Staff Site Reliability Engineer

ModMed India; Hyderabad; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

ModMed is seeking a Staff Site Reliability Engineer to shape the technical future of a global healthcare platform. You will define reliability, scalability, and security standards that empower doctors to deliver world-class care without interruption.

In this high-impact role, you’ll mentor engineers, drive Kubernetes optimization, and partner with security to ensure HIPAA and SOC 2 compliance while aligning engineering initiatives with business goals.

Qualifications

• 10–13+ years of experience in SRE or cloud architecture.
• Proven AWS expertise across EC2, Lambda, RDS, S3.
• Fluency with container orchestration and observability tools.

Responsibilities

• Define the long-term architectural strategy for our AWS cloud ecosystem.
• Institute global observability standards using DataDog; enable deep insights.
• Evolve CI/CD with Jenkins and automation to boost developer velocity.

Skills

SRE/Cloud architecture

AWS

Kubernetes

DataDog

Terraform/Ansible

Python/Bash

Executive communication

Tools

Kubernetes

DataDog

Terraform

Ansible

Job description

Join the Team Modernizing Medicine

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When You Join ModMed, You’re Joining An Award-winning Team Recognized For Innovation And Employee Satisfaction. From Our Global Headquarters In Boca Raton Florida, And Extensive Employee Base In Hyderabad India, We Are a Team Of 4,500+ Passionate Problem-solvers On a Mission To Increase Medical Practice Success And Improve Patient Outcomes.

• Consistently ranked as a Top Place to Work


• 2025 Globee Business Awards: Gold Globee for "Technology Team of the Year"


• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties


• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Job Description Summary

Our Mission & Vision

At ModMed, we are placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We envision a world where the software we build increases medical-practice success and improves patient outcomes.

The Role: Visionary Reliability

As a Staff Site Reliability Engineer, you are a primary architect of our technical future. You don't just solve problems; you anticipate the needs of a global healthcare platform years in advance.

You will think big to define the standards for reliability, scalability, and security that allow our doctors to provide world-class care without interruption.

This is a high-impact leadership role where you will innovate boldly, acting as a bridge between engineering, product, and business goals. By aligning passion with purpose, you will build a resilient infrastructure that serves as the backbone for modern medicine.

How You’ll Drive Success

• Architectural Strategy: Lead the long-term vision for our AWS cloud ecosystem. You will design fault-tolerant, cost-effective architectures that handle massive scale while maintaining the highest levels of performance.


• Observability as Culture: Move beyond simple monitoring. You will architect global observability standards using DataDog, enabling teams across the company to have deep, actionable insights into system health.


• Platform Evolution: Optimize our CI/CD philosophy using Jenkins and automation. You will focus on systemic improvements that save time for hundreds of developers, increasing the velocity of our mission.


• Kubernetes Mastery: Set the gold standard for container orchestration. You will lead high-level efforts to optimize Kubernetes efficiency, security, and deployment patterns across the organization.


• Strategic Security: Partner with security teams to ensure our infrastructure is a fortress. You will ensure proactive compliance with HIPAA and SOC 2, proving that "doing good" starts with protecting patient data.


• Enterprise Troubleshooting: Serve as the ultimate escalation point for the most complex system failures. You lead incident post-mortems to ensure we learn, grow, and strengthen our systems every day.


• Multiplying Talent: As a Staff Engineer, your success is measured by the growth of those around you. You will mentor senior engineers, lead cross-functional initiatives, and foster a culture of excellence and fun.

What You’ll Bring

• Expertise: 10–13+ years of experience in SRE or Cloud Architecture, with a proven history of scaling complex cloud-native environments.


• AWS Authority: Deep technical mastery of the AWS stack (EC2, Lambda, RDS, S3) with a focus on "Thinking Big" for global scalability and cost-efficiency.


• Advanced Tooling: Professional-level fluency in Kubernetes, DataDog, and Infrastructure as Code (Terraform/Ansible).


• Strategic Scripting: Expert-level scripting (Python/Bash) to build internal tools and platforms that eliminate toil.


• High-Level Influence: The ability to communicate a technical vision to executives while remaining deeply technical enough to conduct a deep-dive architectural review.


• Mission Alignment: A desire to use your elite technical skills to solve one of the world's most meaningful challenges: modernizing healthcare.

Nice-to-Haves

• AWS Professional or Specialty Certifications (Architect, Security, or DevOps).


• Experience with event-driven architectures (Kafka, Kinesis) or complex data warehouses (Redshift).


• History of contributing to open-source projects or speaking at industry conferences.

Why Join ModMed?

• Shape the Future: Influence the technical direction of a company that is fundamentally changing how healthcare is delivered.


• Impact at Scale: Your decisions will impact millions of patient encounters and the daily lives of thousands of healthcare providers.


• Professional Autonomy: We trust you to lead. You will have the freedom to innovate boldly and bring new technologies to the table.


• A Culture of "Doing Good": Join a team where your technical excellence is directly linked to improving human health and medical practice success.


• ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:


• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,


• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,


• Allowances: Annual wellness allowance to support your well-being and productivity,


• Earned, casual, and sick leaves to maintain a healthy work-life balance,


• Bereavement leave for difficult times and extended medical leave options,


• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,


• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

We do not:

• Charge any fees, processing charges, or amount by any nomenclature, whether as a fee or deposit at any stage of the recruitment process;


• Authorise any individual, employee, or third party to collect any such payments (regardless of nomenclature) to offer or facilitate or recruitment opportunities; or


• Conduct hiring via informal messaging apps or personal email IDs.