Senior Research Specialist

NielsenIQ; Gurugram District; On-site; INR 1,800,000 - 2,600,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NIQ in Gurgaon is seeking an experienced CMI Senior Research Specialist to support the GCC tasks, manage knowledge transfer, and oversee timely delivery of research assignments. The role requires strong analytical skills, client focus, and AI-enabled reporting capabilities.

You will collaborate with global teams, set up reporting templates, and ensure data quality while meeting tight deadlines. A strong English communicator with Excel and PowerPoint proficiency is essential.

Qualifications

• Graduation or MBA from premium university in relevant disciplines.
• Minimum 6+ years in market research or related teams.
• Experience in end-to-end primary research activities.
• Strong analytical, communication and coordination skills.
• AI-first mindset; familiarity with AI tools and prompts.

Responsibilities

• Execute day-to-day operations and tasks in GCC.
• Create and set up reporting templates and initial structures.
• Identify data quality issues and determine root causes.
• Propose process optimizations across workflows.
• Collaborate with global stakeholders and internal teams.

Skills

Market research

Analytical thinking

Communication

AI-first mindset

Excel

PowerPoint

SPSS

Client service

English proficiency

Education

MBA

Graduate degree

Tools

Excel

PowerPoint

SPSS

Job description

Job Description – CMI Senior Research Specialist (Experienced)

You will play an essential role in delivering research support tasks executed in Gurgaon Hub. You will also be supporting training, assigning tasks and reviewing work of the associates.

Job Description

RESPONSIBILITIES

Responsible for the day-to-day execution of tasks within the GCC, ensuring timely, accurate, and high-quality support to the Client Servicing teams.

Maintain comprehensive knowledge of all processes and activities executed within the hub, serving as the primary point of expertise and ensuring continuity, consistency, and operational excellence.

Lead knowledge transfer initiatives for all transitioned tasks, ensuring successful handover, documentation, stabilization, and long-term sustainability of processes.

Manage work allocation, resource planning, and delivery timelines, ensuring effective prioritization of tasks, optimal utilization of team capacity, and timely completion of assignments.

Provide proactive coordination and communication with internal stakeholders, ensuring alignment on priorities, requirements, project status, risks, and operational challenges.

Demonstrates a high level of attention to detail when reviewing data, reports, templates, and other project deliverables.

Execute day-to-day operations and tasks

Create and set up reporting templates accurately, prepare initial report structures and templates for efficient and accurate data population.

Should have strong focus on quality with ability to identify quality or data-related issues, investigate the root cause, and take appropriate action.

Propose optimizations and efficient solutions on project and processes.

Identify process improvements across upstream and downstream workflows

Collaborate with global stakeholders and internal teams to clarify requirements and resolve issues

Automate routine status reporting using AI and identify opportunities where AI can be further leveraged

Ability to work independently while also collaborating effectively with team members

Ability to manage multiple priorities and meet tight deadlines

Open to work in US timing

Qualifications

QUALIFICATIONS

Graduate / Post graduation / MBA from Premium university in Marketing, Business, Economics, Mathematics, Statistics or equivalent disciplines.

Minimum 6+ years of working experience in Market Research industry in research team, research support team or project management team.

Knowledge of end-to-end activities of primary research projects.

Excellent analytical, communication, and coordination skills

Demonstrates an AI-first mindset, with knowledge of using AI tools and writing effective prompts, along with a strong willingness to learn and apply AI in day-to-day work.

Proactive and strive for excellence and a good team player

Proficient in Microsoft Excel & PowerPoint

Working knowledge of SPSS would be considered an added advantage

Good client service skills and able to communicate and write effectively in English

Additional Information

The role is at B4

Shift Timings: 6:30 AM to 3:30 PM

Core Night Shift (Cab will be provided)

Location : Gurgoan

• Flexible working environment
• Volunteer time off

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the‑art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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