Senior Process Specialist - Trainer - Mortgage

Nexdigm; Pune District; On-site; INR 700,000 - 1,000,000; Full time

Job summary

A leading financial services firm in Pune is looking for a Lead Associate in Mortgage Lending to deliver training on Mortgage Underwriting processes. The ideal candidate should have 4-6 years of experience and proven expertise in the 4 C’s of Underwriting along with strong communication and instructional design skills. This position involves developing comprehensive training materials and utilizing LMS tools to enhance training delivery. A post-graduate degree is preferred, along with certification in Financial Modeling.

Qualifications

• 4-6 years of experience in Mortgage Underwriting.
• Ability to create training materials and deliver effective instruction.
• Strong understanding of U.S. mortgage documents and procedures.

Responsibilities

• Conduct training programs on Mortgage Underwriting processes.
• Create and enhance training content using instructional design models.
• Utilize LMS tools for effective training delivery and participant tracking.

Skills

Mortgage Underwriting Expertise

Training Delivery

Communication Skills

Stakeholder Management

Financial Modelling

Education

Any graduate/Post Graduate

Tools

Learning Management System (LMS)

Advanced Excel

Job description

Job Title: Lead Associate– Mortgage Lending

Location: Pune

Experience: 4 – 6 yrs

Educational Qualification: Any graduate/ Post Graduate

Work Mode: Work fromoffice

About the Role:

We are seeking an experienced Real Estate Underwriting Trainer with comprehensive end‑to‑end underwriting expertise and strong training delivery capabilities. The ideal candidate will possess deep knowledge of the 4 C’s of Underwriting, mortgage processes, Commercial Real Estate (CRE) fundamentals, financial modelling, and mortgage documentation across both residential and commercial domains. The trainer must excel in instructional design, communication, stakeholder management, and technical training to support seamless capability building and process transitions.

Key Responsibilities

Training Delivery & Facilitation

• Conduct training programs on Mortgage Underwriting for both Residential and Commercial loans, covering all 4 C’s of Underwriting—Credit, Capacity, Collateral, and Capital.
• Deliver effective training on all mortgage‑related documents, underwriting workflows, and guideline interpretation.
• Conduct training on Financial Modelling, including assumptions, cash flows, valuation approaches, and model review.
• Facilitate new hire training, cross‑skilling, upskilling, and refresher programs.
• Lead transition calls and knowledge transfer discussions with strong communication and presentation skills.
• Deliver specialized training on Commercial Real Estate (CRE) including:
  • All 4 Food Groups of CRE (Multifamily, Office, Industrial, Retail).
  • CRE underwriting principles and risk assessment.
  • CRE Appraisal Review methodologies and best practices.
• Provide end‑to‑end subject matter expertise on mortgage underwriting processes.
• Enable learners to interpret and analyze financial statements, perform income spreading, and assess borrower risk.
• Explain guidelines, risk indicators, deal structures, and document interpretation.

Content Development & Instructional Design

• Create high-quality training materials, including presentations, SOPs, reference guides, assessments, and case studies.
• Apply modern instructional design models (e.g., ADDIE, Bloom’s Taxonomy, Kirkpatrick Model) to enhance training effectiveness.
• Maintain, update, and improve existing training content in alignment with operational changes.

Tools & Technology

• Utilize Learning Management System (LMS) tools for training delivery, tracking, feedback, and reporting.
• Develop and deliver Advanced Excel training, including functions, formulas, dashboards, and data analysis techniques.
• Leverage digital learning tools for interactive sessions.

Desired Candidate Profile:

Must‑Have

• Proven experience as an end‑to‑end Mortgage Underwriter (Residential & Commercial).
• Strong understanding of the 4 C’s of Underwriting.
• Sound understanding of CRE Food Groups and CRE Appraisal Review processes.
• Certified in Financial Modeling, with the ability to train teams on modeling concepts and application.
• Excellent command over mortgage documents and underwriting documentation reviews.
• Experienced developing training content and using LMS tools.
• Effective communication and facilitation skills.

Preferred

• Certification in Instructional Design, Training & Development, or Mortgage Underwriting.
• Experience handling transitions, client interactions, and large training batches.
• Understanding of U.S. mortgage regulatory requirements (if applicable).
• Excellent facilitation and presentation skills.
• High attention to detail and analytical thinking.
• Ability to simplify complex underwriting concepts for diverse learner groups.
• Collaboration and stakeholder management.
• Continuous learning mindset.

Hiring Process:

Your interaction with us will include, but not be limited to,