Senior Regional Insurance Manager

IDFC FIRST Bank; Delhi; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

IDFC FIRST Bank in India seeks a Senior Regional Insurance Manager to drive insurance activation, lead flow, and product alignment across the region by engaging with internal verticals and external partners.

The role requires 12+ years in insurance sales or bancassurance, excels in stakeholder management, and ensures training, compliance, and customer‑centric insurance solutions aligned with regulatory standards.

Qualifications

• Insurance knowledge and bancassurance operations
• Strong stakeholder management and business communication
• Analytical mindset with a customer-first approach
• Fluent English and ability to drive across diverse teams

Responsibilities

• Engage with all business verticals within the region to drive insurance activation and lead flow.
• Collaborate with Regional Managers and branch teams to ensure the right product offerings align with customer needs.
• Monitor and enhance insurance productivity across branches, ensuring optimal product mix and customer retention.
• Act as the go-to resource for insurance-related queries and solutions for bank staff and customers.
• Liaise with external stakeholders and insurance partners to build synergies and alignment.
• Oversee training, certification, and process adherence across teams to maintain compliance.
• Ensure consistent delivery of insurance services in line with regulatory and internal standards.
• Provide indirect leadership across various business verticals and structures within the bank.

Skills

Insurance knowledge

Bancassurance

Stakeholder mgmt

Customer focus

Analytical

English fluency

Education

Graduation

MBA/PGDM

Job description

Job Requirements

About the Role

The Senior Regional Insurance Manager

is responsible for driving insurance business performance across the assigned zone or region by engaging with internal business verticals and external partners. The role focuses on increasing activation, lead generation, and product alignment based on customer needs. It also involves ensuring compliance, training, and certification across teams, while acting as the primary interface for insurance-related solutions and support for bank staff and customers.

Key Responsibilities

Primary Responsibilities

• Engage with all business verticals within the region to drive insurance activation and lead flow.


• Collaborate with Regional Managers and branch teams to ensure the right product offerings are aligned with customer needs.


• Monitor and enhance insurance productivity across branches, ensuring optimal product mix and customer retention.


• Act as the go-to resource for insurance-related queries and solutions for bank staff and customers.


• Drive customer-centric insurance solutions based on need analysis and product suitability.

Secondary Responsibilities

• Liaise with external stakeholders and insurance partners to build synergies and ensure alignment.


• Oversee training, certification, and process adherence across teams to maintain compliance.


• Ensure consistent delivery of insurance services in line with regulatory and internal standards.

Managerial & Leadership Responsibilities

• Provide indirect leadership across various business verticals and structures within the bank.


• Demonstrate maturity in handling employee, partner, and customer queries related to insurance.


• Foster a culture of customer centricity, compliance, and continuous improvement.


• Attract and retain top talent while promoting digital enablement and automation in insurance servicing.

What We Are Looking For

Education

• Graduation: Any discipline (Full-Time)


• Postgraduation: MBA / PGDM (Preferred)

Experience

• Minimum 12 +years of relevant experience in insurance sales, bancassurance, or financial services.

Skills and Attributes

• Strong understanding of insurance products and bancassurance operations.


• Excellent stakeholder management and interpersonal skills.


• Ability to drive performance across diverse teams and business units.


• Compliance-oriented with a focus on training and process alignment.


• Analytical mindset with a customer-first approach.


• Fluent in English with strong business communication skills.