Senior Site Reliability Engineer I Noida, Uttar Pradesh, India

Sumo Logic; India; Hybrid; INR 1,500,000 - 2,000,000; Full time

Job summary

A leading technology company is seeking a Senior Site Reliability Engineer to improve operational excellence across its observability and security products. The role involves owning reliability roadmaps, supporting engineering teams, and participating in on-call rotations. Strong experience in cloud native application development, AWS services, and CI/CD tools like Kubernetes and Terraform is essential. Candidates should have a Bachelor's or Master's in Computer Science or a related field and 4 to 6 years of industry experience. The position offers a hybrid work model in Noida.

Qualifications

• 4-6 years of industry experience.
• Deep understanding of AWS services.
• Experience with full life-cycle support of services.

Responsibilities

• Support engineering teams with reliability roadmap.
• Collaborate to establish and refine reliability roadmap.
• Participate in on-call rotations to improve experience.

Skills

Cloud native application development

Strong debugging skills

AWS Networking expertise

Familiarity with CI/CD tools

Experience with Infrastructure as Code

Production-ready code authoring

Linux systems experience

Agile frameworks knowledge

Education

Bachelor's or Master's Degree in Computer Science or related field

Tools

Kubernetes

Terraform

Ansible

Jenkins

Job description

Senior Site Reliability Engineer - I, Product Area Focus (Noida - Hybrid)

Summary of role

Own availability, the most important product feature, by continually striving for sustained operational excellence of Sumo’s planet-scale observability and security products. Work alongside your global SRE team, executing on projects in your product-area specific reliability roadmap, to optimize operations, increase efficiency in our use of cloud resources and our developer’s time, harden security posture, and increase feature velocity of our developers. Work closely with multiple teams to optimize the operations of their microservices and improve the lives of the engineers within your product area engineering teams.

Responsibilities

• Support the engineering teams within your product area by maintaining and executing a reliability roadmap of opportunities for improvement for reliability, maintainability, security, efficiency, and velocity – and help for realizing those opportunities.
• Collaborate with development infrastructure, Global SRE, and your product area engineering teams to establish and continually refine your reliability roadmap.
• Participate in defining, evolving, and managing SLOs for several teams within your product area.
• Participate in on‑call rotations within your product area to understand operations workload so you can continually work to improve the on‑call experience and reduce operational workload for running microservices and related components.
• Complete projects to optimize and tune on‑call experience for your engineering teams.
• Continually improve the lifecycle of microservices and architectural components from inception and design, through deployment, operation, and refinement.
• Write code and automation to reduce operational workload, increase efficiency, improve security posture, eliminate toil, and enable Sumo’s developers to deliver features more rapidly.
• Work closely with the developer infrastructure teams to expedite adoption of tools to advance your reliability roadmap by identifying needs for your supported engineering teams, and contributing back features and bug fixes when needed.
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
• Facilitate blame‑free root‑cause analysis meetings for incidents to learn and drive improvement.
• Drive root‑cause identification and issue resolution with the teams.
• Work inside a fast‑paced iterative environment.

Required Qualifications and Skills

• Cloud native application development experience leveraging best practices and design patterns.
• Strong debugging and trouble‑shooting skills across the entire technology stack.
• Deep understanding of AWS Networking, Compute, Storage, and managed services.
• Competency with modern CI/CD tooling like Kubernetes, Terraform, Ansible & Jenkins.
• Experience with full life‑cycle support of services, from creation to production support.
• Versed in Infrastructure as Code practices using technologies like Terraform or Cloud Formation.
• Ability to author production‑ready code in at least one of the following: Java, Scala or Go.
• Experience with Linux systems and at home on the command line.
• Understand and apply modern approaches to cloud‑native software security.
• Experienced with agile frameworks, such as Scrum and Kanban, and how to operate within these frameworks to continually deliver value.
• Flexible and willing to step into new roles and responsibilities.
• Willingness to learn and use Sumo Logic products for solving reliability and security issues.
• Bachelor’s or Master’s Degree in Computer Science, Electrical Engineering, or another scientific or technical discipline.
• 4‑6 years of industry experience.
• Experience using Sumo Logic products or other observability products for reliability and security.
• Experienced with planet‑scale product development.
• Running and operating SaaS products on AWS Cloud with expert‑level proficiency.
• Experience with streaming technologies like Kafka, Kafka Streams, or KSQL.
• Expert‑level experience in one or more of: Java, Go, Scala, or Python.
• Expert‑level experience in one or more of: Terraform, Jenkins, Kubernetes.
• Extensive experience running and tuning JVM workloads at scale.