Senior SAP CPI Analyst

ARM; Bengaluru; On-site; INR 2,200,000 - 3,400,000; Full time

Job summary

ARM in Bengaluru is seeking an experienced SAP CPI specialist to join our dev ops‑aligned team. Based in our Bengaluru office, you will provide L2/L3 support, design and implement integration flows, and mentor a team of engineers on SAP CPI, API Management, and related technologies.

The role requires a B.Tech and 7+ years in SAP CPI, ITIL-aligned incident/change management, and strong scripting (Groovy/Java).

Qualifications

• At least a B.Tech in computer science/IT or related field.
• 7+ years of experience in SAP CPI and related integration.
• Proven ITIL-aligned incident/change/problem management experience.

Responsibilities

• Provide L2/L3 support for SAP CPI.
• Support design, development, and implementation of SAP CPI integrations.
• Mentor a team of engineers in the SAP CPI space.
• Drive continuous improvement of SAP CPI solutions.

Skills

SAP CPI

ITIL

Groovy scripting

Java scripting

API Management

CI/CD (Azure DevOps, Git)

Jenkins

Selenium

JMeter / Blaze Meter

S/4HANA integration

Cloud connectivity (cloud-to-cloud)

Education

B.Tech in Computer Science/Information Technology

Tools

Azure DevOps

Git

GitFlow

Jenkins

Selenium

JMeter / Blaze Meter

SAP API Management

Job description

Job Overview

Based in our Bengaluru office on a 16x5 shift pattern with on call on a rota basis. Focused initially on specialist end user support and resolution of issues with SAP CPI evolving, as part of a dev ops structure, to support, design, develop, projects and maintaining service. With deep technical expertise in SAP CPI and integration, in a SAP S/4 HANA, Fiori first based landscape, ensuring that systems are performant and fit-for-purpose.

Responsibilities

• Providing L2 and L3 support for SAP CPI.
• Supporting development and architecture teams on the technical design, development, and implementation of SAP CPI.
• Modernising and/or improving SAP CPI through continuous improvement.
• Mentor a team of supporting engineers

Required Skills and Experience

• With at least a B.Tech in computer science, information technology, or a related field, with at least 7 years of overall experience in SAP CPI.
• Track record of end user operational support, Incident, Request, Change and Problem Management aligned with ITIL.
• SAP CPI capabilities and wider middleware concepts
• Monitoring, error handling, and issue resolution in integration flows (iFlows). CPI Web UI knowledge
• Fix and expertise of integration scenarios using various adapters (REST, SOAP, OData, SFTP, IDoc, HTTP, etc.) and understanding of different message formats (XML, JSON, EDI, etc.).
• Scripting for data transformations, message mapping, and complicated integration logic, with strong Groovy and Java scripting for custom logic implementation within SAP CPI.
• API-based integration and experience with SAP API Management for building, managing, and securing APIs, plus all security protocols and standards (OAuth, SSL, SAML, etc.) relevant to integration scenarios.
• Understanding of various data mapping tools available.
• Knowledge of Integration of SAP systems (like S/4HANA, SAP ECC, SAP SuccessFactors, Ariba etc.) with various non-SAP systems using SAP CPI.
• Understanding of cloud-to-cloud and cloud-to-on-premise connectivity.
• Exposure to Continuous Integration/Continuous Deployment (CI/CD) practices and tools (Azure DevOps / Git / GitFlow, Jenkins, Selenium, JMeter / Blaze Meter).
• Analysing and optimising integration flows for better performance and efficiency.
• Experience with Event-driven architecture
• Automation experience for certificate renewal and monitoring activities
• Solid experience in ABAP development (debugging, enhancements, BAPIs, IDoc)

Nice-to-Have Skills and Experience

• Relevant SAP certifications such as SAP Certified Technology Associate - SAP CPI!
• Other relevant certifications for niche areas like SAP HANA or specific SAP modules!
• Experienced with development practices such as Waterfall, Agile.
• Experienced working in a global, diverse and multicultural environment.
• Familiarity with Cloud platforms (AWS/Azure/GCP)
• Basic knowledge of Java or other scripting languages

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Our 10x Mindset

At Arm, we believe progress happens when people are empowered to think bigger and push beyond what seems possible. Our 10x mindset is about curiosity, ambition and creating impact that will be used by millions. We learn fast, prioritise collaboration and turn bold ideas into real technology. We look for people who are inspired by this way of working and want to grow in an environment where bold ideas are welcomed. Discover how the 10x mindset shapes life at Arm: https://careers.arm.com/10x-mindset.

Hybrid Working

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.