Senior Salesforce Developer - Experience Portal(Experience Cloud)

PAR Technology; Gurugram District; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

PAR Technology Corporation is seeking a Senior Salesforce Developer to join our global team. You will design, build, and optimize scalable Salesforce solutions across Sales, Service, and Experience Cloud, collaborating with product management, admins, QA, DevOps, and integrations in an Agile environment.

You will own hands-on development, ensure secure, high-performing architectures, implement CI/CD pipelines, and contribute to platform governance while aligning with business outcomes and

Qualifications

• Bachelor's degree in business or technology-related field, or equivalent practical experience.
• 5+ years of Salesforce experience across Sales Cloud, Service Cloud, and Experience Cloud.
• Deep proficiency in Apex, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce data modeling.
• Experience developing and configuring Experience Cloud sites (portals, self-service, partner communities).
• Experience building and extending Service Cloud features (Cases, Knowledge, Omni-Channel, self-service).
• Experience developing Sales Cloud functionality (opportunities, forecasting, pipeline, automation).
• Strong experience with integrations (REST/SOAP APIs, middleware, Platform Events).
• Strong experience with Salesforce security and access models for internal and external users (profiles, permission sets, roles, sharing).
• Experience working within a formal Salesforce Application Lifecycle Management environment (Dev / QA / UAT / Prod) with CI/CD and version control.

Responsibilities

• Translate requirements into scalable Salesforce solutions across Sales, Service, and Experience Cloud.
• Develop with Apex, LWC, Aura components, and declarative tools.
• Build and extend Sales Cloud and Service Cloud capabilities.
• Design secure data visibility models and implement integrations via REST/SOAP APIs.
• Write and maintain robust unit tests and ensure code coverage.
• Manage user access, roles, profiles, permission sets, sharing rules, and access controls.
• Ensure development complies with security, compliance, and data governance standards.
• Monitor performance, troubleshoot issues, and optimize deployments.

Skills

Sales Cloud

Service Cloud

Experience Cloud

Apex

Lightning Web Components

SOQL/SOSL

REST/SOAP APIs

CI/CD

Security & Access

Education

Bachelor's degree

Tools

Gearset

Copado

Job description

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

PAR is looking for a Senior Salesforce Developer to join the team, with expertise spanning Sales Cloud, Service Cloud, and Experience Cloud. PAR is an international, fast-paced, high-growth environment, and our technology stack is cloud- and SaaS-first with minimal on-prem footprint. The ideal candidate embraces diverse perspectives and brings deep hands-on development expertise across the Salesforce platform, strong problem-solving skills, and a collaborative mindset—while always keeping business outcomes front and center.

The Senior Salesforce Developer is a critical member of the team who helps maximize the value of the Salesforce platform by designing, building, and optimizing scalable solutions across Sales, Service, and Experience Cloud that support internal sales/service operations as well as customer and partner engagement. Working closely with Product Management, business stakeholders, Salesforce Administrators, QA, DevOps Engineers, and integration teams, you will contribute to solution design, custom development, and delivery in an Agile/Scrum environment.

This role focuses on hands-on development across the Salesforce ecosystem, ensuring secure, high-performing, and well-architected solutions aligned with PAR's technology standards, security requirements, and compliance needs.

What We're Looking For

• Partner with Product Owners and business stakeholders to translate requirements into scalable, well-architected Salesforce solutions across Sales, Service, and Experience Cloud
• Design and develop custom solutions using Apex (classes, triggers, batch/queueable/scheduled jobs), Lightning Web Components (LWC), and Aura components
• Build and enhance Experience Cloud sites using Experience Builder, LWC, Apex, and declarative tools (Flows, validation rules, page layouts)
• Develop and extend Sales Cloud capabilities including opportunity management, forecasting, CPQ, and pipeline automation
• Develop and extend Service Cloud capabilities including case management, Omni-Channel, Knowledge, Service Console, and self-service features
• Design secure data visibility and sharing models across internal and external user populations
• Build and maintain integrations between Salesforce and internal/external systems using REST/SOAP APIs, Platform Events, middleware, and integration patterns
• Write and maintain robust unit tests, ensure code coverage, and follow Salesforce development best practices
• Manage the technical aspects of user access, roles, profiles, permission sets, sharing rules, and access controls in coordination with Salesforce Administrators
• Ensure development work complies with security, compliance, identity, and data governance standards
• Monitor application performance, troubleshoot production issues, and implement fixes and optimizations
• Perform code reviews, participate in architecture discussions, and enforce coding standards across the Salesforce team
• Support and drive release management including CI/CD pipelines, version control, and deployment automation
• Analyze existing configurations/code and recommend improvements for usability, scalability, and performance
• Support data management activities including migrations, imports, updates, and synchronization
• Collaborate with QA to support test planning, deployment, and post-release validation
• Participate in release planning, environment coordination, and post-release support
• Evaluate new Salesforce features, APIs, and platform enhancements for business value
• Promote reuse, automation, and engineering best practices across Sales, Service, and Experience Cloud solutions
• Maintain technical documentation, architecture diagrams, and development standards

Unleash your potential: What you will be doing and owning:

• Ability to build strong, collaborative relationships with business, UX, and technical stakeholders
• Clear and effective communication when coordinating work, escalating risks, or requesting support
• A continuous-learning mindset with a passion for improving digital experiences and platform capabilities
• Comfort operating in a fast-paced, team-oriented environment with shared ownership and accountability

Must Have

• Bachelor's degree in a business or technology-related field, or equivalent practical experience
• 5+ years of experience working with Salesforce, with strong hands-on development experience across Sales Cloud, Service Cloud, and Experience Cloud
• Deep proficiency in Apex, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce data modeling
• Experience developing and configuring Experience Cloud sites (portals, self-service, partner communities)
• Experience building and extending Service Cloud features (Cases, Knowledge, Omni-Channel, self-service)
• Experience developing Sales Cloud functionality (opportunities, forecasting, pipeline, automation)
• Strong experience with integrations (REST/SOAP APIs, middleware, Platform Events)
• Strong experience with Salesforce security and access models for internal and external users (profiles, permission sets, roles, sharing)
• Experience working within a formal Salesforce Application Lifecycle Management environment (Dev / QA / UAT / Prod) with CI/CD and version control

Nice to Have

• Salesforce Platform Developer I/II certification; Application Architect or System Architect certification a plus
• Experience working in an Agile/Scrum delivery model
• Experience with Single Sign-On (SSO), identity management, or authentication providers
• Experience using Salesforce DevOps and deployment tools such as Gearset, Copado, or similar
• Experience working in a SaaS or high-growth technology environment
• Exposure to Commerce Cloud or cross-cloud integrations
• Experience supporting systems during M&A or large-scale platform changes

Interview Process

• Interview #1: Phone Screen with Talent Acquisition Team
• Interview #2: Video interview with the Technical Teams (via MS Teams/F2F)
• Interview #3: Video interview with the Hiring Manager (via MS Teams/F2F)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [e-mail]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor\'s website.