Senior Software Engineer - Site Reliability

Freshworks

Chennai

On-site

INR 800,000 - 1,800,000

Full time

14 days+

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Job summary

A leading software company in Chennai is looking for a Senior Software Engineer with DevOps expertise. The role involves writing automation scripts, managing CI/CD pipelines, and ensuring effective collaboration across teams. Ideal candidates should have 4-6 years of experience and advanced skills in Linux administration and Git. This is a full-time position offering opportunities for professional growth in a dynamic environment.

Qualifications

4-6 years of experience in software engineering with a focus on DevOps.
Advanced understanding of programming concepts, data structures, and algorithms.
In-depth knowledge of Linux administration and shell scripting.

Responsibilities

Write scripts for automating DevOps tasks.
Integrate scripts with DevOps tools and pipelines.
Manage user accounts, permissions, and file systems.
Design and implement CI/CD pipelines.

Skills

Linux administration

Git

CI/CD principles

Python

Ruby

Shell scripting

SQL

Kubernetes

Cloud platforms (AWS, Azure, GCP)

Tools

Jenkins

GitLab CI/CD

Azure DevOps Pipelines

Job description

Senior Software Engineer - Site Reliability

5 days ago Be among the first 25 applicants

Freshworks builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise‑grade solutions are powerful, yet easy to use, and quick to deliver results. Our people‑first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us.

About Freshworks: Organizations everywhere struggle under the costs and complexities of “solutions” that promise to simplify their lives. There’s another option. Freshworks with a fresh vision for how the world works.

Job Description

Write scripts for automating DevOps tasks such as configuration management, provisioning, and deployments using Python, Ruby, or Go.
Integrate scripts with DevOps tools and pipelines.
Manage user accounts, permissions, and file systems.
Perform advanced Linux administration and shell scripting tasks.
Automate system administration tasks using shell scripts.
Design and implement CI/CD pipelines for automating deployments and testing.
Utilize popular CI/CD tools such as Jenkins and GitLab CI/CD.
Integrate CI/CD pipelines with version control systems and container orchestration platforms.
Set up and manage monitoring and logging solutions.
Use tools for collecting, analyzing, and visualizing application and infrastructure logs.
Troubleshoot issues based on monitoring and logging data.
Utilize Git for version control and collaboration.
Perform branching, merging, and conflict resolution using Git.
Set up and manage Git repositories.
Work effectively with developers, operations teams, and other stakeholders.
Document DevOps processes and procedures.
Troubleshoot complex DevOps issues.
Identify root causes of problems and implement solutions.

Qualifications

Experience: 4-6 years
Advanced understanding of programming concepts (data structures, algorithms, object-oriented programming)
In-depth knowledge of Linux administration and shell scripting
Proficiency in using common Linux commands and tools for system administration
Extensive experience with Git; proficiency in Git commands for branching, merging, and conflict resolution
Expert knowledge of CI/CD principles and best practices
Proficiency in CI/CD tools (e.g., Jenkins, GitLab CI/CD, Azure DevOps Pipelines)
Experience in setting up and managing monitoring and logging solutions
Advanced communication and collaboration skills
Advanced problem-solving and analytical skills
Knowledge of RDBMS like MySQL, PostgreSQL; database design, normalization, and optimization; strong SQL with complex queries; experience with backup, recovery, security, and performance tuning
Extensive experience with Kubernetes environments; Kubernetes architecture and components; kubectl; cluster setup and management
Experience with major cloud platforms (AWS, Azure, GCP) and cloud-specific DevOps tools and services

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Seniority level