Senior Professional Services Engineer, Actimize

Nice; Pune District; Hybrid; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

NiCE-FLEX hybrid model

Job summary

NiCE is seeking a Senior Professional Services Engineer in Pune to join our customer-facing team delivering Actimise solutions for financial institutions. You will design, implement, and customize features, ensuring high-quality deployments and client satisfaction.

You’ll collaborate across engineering, sales, and support, applying SQL, Java, and cloud skills to tailor solutions while maintaining robust documentation and best practices in a fast-growing, global company.

Qualifications

• 4–8 years of relevant software development, implementation, or professional services experience.
• Strong hands-on experience with Java 11+ and J2EE.
• Hands-on web tech and API experience (JavaScript, HTML, XML, APIs).
• Experience with SQL databases (MS SQL, Oracle, PostgreSQL).
• Experience configuring NiCE Actimise solutions in client environments.

Responsibilities

• Determine technical feasibility by evaluating requirements, analysis, and proposed solutions.
• Prepare and install solutions by defining and designing system specifications, standards, and programming requirements.
• Enhance existing solutions to match client requirements by configuring and customizing software using Actimise software, SQL, and related technologies.
• Develop custom rules, features, and solution-level configurations aligned with client-specific business requirements.
• Test and approve software solutions, configurations, and customizations to ensure quality and reliability.
• Collect, analyze, and summarize development and service issues to provide clear technical inputs and recommendations.
• Use software engineering tools such as configuration management systems, build processes, and debuggers throughout the development lifecycle.
• Collaborate through peer code reviews by providing constructive comments, suggestions, and improvements.
• Perform technical root cause analysis and define corrective actions for identified problems.
• Apply urgency, ownership, and focus on the right priorities to deliver technical solutions in a timely manner.
• Document and demonstrate solutions through clear documentation, diagrams, clean code, and meaningful comments.

Skills

Java 11+

J2EE

Web technologies

SQL databases

Cloud platforms

Windows & Linux

Actimise tailoring

Job description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

As a Senior Professional Services Engineer, you will be part of a dynamic, bright, and customer-facing team focused on delivering and implementing custom development and feature development for NiCE Actimise Financial Crime Prevention solutions for leading financial institutions. The role provides exposure to critical financial compliance regulations across AML, payment fraud, and trading compliance domains.

How will you make an impact?

• Determine technical feasibility by evaluating requirements, analysis, and proposed solutions.
• Prepare and install solutions by defining and designing system specifications, standards, and programming requirements.
• Enhance existing solutions to match client requirements by configuring and customizing software using Actimise software, SQL, and related technologies.
• Develop custom rules, features, and solution-level configurations aligned with client-specific business requirements.
• Test and approve software solutions, configurations, and customizations to ensure quality and reliability.
• Collect, analyze, and summarize development and service issues to provide clear technical inputs and recommendations.
• Use software engineering tools such as configuration management systems, build processes, and debuggers throughout the development lifecycle.
• Collaborate through peer code reviews by providing constructive comments, suggestions, and improvements.
• Perform technical root cause analysis and define corrective actions for identified problems.
• Apply urgency, ownership, and focus on the right priorities to deliver technical solutions in a timely manner.
• Document and demonstrate solutions through clear documentation, diagrams, clean code, and meaningful comments.

Have you got what it takes?

• 4 to 8 years of relevant experience in software development, implementation, or professional services delivery.
• Strong hands-on experience with Java 11+ and J2EE.
• Strong hands-on experience with web technologies including JavaScript, jQuery, HTML, Web Services/APIs, XML, and XSL.
• Experience with databases such as MS SQL, Oracle, and/or PostgreSQL; Cassandra knowledge is an advantage.
• Working knowledge of Windows and Linux operating systems.
• Demonstrated hands-on experience implementing and tailoring NiCE Actimise solutions in client environments.
• Experience with solution-level configuration, custom rule development, feature development, and alignment with client-specific requirements.
• Hands-on experience with public cloud platforms such as AWS, Microsoft Azure, Google Cloud Platform, or equivalent.
• Experience supporting environment provisioning, compute resource administration, deployment, and operational management of application infrastructure.
• Excellent communication, problem-solving, written English, and spoken English skills.

You will have an advantage if you also have:

• Tableau knowledge or experience with reporting and visualization tools.
• Additional exposure to financial crime, AML, payment fraud, or trading compliance domains.
• Experience working in customer-facing implementation or consulting roles.

What's in it for you?

Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr.

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11669

Reporting into: Director / Professional Services Leadership

Role Type: Individual Contributor

About NiCE

NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.