Senior SAP Platform Engineer

Commonwealth Bank of Australia; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Commonwealth Bank of Australia in Bengaluru is seeking a Senior Platform Engineer (SAP Functional) to ensure stability and performance of SAP Banking Core Banking solutions. You will work in Retail Tech - Core Banking to support critical banking operations.

The role emphasizes L2 operational support, incident management, and process improvements leveraging SAP Banking Services and TRBK modules. Collaboration with infrastructure and product teams is essential.

Qualifications

• 7-9 years of experience with SAP Finance products, with emphasis on SAP Banking Services and TRBK.
• Knowledge of ITIL Service Management processes.
• Experience with AI tools to automate daily tasks is desirable.

Responsibilities

• Provide day-to-day L2 platform stability for SAP functionality across production and non-production environments.
• Monitor daily system functionality and performance, identify issues, and coordinate incident detection and resolution.
• Perform and manage service restoration within SLA for incidents of all categories.
• Coordinate with stakeholders to articulate and execute service restoration with minimal customer impact.
• Collaborate with infrastructure, security, and platform teams to maintain system availability, resilience, and performance.
• Maintain system documentation, operational procedures, knowledge articles, and support runbooks.

Skills

SAP Banking Services

TRBK

Incident management

Stakeholder management

ABAP debugging

Education

Bachelor's or Master's in Computer Science/IT

Job description

Senior Platform Engineer (SAP Functional) Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title: Senior Platform Engineer Location: Bangalore-Manyata Tech Park

Business & Team: Retail Tech - Core Banking

We are seeking experienced SAP Banking Services / TRBK systems engineers to join our squad to support and optimize SAP solutions that underpin critical banking operations. This role is responsible for ensuring the stability, performance, and continuous improvement of SAP Core Banking system. With close to 40% of Australia’s payments processed in this system, your impact here has significant impact and importance.

Impact & Contribution: Apply advanced technical knowledge to deliver key strategic solutions which addresses business problems. You will contribute to building a brighter future for our customers by ensuring that our team builds the best solutions possible using modern development practices that ensure both functional and non-functional needs are met. If you have a history of building a culture of empowerment and know what it takes to be a force multiplier within a large organization, then you're the kind of person we are looking for.

Roles & Responsibilities:

• Provide day-to-day L2 operational and platform stability for SAP functionality across production and non-production environments.
• Monitor daily system functionality and performance, identify issues proactively, and coordinate timely incident detection and resolution.
• Perform and manage service restoration within SLA where service is broken for incidents of all categories.
• Partner with stakeholders to articulate and execute service restoration where it is broken, ensuring the best possible outcome that least impact customers and consumers negatively.
• Coordinate with infrastructure, security, and platform teams to maintain system availability, resilience, and performance.
• Support continuous improvement initiatives that increase and automate functional observability.
• Leverage and propose use of tools that bridge the gap between product teams and operational capabilities, enabling higher levels of self-service and manual touchpoints.
• Utilise AI capabilities to automate and supplement incident analysis and resolution.
• Maintain system documentation, operational procedures, knowledge articles, and support runbooks.
• Support change management activities including the running of manual activities and ensuring minimum standards are met.

Technology Skills:

• Minimum of 7-9 years of experience (configuration, development or incident management) with SAP Finance products with a high favourability for SAP Banking Services and TRBK.
• Knowledge of SAP Banking Modules - Business Partner, Deposits Management, Master Contract Management, Loans Management and Payments.
• Strong understanding of incident and change management process in a large organisation or highly regulated industries such as banking, financial services, insurance or government.
• Knowledge of ITIL Service Management processes.
• Strong analytical and troubleshooting skills with the ability to perform root cause analysis.
• Highly skilled stakeholder management and communication skills.
• Ability to debug or low touch code in ABAP will be seen as highly desirable.
• Any prior experience with AI tools to automate daily tasks will be seen as highly desirable.

Education Qualifications:

Bachelor’s degree or master’s degree in engineering in Computer Science/Information Technology.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 14/07/2026 Experience Level Senior Level