Senior Product Manager

Responsive; Coimbatore District; On-site; INR 3,000,000 - 5,400,000; Full time

Job summary

Responsive, a global leader in AI-powered content management, is seeking a Senior Product Manager to lead the Content Management roadmap and AI-driven governance within the Responsive platform. You will collaborate with AI/ML, engineering, UX, and field teams to deliver scalable knowledge workflows and high-quality content across enterprise responses.

Ideal candidates bring 7+ years in SaaS product management, strong systems thinking, and hands-on experience with AI tools to drive measurable

Qualifications

• 7+ years of Product Management experience in SaaS, platform, or enterprise workflow products.
• Strong systems thinking and structured problem-solving ability.
• Demonstrated ownership of outcomes, not just feature delivery.
• Experience working with Engineering and AI/ML teams on complex product or platform capabilities.
• Strong product judgment, prioritization, and communication skills.
• Demonstrated AI-first thinking and hands-on use of AI tools in day-to-day product workflows.

Responsibilities

• Define and evolve the roadmap for Content Management capabilities across the Responsive platform.
• Drive product direction for AI-assisted content ingestion and organization, content quality lifecycle management, and governance workflows.
• Improve how organizational knowledge is reused across responses, field/team queries, and trust center experiences.
• Define, measure and improve success metrics around content quality, trust, reuse, and operational efficiency.
• Partner closely with Engineering, AI/ML teams, UX, GTM, and customer-facing teams.
• Engage with customers and field teams to understand knowledge management and governance challenges.

Skills

Systems thinking

Ownership of outcomes

AI-first thinking

Product judgment

Communication skills

Experience with AI/ML teams

Education

B.Tech in Computer Science (or equivalent)

MBA

Job description

Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Learn more at responsive.io.

About the Role

We are looking for a Senior Product Manager to lead product strategy and execution for Content Management - the knowledge foundation powering AI-assisted responses across the Responsive platform. Content Management is evolving from a traditional repository and governance system into an intelligent knowledge platform powered by AI. The goal is to help customers ingest, curate, improve, govern, and maintain high-quality knowledge with significantly lower manual effort.

• Intelligent Knowledge Management - This role will focus on building intelligent content management capabilities using AI agents, automation, and workflow intelligence to continuously improve content quality, freshness, trust, and reusability across enterprise response workflows.
• AI-powered governance and automation - Areas of focus include AI-assisted ingestion and organization, stale content detection, knowledge recommendations, trust and governance workflows, and reducing operational effort involved in content management.
• Customer and workflow orientation - The role requires strong understanding of enterprise workflows and close engagement with customers and field teams to understand how knowledge quality impacts AI-assisted response workflows and business outcomes.
• Systems thinking and product depth - We are looking for someone who can think deeply about content systems, knowledge workflows, metadata, trust, permissions, reuse, and AI-assisted orchestration - not just standalone features.

What You’ll Own

• Define and evolve the roadmap for Content Management capabilities across the Responsive platform
• Drive product direction for:AI-assisted content ingestion and organizationContent quality, freshness, and lifecycle managementTrusted retrieval and AI-grounded responsesAI-powered governance and automation workflows
• Improve how organizational knowledge is reused across various use cases - including responses (RFx, questionnaires), field/team queries, and trust center experiences.
• Define, measure and improve success metrics around content quality, trust, reuse, and operational efficiency
• Partner closely with Engineering, AI/ML teams, UX, GTM, and customer-facing teams
• Engage with customers and field teams to understand knowledge management and governance challenges

What We’re Looking For

• 7+ years of Product Management experience in SaaS, platform, or enterprise workflow products
• Strong systems thinking and structured problem-solving ability
• Demonstrated ownership of outcomes, not just feature delivery
• Experience working with Engineering and AI/ML teams on complex product or platform capabilities
• Strong product judgment, prioritization, and communication skills
• Demonstrated AI-first thinking and hands-on use of AI tools in day-to-day product workflows

Strong Advantages

• Familiarity or experience with knowledge management, search/retrieval, governance, AI-assisted workflows, or content systems
• Experience with AI-powered workflows, copilots, orchestration, or evaluation systems
• Hands-on use of AI tools for research, prototyping, workflow design, or product development
• Ability to prototype workflows or use AI-assisted coding tools independently
• Technical fluency with APIs, LLMs, vector databases, or AI infrastructure concepts
• B.Tech in Computer Science (or equivalent technical background) and MBA is a plus