Senior Product Manager - BBPS

Setu; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Comprehensive health insurance

Unlimited book budget

Learning sessions and development allowance

Diverse work environment

Job summary

A fintech infrastructure company in Bengaluru is seeking a Senior Product Manager for their Bharat Connect platform. This role focuses on product strategy and execution, requiring collaboration with diverse teams and C-level stakeholders. Ideal candidates have 2-3 years of experience in payment systems, strong organizational and analytical skills, and a desire to impact financial inclusion. The company promotes a culture of integrity, teamwork, and continuous learning, offering comprehensive benefits and growth opportunities.

Qualifications

• 2-3 years of hands-on experience in BBPS or similar payment rails.
• Track record of working with C-level stakeholders.
• Demonstrated high integrity in work and decisions.
• Strong organizational skills to manage multiple threads.

Responsibilities

• Own product strategy and execution for Bharat Connect / BBPS.
• Define end-to-end workflows across bill payments.
• Drive incident reviews and long-term product improvements.
• Ensure compliance and manage audit trails.

Skills

Product strategy

Stakeholder engagement

Problem-solving

Analytical skills

Organizational skills

Tools

API infrastructure

Financial services ecosystem

Job description

5+ years of work experience

We at Setu are looking for those who share our core belief - “Every Day is Game Day”. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.

Importance of the role

Setu’s Payments BU is a key Fintech infrastructure partner enabling Customers, Agent Institutions, Banks and Billers on Bharat Connect / BBPS rails, enabling bill payments and recurring financial workflows at scale.

We’re looking for a Senior Product Manager to own products built on Bharat Connect / BBPS rails. This role is focused on high-throughput transaction systems for Bill payments & other categories, partner integrations, reconciliation, settlements, dispute handling, and regulatory correctness. You will own systems where failures have ecosystem-level impact. This role provides a holistic understanding right from System reliability, Operational robustness, Partner adoption, Incident Quality, Compliance readiness and Delivery excellence.

What will you do at Setu?

In this role, you’ll spend your time in—

• Own product strategy and execution for Setu’s Bharat Connect / BBPS platform offerings
• Define end-to-end workflows across bill fetch, validation, payments, reversals, refunds, and disputes
• Specify APIs, data models, state machines, reconciliation logic, settlement cycles, and exception handling
• Partner closely with engineering on scalability, idempotency, retries, failure recovery, and observability
• Work with NBBL/network partners, billers, banks, and internal ops teams on integrations and rollout readiness
• Drive incident reviews, root cause analysis, and long-term product improvements
• Own compliance-driven requirements including audit trails, reporting, and regulatory changes
• Improve onboarding and developer experience for partners integrating with BBPS rails
• Team Leadership: Set clear goals and direction for the product team, providing regular feedback to ensure alignment with business outcomes. Collaborate effectively with business, engineers, and stakeholders to ensure the successful execution of product features. .

Who is the right fit for this role?

To excel in this role, you will need—

• Experience:
• 2-3 years of hands-on experience in BBPS or similar rails or payments experience.
• Track record of working with C-level stakeholders and aligning diverse teams toward a shared product vision.
• Unimpeachable integrity: You always keep your word, no matter what. And you do the right thing, always. You own up to your mistakes and can reflect on your performance objectively.
• High agency & a bias for action: You’re someone who gets stuff done, highlights problems and solves them. You’re able to work in zero-to-one environments. You will ensure we find our way to product market fit with new initiatives or take our initiatives that have found ground from 1, to 10, to 100.
• Strong organizational skills: As part of the role, you will need to be on top of multiple threads between different internal and external stakeholders. You will do well if you have a robust personal organizational system to keep track of all the moving parts.
• A keen analytical mind: You should be able to turn around a deck or a summary document in tight timelines with minimal oversight.
• A burning desire to learn and develop deep fintech expertise — building API infrastructure is a lot harder (and more rewarding) than consumer fintech. You will need to learn about:
• Architecture of legacy systems: In order to break new ground and close partnerships, you must first understand where existing systems are broken.
• Setu platform architecture and the role of APIs in financial services.
• To be a technical wizard: Familiarity with API products or the financial services ecosystem.

Why Setu?

Wewill spare no efforts to ensure that Setu empowers you to do the most important and impactful work of your career—

• Opportunity to work closely with the founding team who built and scaled public infrastructure such as UPI, GST, Aadhaar, etc.
• We care deeply about your growth. So we work hard to provide you with—
• A fully stocked library and unlimited book budget.
• Tickets to conferences and industry events.
• Learning sessions where we invite both team members and external experts to teach you something new.
• Learning and development allowance that gives access to subscriptions, courses, certifications, music classes, and much more. Grow, learn, and improve with Setu!
• Kick-ass benefits including comprehensive health insurance for you and your family, personal accident and term life insurance, access to mental health counsellors, extraordinary coffee, and a beautiful office with lots of solid wood and natural light.
• We work hard to make sure our team is diverse and varied. We interview and hire purely on merit, skill, and competence—everything else is irrelevant.

Our core DNA

Our culture code—How We Move, defines the behaviours we expect from our people. When you display any of the six culture code elements, you demonstrate ‘Every Day is Game Day’. The six elements of our culture code—

• Take the shot: You decide fast and deliver right.
• Sign your work like an artist: You master what you do and take pride in it.
• Be the sherpa: You lead your crew on every expedition.
• Be the CEO of what you do: You own it and make things happen.
• Care with tough love: You empower others with trust, respect, and openness.
• Own tomorrow: You innovate for the customer and beyond.

Join us if you want to be part of a company that’s building infrastructure that will directly impact financial inclusion and improve millions of lives. No cashbacks, no growth-hacks, no gimmicks. Just an audacious mission, and an obsession with craftsmanship in code.