Senior ServiceNow Business Analyst

Kyndryl Solutions Private Limited; Bengaluru; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Kyndryl Solutions Private Limited is seeking a Sr. ServiceNow Business Analyst to lead the design, development, and deployment of ServiceNow-based solutions from Bengaluru. The role emphasizes architecture, collaboration, and delivering value to clients through robust software components.

You will work across complex projects, drive best practices, and contribute to cloud-enabled managed services. The position expects strong coding, DevOps familiarity, and a customer-focused mindset within a

Qualifications

• X years of experience working as a software engineer on complex software projects.
• Excellent coding skills and solid development experience (Java, Python, .Net etc.) with debugging and problem-solving skills.
• Software development methodologies, with demonstrated experience developing scalable and robust software.
• Experienced in relational and NoSQL databases, data mapping, XML/JSON, Rest based web services.
• Knowledge of architecture design - Microservices architecture, containers (Docker & k8s), messaging queues.
• Deep understanding of OOP and Design patterns.

Responsibilities

• Design, develop, and implement software components per design specifications.
• Architect solutions and deploy CI/CD pipelines for seamless delivery.
• Provide work estimates and guide features, objectives, and technologies being built.
• Ensure components are well-documented and unit-tested for integration into the final product.

Skills

Java

Python

.Net

REST APIs

XML/JSON

Databases

NoSQL

Microservices

Docker

Kubernetes

OOP

Design patterns

DevOps

Education

Bachelor's degree in Computer Science

Hyperscaler certifications (Azure/AWS/GCP)

Tools

CI/CD tooling

Job description

Sr. ServiceNow Business Analyst

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the worlds leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our peopleKyndrylsthat means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Are you passionate about solving complex problems Do you thrive in a fast-paced environment Then theres a good chance you will love being a part of our Software Engineering Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.

Your Future at Kyndryl

The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.

Who You Are

Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others.

Required Technical and Professional Experience

• X years of experience working as a software engineer on complex software projects
• Excellent coding skills and solid development experience (Java, Python, .Net etc.) with debugging and problem-solving skills
• Software development methodologies, with demonstrated experience developing scalable and robust software
• Experienced in relational and NoSQL databases, data mapping, XML/JSON, Rest based web services
• Knowledge of architecture design - Microservices architecture, containers (Docker & k8s), messaging queues
• Deep understanding of OOP and Design patterns

Preferred Technical and Professional Experience

• Bachelor's degree in Computer Science, related technical field, or equivalent practical experience
• Certification in one or more of the hyperscalers (Azure, AWS, and Google GCP) - otherwise, you can obtain certifications with Kyndryl
• Experience with DevOps tools and modern engineering practices

Being You

The Kyn in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences.

We believe in growth, and were excited to see what you can bring.

At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging being a valued, respected, trusted member of the team is fundamental to our culture and fueling great experiences for our customers.

This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.

Thats The Kyndryl Way.

What You Can Expect

Your career with us isnt just a jobits an adventure with .