Senior Quality Assurance Engineer

Bankai Infotech

Ahmedabad

On-site

INR 800,000 - 1,200,000

Full time

14 days+

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Job summary

A leading company in IT services is seeking a proactive Senior QA Engineer to join their Ahmedabad team. The successful candidate will ensure the reliability of chatbot and video bot applications and will collaborate with developers to deliver high-quality products. This position requires a solid understanding of QA methodologies and experience with automation tools, making it a critical role for enhancing customer engagement platforms.

Qualifications

3 years of hands-on QA experience in a product-focused environment.
Familiarity with chatbot and video bot testing is essential.
Experience with automation frameworks is a must.

Responsibilities

Design and execute test plans for chatbot and video bot applications.
Collaborate with teams to understand requirements and user flows.
Conduct regression and performance testing to ensure quality.

Skills

QA methodologies

Automation

Performance Testing

Integration Testing

Collaboration

Education

Bachelor’s or master’s degree in computer science

Information Technology

Tools

Selenium

Cypress

Appium

Jira

TestRail

CI/CD tools

Job description

We are looking for a highly skilled and proactive Senior QA Engineer to join our technology team in Ahmedabad. This role is ideal for a quality assurance professional with hands-on experience in testing chatbot and video bot solutions, along with a strong understanding of modern communication protocols and emerging technologies.

As a Senior QA Engineer, you will play a critical role in ensuring the performance, scalability, and reliability of our customer engagement platforms.

Key Responsibilities

Design, develop, and execute detailed test plans and test cases for chatbot and video bot applications.
Perform end-to-end testing across various communication platforms, including mobile, web, and API layers.
Collaborate closely with developers, product managers, and UX teams to understand product requirements and user flows.
Conduct regression, performance, and integration testing to ensure quality at every release.
Analyze test results, identify bugs, and work with the development team to resolve them promptly.
Maintain and enhance automation test suites for continuous testing.
Participate in sprint planning and contribute to agile QA processes.

Must-Have Skills

Proven experience in testing Chatbots and Video Bots.
Strong understanding of QA methodologies, tools, and best practices.
Hands-on experience with test management and bug tracking tools (e.g., Jira, TestRail).
Experience with automation frameworks (e.g., Selenium, Cypress, Appium).

Good-to-Have Skills

Exposure to Artificial Intelligence and machine learning-based product testing.
Familiarity with WEBRTC Protocol for real-time communications.
Experience with WhatsApp Business API and RCS (Rich Communication Services).
Understanding of A2P (Application-to-Person) messaging and telecom integrations.
Experience with CI/CD tools like Jenkins, GitLab, or CircleCI.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
Minimum 3 years of hands-on QA experience in a product or platform-focused environment.

Seniority level