Senior Security Technical Services Systems Integration Specialist / Technical Lead

NTT DATA, Inc.; Maharashtra; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

NTT DATA, Inc. is seeking a Senior Security Technical Services Systems Integration Specialist / Technical Lead to manage complex installation, integration, deployment, configuration and fault management. You will compile technical specs, explain trade-offs, and craft backup solutions while pursuing expert certifications.

You will interact with clients, coordinate engineers, write reports, mentor junior staff, and contribute to high-availability design. On-site working is expected.

Qualifications

• Bachelor's degree or equivalent in Information Technology or Computing.
• Vendor certification is mandatory.
• Azure Solutions Architect / PCNSE / CCNP Security / CISSP or equivalent preferred.
• Cloud and security certifications such as AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar are advantageous.
• Certifications in Terraform, Azure, Sentinel, EDR Defender for Cloud, and Kubernetes related security tools are valued.

Responsibilities

• Interacts with clients on site and remotely to meet complex requirements.
• Escalates unresolved problems to relevant third parties and coordinates resolutions.
• Delegates lower complexity tasks to engineers and technicians.
• Coordinates activities of engineers to meet targets and monitors quality.
• Writes reports and project documentation and maintains SOPs for installations.
• Coaches and mentors junior Implementation Engineers and Technicians.
• Provides third line support on the customer service desk when required.
• Participates in complex design work with input to the design and technology ownership.

Skills

Technical design

Project management

Customer engagement

Domain knowledge

Verbal communication

Client focus

Coaching and mentoring

Technical leadership

Education

Bachelor's degree in Information Technology or Computing

Tools

Azure

AWS

GCP

Security certifications

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Security Technical Services (TS) Systems Integration Specialist / Technical Lead is an advanced subject matter expert who is involved in highly complex environments for installation, integration, deployment, configuration and fault management.

This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning.

This role works towards expert level certification, whilst at the same time developing business knowledge.

Key responsibilities

• Interacts with clients on site and remote to meet more complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Delegates lower complexity tasks to engineers and technicians.
• Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets.
• May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
• Included in complex design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Engages vendors for priority escalations or bugs found during deployments.
• Performs any other related task as required.

To thrive in this role, you need to have

• Advanced understanding and appreciation of technical design and business principles.
• Advanced project fundamental and administration ability.
• Advanced project fundamentals which are demonstrated in the execution of installations and other assignments.
• Advanced customer engagement skills.
• Advanced relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Advanced ability to coach, mentor and provide guidance to team members.
• Ability to take ownership as technical lead during project lifecycle.

Academic qualifications and certifications

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Vendor certification is mandatory.
• Azure Certified Solutions Architect / PCNSE / FCE / CCNP Security / CISSP / Automation certifications or equivalent preferred.
• Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCIE / CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCE, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Certified Solutions Architect, Azure Administrator Associate, will be an advantage.
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) - Terraform, Azure, Sentinel, EDR Defender for Cloud, Microsoft Security, Devops Ci/CD Pipelins, Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance), Version Control (Git), Microservices (Kubernetes, Azure Containers), Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS), Azure Infrastructure as Code, Azure Administration, Hybrid Cloud, Networking (Firewalls, LAN, VPN), Automation, MS Office365, Power BI Administration, Scripting (PowerShell), ZTNA.

Required experience

• Advanced experience in SOC Analysis Operations.
• Advanced experience in SIEM usage for investigations.
• Advanced experience in Azure or AWS or GCP.
• Advanced experience in Security technologies like Firewall, IPS, IDS , Proxy etc.
• Advanced experience in technical support to clients.
• Advanced experience in handling security incidents end to end.
• Advanced experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools.
• Advanced experience in log collection mechanism such as Syslog, Log file, DB API.
• Advanced experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools.
• Advanced experience in web service protocols and frameworks for high-availability, low-latency, resiliency, and auto-scaling.
• Advanced experience in sound practices on securing data and systems by applying appropriate authentication and authorization controls.
• Advanced experience in Event Driven Development and asynchronous operations.
• Advanced experience in scripting languages such as Python, Perl, or Ruby, and experience with automation tools like Ansible, Puppet, or Chef.

Workplace type

On-site Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100.

We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an @nttdata.com email address. If you suspect any fraudulent activity, please.