Senior Salesforce developer

StudentUniverse; Dadri; On-site; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Competitive salary

Training & tools

Work-life balance

Medical coverage

Paternity leave

Travel perks

Recognition programs

Diversity & inclusion

Job summary

Flight Centre Travel Group is seeking a Senior Salesforce Developer to expand our Salesforce platform across GBS, FinOps, Treasury, Fraud and Finance operations in India. You will assess processes, identify automation opportunities, and build robust Salesforce solutions with a focus on governance and user-friendly experiences.

You will work with Product Owners and SMEs to deliver scalable, compliant Salesforce configurations, while driving adoption and ensuring data integrity across systems.

Qualifications

• Experience: 4–7 years as Salesforce Administrator in Sales/Service/Experience Cloud environments.
• Certifications preferred: Salesforce Certified Administrator; Advanced Administrator or App Builder.
• Technical: strong understanding of Salesforce data and security models, automation tools (Flows, Validation Rules, Reports & Dashboards).
• Soft: analytical, problem-solving, strong communication and documentation skills.
• Education: Bachelor’s degree in CS/IT/Business Administration or related field.

Responsibilities

• Manage day-to-day Salesforce operations including user setup, roles, profiles, and permissions.
• Maintain data quality with audits and deduplication; monitor performance and integrations.
• Configure objects, fields, layouts, record types, validation rules, approvals; build automation with Flows and Process Builder.
• Create reports, dashboards and analytics for actionable insights.
• Collaborate with stakeholders; provide training and promote Salesforce adoption.

Skills

Salesforce Admin

Sales Cloud

Service Cloud

Experience Cloud

Automation

Data security

Education

Bachelor’s degree in CS/IT/Business

Tools

Salesforce

Process Builder

Flow

Reports & Dashboards

Data Loader

Change Sets

Job description

Overview

FCM part of Flight Centre Travel Group (ASX-listed) is a world-leading travel management company with a 24/7 reach in 97 countries. We deliver market-wide rates, value-added benefits, and exclusive solutions through specialist services and technology. This role sits within our Salesforce platform expansion across GBS and Finance operations to enable automation, governance, and user-friendly experiences.

About the role

We are seeking a highly experienced Senior Salesforce Developer to join our team and support the growth of our GBS, FinOps, Treasury, Fraud and Finance operations. You will work closely with the Product Owner, Stakeholders and Subject Matter Experts (SMEs) to assess existing financial processes, identify opportunities for automation and optimisation, and develop robust Salesforce solutions. You will be instrumental in expanding the Salesforce platform across our GBS footprint, creating a more efficient, compliant, and user-friendly environment.

Responsibilities

• System Administration: manage day-to-day operations of Salesforce orgs including user setup, roles, profiles, and permissions; maintain data quality through regular data audits and deduplication; monitor system performance, scheduled jobs, and integrations.
• Configuration & Automation: configure objects, fields, page layouts, record types, validation rules, and approval processes; design and implement automation using Flows, Process Builder, and Validation Rules; create reports, dashboards, and analytics for actionable insights.
• Support & Maintenance: serve as the primary contact for Salesforce-related issues, enhancements, and support requests; conduct regular system checks and manage release updates and sandbox refreshes; document system configuration and user procedures.
• Collaboration & Stakeholder Management: work with business stakeholders to gather requirements and provide scalable solutions; partner with developers and architects to implement enhancements or integrations; provide user training and promote Salesforce adoption across teams.

Qualifications

• Experience: 4–7 years as a Salesforce Administrator in Sales Cloud, Service Cloud, or Experience Cloud environments.
• Certifications (Preferred): Salesforce Certified Administrator (required); Advanced Administrator or App Builder (preferred).
• Technical Skills: strong understanding of Salesforce data and security models, and automation tools (Flows, Validation Rules, Reports & Dashboards); familiarity with integration basics (email-to-case, web-to-lead, connected apps); experience with user management, territory management, and case management.
• Soft Skills: strong analytical and problem-solving abilities; excellent communication and documentation skills; ability to manage multiple priorities and work in cross-functional teams.
• Education: Bachelor’s degree in computer science, Information Technology, Business Administration, or related field.
• Preferred Experience: experience supporting multi-cloud Salesforce environments (Sales + Service + Experience Cloud); knowledge of Flow orchestration, Data Loader, and change sets; exposure to Agile or Scrum methodologies.

Work Perks

• Competitive market salary plus training and tools to support career growth across the globe.
• Market-aligned remuneration and a highly competitive salary.
• Engaging, energetic culture with a focus on work-life balance and wellbeing.
• Comprehensive medical coverage, accidental and term insurance for employee wellbeing.
• Paternity Leave and travel perks; opportunities to advance your career locally or globally.
• Recognition programs and regular events to celebrate success.
• Inclusive, diverse workplace that values and supports each individual’s identity.

Applications close: 26 Aug 2026 India Standard Time