliminating inefficient tool-switching.

Define the initial scope for visualization projects alongside leadership to meet aggressive technical and operational milestones.

Maintain continuous infrastructure visibility by managing side-by-side operations of legacy and modern tools during the GIOC transition phase.

Integrate health and performance metrics-such as escalation precision and aging-into reporting modules for executive-level status updates.

Produce detailed documentation for all routing systems and dashboards to ensure long-term maintainability by global operations teams.

Inclusion & Privacy

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.

We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.

Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy .