Senior Product Owner (Passkeys)

Bitwarden; Dadri; On-site; INR 2,800,000 - 4,000,000; Full time

Job summary

Bitwarden is establishing a India Engineering Center of Excellence and seeks a Senior Product Owner to lead Passkeys, the passwordless authentication capabilities built on FIDO2/WebAuthn standards, across multiple surfaces and platforms.

The role focuses on backlog ownership, cross-device sign-in, and collaboration with Product Management, Engineering, Design, Security, and Customer Success to deliver secure, reliable user experiences for individuals and enterprises.

Responsibilities

• Own and manage the Passkeys backlog: write, refine, and prioritize user stories, acceptance criteria, and technical tasks.
• Drive sprint planning and backlog grooming, ensuring stories capture WebAuthn ceremony behaviors, attestation handling, and edge cases.
• Serve as the primary point of contact for the engineering team during delivery, clarifying requirements for credential creation, cross-device sign-in, and sync behavior across platforms.
• Partner with Product Management to translate Passkey's strategy into epics, milestones, and sprint-ready work, including passwordless onboarding and account recovery flows.
• Manage work across multiple product surfaces and platforms, including browser extension, desktop and mobile apps, admin console, and server/API dependencies.
• Set and manage delivery timelines: maintain sprint forecasts, surface risks early, and communicate timeline changes clearly to stakeholders.
• Collaborate with Design, QA, Security, and Compliance to define acceptance criteria for secure, reliable authentication across devices, browsers, and OSs.
• Ensure requirements account for platform authenticator behavior and roaming authenticators, relying party requirements, and account recovery paths.
• Track sprint progress, delivery risks, decisions, and dependency status to Product and Engineering leadership.
• Engage with customer feedback and enterprise stakeholders to refine story prioritization and surface unmet workflow needs, including edge cases around device loss and credential recovery.
• Identify, coordinate, and manage cross-functional dependencies across browser vendors and OS platforms' WebAuthn implementations and standards updates.
• Support release planning, readiness reviews, launch coordination, and post-release evaluation with cross-browser/cross-platform testing.
• Use AI tools to accelerate discovery, requirements writing, story creation, and documentation.
• Understand core authentication concepts such as FIDO2/WebAuthn ceremonies, attestation, and passwordless recovery.
• Understand cloud-based and self-hosted product considerations, including deployment and compatibility across browsers, OSs, and enterprise environments.

Job description

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California. Learn more at bitwarden.com.

As we establish our India Engineering Center of Excellence (COE), we are looking for an experienced Senior Product Owner to lead delivery of Passkeys, our passwordless authentication capabilities built on FIDO2/WebAuthn standards.

This role will own the product backlog and day-to-day execution across passkey creation and registration, sign-in (authentication) ceremonies, credential storage and syncing, cross-device and cross-platform sign-in flows, relying party (RP) integrations, account recovery, and the associated vault, browser extension, mobile app, and admin-console experiences. You will work closely with Product Management, Engineering, Design, Security, Customer Success, Sales, and selected enterprise customers to turn complex, standards-driven authentication requirements into intuitive, reliable product experiences for both individual and enterprise users.

The ideal candidate combines strong product-delivery discipline with a working understanding of authentication protocols, platform/browser authenticator behavior, and the UX tradeoffs involved in replacing passwords at scale.

What You Will Do

• Own and manage the Passkeys backlog: write, refine, and prioritize user stories, acceptance criteria, and technical tasks in collaboration with engineering and product management.
• Drive sprint planning and backlog grooming, ensuring stories capture WebAuthn ceremony behaviors (registration and authentication), attestation handling, and platform/browser-specific edge cases.
• Serve as the primary point of contact for the engineering team during delivery, clarifying requirements for credential creation, cross-device sign-in (e.g., hybrid transport/QR flows), conditional UI/autofill, and sync behavior across platforms.
• Partner with Product Management to translate Passkey's strategy into well-defined epics, milestones, and sprint-ready work, including passwordless onboarding, credential migration, and account recovery flows.
• Manage work across multiple product surfaces and platforms, browser extension, desktop and mobile apps, admin console, and server/API tracking dependencies and maintaining alignment across teams.
• Set and manage delivery timelines: maintain realistic sprint and milestone forecasts, surface risks early, and communicate timeline changes clearly to stakeholders before they become surprises.
• Collaborate with Design, QA, Security, and Compliance to define acceptance criteria that support secure, reliable, and low-friction authentication experiences across a wide range of devices, browsers, and operating systems.
• Ensure requirements account for platform authenticator behavior (Touch ID, Windows Hello, Android biometrics), roaming authenticators (security keys), relying party requirements, and account recovery/fallback paths.
• Track and communicate sprint progress, delivery risks, decisions, and dependency status to Product and Engineering leadership.
• Engage with customer feedback, support escalations, and relying-party/enterprise IT stakeholders to refine story prioritization and surface unmet workflow needs, including edge cases around device loss and credential recovery.
• Identify, coordinate, and manage cross-functional dependencies throughout the product development lifecycle, including dependencies on browser vendors' and OS platforms' WebAuthn implementations and standards updates (FIDO Alliance, W3C).
• Support release planning, readiness reviews, launch coordination, and post-release evaluation, with attention to cross-browser/cross-platform compatibility testing.
• Use AI tools and automation to accelerate discovery, requirements writing, story creation, documentation, and delivery workflows.
• Understand software fundamentals relevant to passkeys, including public-key cryptography basics, APIs, data models, authentication vs. authorization, and browser/OS credential APIs.
• Understand core authentication and identity concepts such as FIDO2/WebAuthn ceremonies, attestation, discoverable credentials, credential syncing, and passwordless account recovery.
• Understand cloud-based and self-hosted product considerations, including configuration, deployment, and version/platform compatibility across browsers, operating systems, and enterprise environments.

Successful candidates will be asked to authorize and complete a background check. We do not discriminate based on having a criminal record, and we encourage candidates to be open with us about anything that may come up on the report so we can discuss in advance and determine the impact o