Senior Project Manager

Emeritus; Mumbai; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Emeritus is seeking a Senior Project Manager – Learning Content for Global Design to lead end-to-end alumni‑focused e‑learning content projects across global markets.

The role requires strong strategic thinking, excellent communication, and the ability to manage budgets, timelines, and quality across virtual teams. 5+ years in e‑learning/EdTech and experience with Wrike/Airtable are preferred.

Qualifications

• Bachelor’s degree or higher in business/OPS management or related field.
• 5+ years of project management experience in e-learning/EdTech.
• Experience managing global, multi‑disciplinary teams and budgets.
• Strong written and verbal communication; stakeholder management.
• Proficiency in MS Excel/Airtable and Wrike or equivalent tools.

Responsibilities

• Manage end-to-end delivery of alumni-focused e-learning content projects across global markets.
• Prepare project maps, resource allocation, and execution strategies.
• Act as primary client contact with transparent communication and timely updates.
• Oversee budgets and scope to prevent deviations and ensure on-time delivery.
• Coordinate with creative, instructional design, tech, and operations teams.

Skills

Project management

e‑learning/EdTech

Communication

Team leadership

Virtual collaboration

Budgeting

Wrike

Airtable

MS Excel

Education

Bachelor's degree in business administration/Operations management or related field

Master’s degree in business administration/Operations management or related field

Tools

Wrike

Airtable

Job description

About Emeritus

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.

About Emeritus

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands‑on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

Overview of the Role

The Senior Project Manager – Learning Content for Global Design will be responsible for managing the end‑to‑end delivery of alumni‑focused e‑learning content projects across global markets. This role requires the ability to navigate complex situations with a positive, solutions‑oriented mindset, ensuring projects are delivered on time, within budget, and to the highest quality standards. The ideal candidate will be highly detail‑oriented and organized, with strong strategic thinking and analytical skills, capable of translating business objectives into actionable operational plans. They will have excellent written and verbal communication skills, be open to feedback, and thrive in a collaborative environment as an outstanding team player with strong interpersonal abilities. Experience in the e‑learning/EdTech industry is essential, with a proven track record of managing multiple projects in a fast‑paced, dynamic, and rapidly evolving environment. This role demands the ability to work effectively within virtual teams across geographies, manage key project metrics (effort, timeline, quality), and oversee budgets and scope to prevent deviations.

Key Responsibilities

• Manage the full lifecycle of global alumni e‑learning content projects, from planning and scoping to execution and delivery.
• Prepare comprehensive project maps, resource allocation plans, and execution strategies.
• Serve as the primary point of contact for client interactions, ensuring transparent communication and timely updates.
• Develop and implement project management templates and lead process improvement initiatives.
• Oversee and track key project metrics—effort, timeline, and quality—ensuring no deviations from planned scope and budget.
• Monitor and manage project budgets, ensuring cost control and timely reconciliation.
• Coordinate closely with cross‑functional teams (creative, instructional design, technology, and operations) to ensure smooth execution and alignment on goals.
• Review deliverables to ensure adherence to organizational quality standards.
• Provide strategic and technical inputs to meet evolving customer requirements.
• Conduct team appraisals, one‑to‑one meetings, and identify training needs; foster motivation and high performance within the team.
• Prepare and review MIS reports for senior management.
• Share project learnings, best practices, and industry insights through knowledge‑sharing sessions or training initiatives.
• Ensure strong understanding of US/UK client expectations and cultural nuances.
• Coordinate closely with cross‑functional teams—including creative, instructional design, technology, and operations—for seamless execution and alignment.
• Manage language translation projects to ensure quality and timely delivery of multilingual content.
• Oversee vendor coordination, including onboarding, engagement, evaluation, and performance management, ensuring smooth collaboration.
• Identify, assess, and mitigate risks associated with project delivery, taking proactive measures to address potential issues.
• Review deliverables at a high level to ensure adherence to quality benchmarks and organizational standards.
• Develop and implement project management templates and drive process improvement initiatives to enhance operational efficiency.

Required Qualifications/Skills

• Ability to handle complex situations with a positive attitude
• Excellent written and verbal communication
• Highly detail‑oriented and organized with strong strategic thinking and analytical skills and proven ability to translate business objectives into actionable operational plans
• Open to feedback
• Outstanding team player with strong interpersonal skills
• Experience in working within a virtual team
• 5+ years of project management experience in the e‑learning/ed‑tech industry
• Experience in a fast‑paced, dynamic, rapidly evolving business
• Bachelor’s degree in business administration, Operations Management, or a related field.
• Proficient in MS Excel/Airtable and Wrike or other project management tools.

Preferred Qualifications/Skills

• Master’s degree in business administration, Operations Management, or a related field.
• PMP or LinkedIn Basic Project Management (Advanced certification will be preferred)
• Candidate with Wrike (Project Management tool) and Airtable knowledge would be given additional preference.