Senior Program Manager

Jobgether

India

Remote

INR 3,500,000 - 6,500,000

Full time

37 hours ago
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Benefits offered by this job

Fully remote-first working environment
Medical insurance for employees and 2
Wellness allowance and broadband
Professional development opportunities

Job summary

Jobgether, on behalf of a partner, seeks a Senior Program Manager based in India to lead large-scale data and AI transformation programs for strategic enterprise customers. You will oversee multiple workstreams, manage budgets, timelines, and client expectations while acting as a trusted advisor to senior stakeholders.

You will collaborate with sales, engineering, and delivery leadership to strengthen relationships, drive account growth, and improve organizational delivery standards in a

Qualifications

  • 15+ years of experience in Technical Program Management for data, analytics and AI initiatives.
  • Experience managing customer relationships, scope, timelines, budgets and technical resources.
  • Background in data platforms, analytics and AI programs.
  • Hands-on experience with Snowflake, Databricks, dbt, Fivetran, Power BI, Tableau or Sigma.
  • Experience delivering projects for external customers in consulting or tech environments.
  • Ability to manage multiple engagements with high billable utilization and on-time delivery.
  • Knowledge of Agile and Waterfall delivery, with adaptable frameworks.
  • Proficiency with Jira, Azure DevOps, MS Project and Excel.
  • Strong documentation, analytical and decision-making skills.
  • Excellent written and verbal communication with executives.
  • Ability to connect program outcomes to ROI and business value.
  • Experience working with distributed teams across regions.
  • Proven people management and mentoring abilities.
  • Excellent organizational and prioritization skills.
  • Bachelor's degree in IT or related field preferred.

Responsibilities

  • Lead complex, multi-workstream data and AI programs for strategic enterprise customers, from discovery through scaling.
  • Develop actionable data and AI roadmaps linking architecture, engineering and delivery to business value.
  • Manage scope, schedules, budgets, revenue targets, and resources across engagements.
  • Establish governance structures, risk/issue logs, change control, and stakeholder communications.
  • Identify risks, develop recovery strategies, and drive issue resolution.
  • Build senior stakeholder relationships, including C-level alignment.
  • Collaborate with sales, account management, engineering, and delivery leadership.
  • Mentor multidisciplinary teams across geographies and time zones.
  • Facilitate workshops and innovation sessions to accelerate value realization.
  • Develop PM methodologies, playbooks, templates and KPIs.
  • Support proposals, SOWs and executive-level account plans.
  • Identify upsell/cross-sell opportunities for data and AI solutions.
  • Champion process improvements and AI-powered tooling for delivery efficiency.
  • Develop future leaders and a culture of accountability and continuous improvement.

Skills

Program management
Portfolio management
Data analytics
Stakeholder management
Communication
Leadership
Agile methodologies
Executive briefing

Education

Bachelor's degree in Information Technology or related field

Tools

Jira
Azure DevOps
MS Project
Microsoft 365
Excel

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Program Manager based in India.

The Senior Program Manager will lead complex, large-scale data and AI transformation programs for strategic enterprise customers, ensuring successful delivery and measurable business outcomes. You will oversee multiple workstreams, coordinate multidisciplinary teams, and manage critical delivery dimensions, including budgets, resources, timelines, and client expectations. Acting as a trusted advisor to senior stakeholders, you will translate business objectives into actionable roadmaps while proactively managing risks and opportunities. You will collaborate with sales, engineering, architecture, and delivery leadership to strengthen customer relationships and drive long-term account growth. Beyond client engagements, you will contribute to improving organizational delivery standards, governance frameworks, and operational best practices. This is an opportunity to influence strategic initiatives within a remote-first, globally distributed data and AI consulting environment.

Accountabilities

As Senior Program Manager, you will take end-to-end ownership of strategic customer programs, ensuring consistent execution, financial performance, and alignment with business objectives. You will combine strong client leadership with operational discipline, team development, and continuous improvement to deliver high-impact data and AI initiatives.

  • Program and Client Delivery: Lead complex, multi-workstream data and AI programs for strategic enterprise customers, from initial discovery through execution and scaling, ensuring alignment with client objectives and measurable outcomes.
  • Strategic Roadmap Development: Translate business priorities into actionable data and AI roadmaps, connecting architecture, engineering, and delivery activities to clear business value and milestones.
  • Resource and Financial Management: Manage project scope, schedules, budgets, revenue targets, margins, forecasts, and resource allocation across multiple concurrent customer engagements while maintaining high utilization and delivery quality.
  • Program Governance: Establish and maintain robust governance frameworks, including operating cadences, RACI structures, risk and issue logs, decision tracking, change control processes, and stakeholder communication plans.
  • Risk and Issue Management: Proactively identify delivery, scope, and resource-related risks, develop recovery strategies, and drive issues through to resolution.
  • Executive Stakeholder Management: Build trusted relationships with senior customer stakeholders, including C-level executives, facilitating strategic alignment, informed decision-making, and effective management of competing priorities.
  • Cross-Functional Collaboration: Work closely with sales, account management, engineering, architecture, and delivery leadership to strengthen customer success and overall account health.
  • Team Leadership and Mentorship: Lead and mentor multidisciplinary teams across geographies and time zones, supporting professional development, improving delivery standards, and coaching other Program Managers and Technical Program Managers.
  • Client Engagement and Innovation: Facilitate workshops, innovation forums, and onsite sessions to accelerate stakeholder alignment, solution adoption, and value realization.
  • Delivery Excellence: Develop and refine program management methodologies, playbooks, templates, documentation standards, and key performance indicators across the delivery organization.
  • Business Development Support: Contribute to proposals, Statements of Work (SOWs), executive presentations, account plans, and strategic roadmaps in collaboration with sales and delivery teams.
  • Account Growth: Identify and support upselling and cross-selling opportunities for data and AI solutions, helping expand strategic customer relationships.
  • Operational Transformation: Champion process improvements, automation, and the adoption of AI-powered tools to increase delivery efficiency, predictability, and scalability.
  • Organizational Development: Help develop future leaders and promote a culture of accountability, psychological safety, transparency, collaboration, and continuous improvement.
Requirements
  • 15+ years of experience in Technical Program Management, leading complex, multi-workstream initiatives.
  • Extensive experience managing customer relationships, project scope, timelines, budgets, and technical resources, including architects and engineers.
  • Strong background in program and portfolio management for data platforms, analytics, and AI initiatives.
  • Hands-on experience managing projects involving modern data and analytics technologies such as Snowflake, Databricks, dbt, Fivetran, Power BI, Tableau, or Sigma.
  • Proven experience delivering projects for external customers within consulting, professional services, or technology-driven organizations.
  • Demonstrated ability to manage multiple customer engagements concurrently while maintaining high billable utilization and achieving on-time, on-budget delivery.
  • Strong understanding of Agile methodologies and practical knowledge of Waterfall approaches, with the ability to adapt delivery frameworks to different client requirements.
  • Proficiency with project management and collaboration tools such as Jira, Azure DevOps, MS Project, and Microsoft 365, particularly Excel.
  • Excellent technical documentation, process management, analytical, critical-thinking, and decision-making skills.
  • Ability to interpret complex information, exercise sound judgment, and communicate risks and escalations effectively.
  • Exceptional written, verbal, and presentation skills, including the ability to prepare executive-ready updates and communicate confidently with C-level stakeholders and technical teams.
  • Strong commercial and strategic thinking, with the ability to connect program outcomes to business objectives, return on investment (ROI), and measurable value realization.
  • Demonstrated experience building and maintaining strong relationships with internal and external stakeholders across distributed teams.
  • Proven people management experience, including leading high-performing teams, mentoring professionals, and supporting career development.
  • Excellent organizational and prioritization skills, with the ability to manage competing initiatives independently while maintaining accountability for results.
  • Bachelor's degree in Information Technology or a related technical discipline is preferred.
Preferred Qualifications
  • PMP and Certified ScrumMaster (CSM) certifications are strongly preferred; additional relevant professional certifications are an advantage.
  • Experience managing large strategic customer portfolios, particularly engagements exceeding $10 million.
  • Demonstrated success driving account growth through upselling and cross-selling data and AI solutions.
  • Experience developing executive-level enablement materials, including ROI summaries, case studies, and internal success stories.
  • Previous experience working with global, remote, and geographically distributed teams, particularly across the United States, Latin America, and India.
  • Experience developing and institutionalizing delivery best practices, program management playbooks, governance frameworks, and portfolio-level performance indicators.
Benefits
  • Fully remote-first working environment.
  • Medical insurance coverage for employees and their families.
  • Additional medical insurance coverage for parents.
  • Term life insurance and personal accident coverage.
  • Wellness allowance to support employee well-being.
  • Broadband reimbursement.
  • Continuous learning and professional development opportunities.
  • Paid professional certifications to support career growth.
  • Professional development allowance.
  • Bonuses for creating company-approved content.
  • Opportunities to work on impactful data and AI initiatives for leading enterprise organizations.
  • Collaborative, high-performing international team that values transparency, autonomy, and continuous improvement.
  • Access to challenging projects, mentorship, and structured career development opportunities.
  • Flexible working arrangements within a globally distributed team, with some availability required across international time zones and key client milestones.
How Jobgether works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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