Senior Program Delivery Manager

New Era Solutions; India; On-site; INR 3,500,000 - 4,000,000; Full time

Job summary

New Era Solutions is seeking a Senior Program Delivery Manager in Pune to oversee engineering delivery, ensuring smooth operations and effective communication across multiple time zones. The role involves managing delivery processes, facilitating teamwork, and maintaining high engagement levels among staff. The ideal candidate has over 8 years in program management and strong Agile experience. A salary of ₹35,00,000 to ₹40,00,000 plus a 15% bonus is offered.

Qualifications

• 8+ years in program management or engineering operations.
• Experience coordinating delivery across multiple engineering teams.
• Strong understanding of Agile frameworks.
• Excellent English communication skills.

Responsibilities

• Own delivery cadence across engineering teams.
• Facilitate cross-team dependency management.
• Run program-level ceremonies.
• Build delivery dashboards for leadership.
• Oversee onboarding and engagement logistics.

Skills

Program management

Delivery management

Engineering operations

Agile delivery frameworks

Excellent communication

Tools

Azure DevOps

Jira

Job description

Are you looking for an opportunity to contribute to a high-energy, dynamic, and fast-paced organization? Are you interested in joining a team where you can contribute to building the fun, people‑centric, culture and brand? Then you’re in the right place!

Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos solutions include an easy‑to‑use LMS platform, a comprehensive learning content library, services to support success, and integrations with top workflow tools. Thousands of companies trust Litmos to create, curate, and connect learning to employees, customers, and partners. The solutions are used by more than 30 million people in 150 countries, across 35 languages. Find more information at www.litmos.com.

We are looking for a Senior Program Delivery Manager to serve as the operational backbone of our Pune location. You will coordinate delivery across engineering teams, partner with local HR on people operations, and ensure the Pune office runs effectively as the primary home for our development workforce. This is a cross‑cutting role: you'll be the connective tissue between team‑level execution and organizational delivery goals, working daily with Technical Owners, Product Owners, and senior developers across India, the US, the UK, and Australia.

What You’ll Do

• Own the delivery cadence across engineering teams, tracking sprint commitments, velocity, cycle time, and commitment reliability.
• Facilitate cross‑team dependency management and ensure shared resources are allocated effectively.
• Run program‑level ceremonies including cross‑team standups, delivery reviews, and quarterly planning coordination.
• Build and maintain delivery dashboards and reporting for engineering leadership.
• Serve as the senior on‑ground leader in Pune, working alongside the Office Manager and local HR representative on onboarding, retention, engagement, and hiring logistics.
• Act as an escalation point for Pune‑based staff on operational or interpersonal matters.
• Support SDLC evolution (Scrum, ShapeUp) and champion AI‑assisted development tools (Claude, Copilot) across teams.
• Own the onboarding playbook for new Pune‑based engineers.
• Maintain structured communication rhythms across US, UK, and AU timezones.

What We’re Looking For

• 8+ years in program management, delivery management, or engineering operations, ideally in a software product company.
• Experience coordinating delivery across 5+ concurrent engineering teams.
• Strong understanding of Agile delivery frameworks with practical experience improving delivery performance.
• Excellent English communication skills (written and verbal) with the ability to work effectively across multiple timezones.
• Experience in distributed, multi‑timezone engineering organizations.
• Experience partnering with HR on people operations or onboarding.
• Based in Pune (or willing to relocate).

Preferred

• Experience in a product company that transitioned from contractors to FTEs.
• Familiarity with Azure DevOps, Jira, or similar tools.
• Experience with AI‑assisted development workflows.
• Prior experience standing up or scaling an offshore engineering hub.

Salary Range:

₹35,00,000 to ₹40,00,000 plus 15% bonus

As a learning company we believe in the potential of everyone; if you don't have experience in all the details mentioned in this job post, then we still encourage you to apply and we'll get back to you as soon as we can.

We are an equal opportunity workplace employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

Applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.