Senior Site Reliability Engineer (SRE) I

IND002 Thomson Reuters International Services Private Limited; Bengaluru; Hybrid; INR 2,500,000 - 4,000,000; Full time

Job summary

Thomson Reuters in Bengaluru is hiring a Senior Site Reliability Engineer I to ensure reliability, availability, and performance of cloud-native applications on AWS and Azure. You will manage production environments, drive automation, respond to incidents, and perform root cause analysis to prevent recurrence.

The role emphasizes monitoring with Datadog and native tools, incident management, and infrastructure as code using CloudFormation or Bicep.

Qualifications

• Experience with AWS/Azure cloud environments and reliability engineering.
• Proficiency in IaC (CloudFormation or Bicep) and scripting (Python/PowerShell).
• CI/CD using GitHub Actions; strong incident management and RCA skills.
• AI skills are mandatory and beneficial for optimization and automation.

Responsibilities

• Ensure reliability, availability, and performance of cloud-based apps on AWS/Azure.
• Manage production environments, drive automation, and handle incidents.
• Perform root cause analysis and implement improvements for reliability.
• Monitor systems with Datadog, CloudWatch, and Azure Monitor; automate tasks.

Skills

AWS

Azure

Python

PowerShell

GitHub Actions

AI Skills

Incident Mgmt

Root Cause Analysis

Monitoring

Automation

Datadog

CloudWatch

Azure Monitor

AVD

Prompt Engineering

AI/LLM Concepts

MCP

Tools

CloudFormation

Bicep

Job description

About the Role – Senior Site Reliability Engineer I

As a Senior Site Reliability Engineer (SRE-I), you will ensure the reliability, availability, and performance of cloud-based applications and infrastructure hosted on AWS and Azure. You will manage production environments, drive automation, handle incidents, perform root cause analysis, and improve operational efficiency through monitoring and reliability engineering practices.

Shift Timings: Rotational Shift - 7.00 AM- 2.00 PM OR 2.00 PM - 11.00 PM

About You

About You : You have strong experience in AWS and Azure, Infrastructure as Code (CloudFormation/Bicep), scripting with Python or PowerShell, and CI/CD using GitHub Actions; AI skills are mandatory. You are skilled in Incident Management, Root Cause Analysis, Monitoring (Datadog, CloudWatch, Azure Monitor), and automation. Exposure to Azure Virtual Desktop (AVD), AI/LLM concepts, Prompt Engineering, and MCP is a plus. You are a proactive problem solver with a strong focus on reliability, operational excellence, and continuous improvement. #LI-SM1

What’s in it For You?

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.

Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status or any other protected classification under applicable law.

Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

More information about Thomson Reuters can be found on thomsonreuters.com.

At Thomson Reuters, we’re not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market-leading solutions, and innovating with curiosity and care.

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