Senior Project Manager

OneTrust; Bengaluru; Hybrid; INR 2,500,000 - 5,500,000; Full time

Benefits offered by this job

Healthcare

PTO

RSUs

Annual bonus

Retirement plan

Parental leave

Job summary

OneTrust in Bengaluru seeks an experienced Implementation Project Manager to own client engagements and lead SaaS deployments end-to-end. You will coordinate across Implementation, Sales, Product Management, and Support to ensure successful customer outcomes.

We value clear communication, strong leadership, and hands-on problem solving in a fast-paced, office-first culture with meaningful in-person collaboration. Travel up to 15–20% is expected.

Qualifications

• 5+ years’ experience in a client-facing Professional Services role and/or 2+ years in a Senior Project Manager role.
• Experience implementing a SaaS solution.
• Excellent verbal and written communication with strong presentation skills.

Responsibilities

• Manage customer-facing professional service projects end-to-end.
• Engage with enterprise customers in a project management capacity with other consultants.
• Build and manage customer-facing project plans and status reports.
• Coordinate with implementation, sales, support, engineering, and product teams.
• Coordinate all aspects of a service offering from inception to go-live.
• Manage internal hand-off to support and ensure deliverables are met.
• Travel 15–20% as required.

Skills

Client-facing project management

SaaS implementations

Requirements gathering

Stakeholder management

Leadership

Education

BS/MS in CS/Engineering/Business

Job description

OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.

The Challenge

We are looking for a Senior Project Manager who is passionate about delivering software implementations and building excellent relationships with our customers. As an Implementation Project Manager you will own client engagements and be the internal advocate for your customers.

Your Mission

You will be responsible for key project factors like resources, scope, timeline, deliverables, budget, reporting, and customer satisfaction. You will collaborate across organizations including Implementation, Sales, Product Management, and Support throughout the project lifecycle.

As an Implementation Project Manager you will:

• Manage customer-facing professional service projects, responsible for tasks including requirements gathering, project planning, execution and status tracking, internal reporting and record keeping, customer reporting and stakeholder management
• Engage with new and existing enterprise customers in a project management capacity, working with other OneTrust Consultants to deliver the solution as scoped
• Build and manage customer-facing project plans and status reports. Manage project scope and customer expectations
• Work collaboratively with other departments, including implementation, sales, support, engineering, and product management teams to ensure successful completion of customer implementations
• Coordinate all aspects of a service offering for a client from inception to go-live
• Manage internal hand-off to support by coordinating completion of all customer-facing and internal solution deliverables
• Some travel required (15-20%)

You Are

You are a hard-working and determined individual used to working in a fast-paced and dynamic environment. You are an independent worker who is able to problem-solve and process information quickly. You are able to gather client requirements and find a system-based solution that will address them and communicate with stakeholders, translate complex technical concepts into easy-to-understand terms with consultative approach.

Your Experience Includes

• Bachelor’s or Master’s degree in computer science, engineering, business or other related field
• 5+ years’ experience working in a client/customer-facing Professional Services role and/or 2+ years’ experience performing in a Senior Project Manager role
• Previously experience working on implementing a SaaS solution
• Exceptional communication (verbal and written) and presentation skills with a passion for technology
• Strong leadership and project management skills

Where we Work

We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.

As an employee at OneTrust , you will be part of the OneTeam . That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.