Senior Salesforce Technical Architect - Life Sciences

Salesforce; India; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Salesforce is seeking a Sr Technical Architect to design and deliver enterprise Salesforce solutions for Health industry clients, including Health Cloud, Service Cloud, Sales Cloud, and Experience Cloud.

The role focuses on designing scalable, secure architectures, integrating data models, APIs (FHIR/HL7), and AI components. Collaboration with sales and delivery teams is essential to ensure customer success in complex deployments.

Qualifications

• Experience designing enterprise Salesforce solutions.
• Healthcare domain knowledge in pharmaceuticals/biotech/healthcare providers.
• Familiar with HIPAA, GxP and regulatory compliance.

Responsibilities

• Serve as Sr Technical Architect for Salesforce Life Sciences Cloud implementations.
• Architect scalable, secure Salesforce solutions and ensure compliance with industry standards.
• Define data models, security architecture, and API integrations (FHIR/HL7).
• Lead architecture teams for Health industry clients leveraging Health Cloud, Service Cloud, Sales Cloud, Experience Cloud.
• Drive Enterprise AI architecture by integrating scalable AI solutions within Salesforce environments.
• Lead presales activities, discovery, and POC development with prospects.

Skills

Salesforce Health Cloud

AI Architecture

Data Modeling

Security Architecture

API Integrations

Pre-Sales

Leadership

Tools

Claude AI

Cursor

Job description

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Strategic Advisor who designs and delivers complex enterprise scale Salesforce solutions for Customers. He/She brings together teams across different stakeholders to realize a vision. As Sr. Technical Architect you will become a deep Health Cloud Domain and Product expert and will work closely with delivery teams to ensure customer success. The Technical Architect will be responsible for successfully solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Life Sciences, Health industry solutions.

The Technical Architect will lead the technical design and implementation of Salesforce solutions, ensuring compliance with industry regulations (HIPAA, GxP, etc.) and alignment with business goals. The ideal candidate combines deep Salesforce expertise with strong domain understanding of pharmaceuticals, biotech, medtech, or healthcare providers.

The Sr. Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. He/She will be responsible for successfully solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Health industry solutions.

As a Sr. Technical Architect, you will become a deep product expert with Industry Health Cloud applications, and work closely with our sales and delivery teams to ensure customer success. The Sr. Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem.

This Sr. Technical Architect you will also be responsible for engaging with potential customers during the presales process, understanding their business needs and designing tailored Salesforce solutions that align with their objectives. They will work closely with sales team, clients and technical delivery teams to ensure the proposed solutions are technically sound, deliverable and fit within the client's business processes.

Responsibilities

• Serve as the Sr Technical Architect for Salesforce Life Sciences Cloud implementations, including Health Cloud and other related Salesforce products.
• Architect and design scalable, secure, and high-performance Salesforce solutions that align with industry best practices and compliance standards (e.g., HIPAA, PHI, GxP).
• Define and oversee data models, security architecture, API integrations (FHIR/HL7), and performance optimization strategies.
• Lead a team of architects focused on driving optimized solutions for our Health industry clients leveraging Salesforce Health Cloud, Service Cloud, Sales Cloud, and Experience Cloud.
• Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits.
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases.
• Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation.
• Create integration, data migration and implementation strategies that maximizes standard out of the box capabilities from the product.
• Serves as a trusted advisor to the client.
• Lead the technical architecture team for an enterprise level customer engagement.
• Participate in pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept development with prospects, estimations, help in creating release roadmap, timelines etc.
• Connects with Salesforce Product teams to support client implementations.
• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Work collaboratively and have very strong communication skills & creative thinking.
• Play program architect and advisory role, as needed.
• Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex De