Senior Site Reliability Engineer 2

modmed; India; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

ModMed is seeking a Senior Site Reliability Engineer II to architect scalable AWS infrastructure, drive observability with DataDog, and lead CI/CD practices. You will mentor engineers, optimize costs, and ensure HIPAA/GDPR/SOC 2 compliance while maintaining 99.99% uptime to support physicians and patients.

You will work on Kubernetes orchestration, IaC with Terraform, and secure, high-scale cloud operations, partnering with cross-functional teams to deliver reliable healthcare software.

Qualifications

• 9–12 years of experience in SRE or Cloud Engineering.
• Extensive experience with AWS services (EC2, S3, Lambda, RDS).
• Proficiency in Kubernetes, DataDog, and Jenkins.

Responsibilities

• Design and lead secure, scalable AWS infrastructure deployments.
• Enhance observability and incident response with DataDog.
• Lead CI/CD pipelines and deployment automation with Jenkins.

Skills

AWS

Kubernetes

DataDog

Jenkins

Python/Bash

IaC (Terraform)

Tools

Terraform

Job description

Join the Team Modernizing Medicine

At ModMed , we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This 'for doctors, by doctors' philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you're joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

Consistently ranked as a Top Place to Work

• 2025 Globee Business Awards: Gold Globee for "Technology Team of the Year"
• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary:

Senior Site Reliability Engineer 2

Our Mission & Vision

At ModMed, we are placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We envision a world where the software we build increases medical-practice success and improves patient outcomes.

The Role: Impact at Scale

As a Senior Site Reliability Engineer II, you are a senior-level architect of reliability. You don't just maintain systems; you think big to shape the future of our cloud operations. In this role, you will be a strategic partner in ensuring our AWS infrastructure is world-class, cost-effective, and inherently secure. You will innovate boldly by leading complex technical initiatives and aligning passion with purpose as you mentor the next generation of engineers. Your work ensures that when a doctor reaches for our software, it is fast, reliable, and ready to help them do good.

How You'll Drive Success

• Strategic Cloud Ownership: Design and lead the deployment of secure, scalable AWS infrastructure. You'll optimize for high availability and fault tolerance, ensuring our business-critical applications thrive.
• Advanced Observability: Champion a culture of data-driven decisions by enhancing our DataDog ecosystem. You'll ensure we have proactive detection and deep visibility into every corner of our AWS environments.
• CI/CD Leadership: Lead the evolution of our deployment velocity. You will optimize robust pipelines using Jenkins, making "deploying with confidence" a daily reality for our engineering teams.
• Kubernetes Orchestration: Manage and optimize our containerized world at scale. You'll drive improvements in scalability and deployment consistency that save time for everyone.
• Infrastructure as Code (IaC) Champion: Be the expert voice for Terraform or Ansible, automating complex cloud operations to eliminate manual toil and improve efficiency.
• Security & HIPAA Stewardship: Safeguard our patients' and doctors' trust by ensuring all operations meet rigorous security and compliance standards (HIPAA, GDPR, SOC 2).
• Mentorship & Cultural Leadership: You aren't just a technical lead; you are a coach. You will foster a collaborative environment where you mentor junior engineers and have fun while solving hard problems.

What You'll Bring

• Experience: 9-12 years of deep experience in SRE or Cloud Engineering, with a proven track record of managing large-scale AWS environments.
• AWS Mastery: Extensive experience with EC2, S3, Lambda, and RDS, with a focus on cost-optimization and resource utilization.
• The SRE Toolkit: Proficiency in Kubernetes, DataDog, and Jenkins.
• Coding & Automation: Strong scripting skills (Python or Bash) and professional expertise in IaC tools like Terraform.
• Problem-Solving Prowess: A proactive, "ownership" mindset. You don't just fix problems; you architect systems so they don't break in the first place.
• Clear Communication: The ability to translate complex technical strategies into clear goals for cross-functional teams and leadership.

Nice-to-Haves:

• AWS Professional-level Certifications.
• Experience with serverless architectures or cloud-native data tools (Kafka, Kinesis, Redshift).
• Prior experience in healthcare technology or high-security environments.

Why Join ModMed?

Lead the Strategy: At the SRE 2 level, you have a seat at the table to help shape our technical roadmap.

Direct Healthcare Impact: Your work directly enables better patient outcomes by keeping the "intelligent heart" of medical practices running smoothly.

Innovation & Autonomy: We encourage you to innovate boldly. If there is a better way to do things, we want you to lead the charge.

A Culture of Excellence: Work with a team that values customer delight and doing good as much as they value clean code and 99.99% uptime.

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