Senior Process Associate

Apex Group; Chennai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Apex Group in India is seeking a Senior Associate 3 – Real Estate – Lease Administration to support the Retransform BPM Lease Administration team. The role focuses on reviewing lease abstracts, reconciliations and related deliverables across regions including the US, Australia and the Middle East.

Reporting to AVP – Real Estate, you will lead project execution, maintain calendars, update SOPs and templates, and coordinate with clients while mentoring juniors.

Qualifications

• Graduate/Postgraduate in Commerce, MBA Finance or CFA certification.
• 5–7 years of experience in lease administration or real estate operations.
• Strong knowledge of lease concepts and experience with commercial real estate management software (Yardi/MRI).
• Understanding of US Real Estate market.

Responsibilities

• Reviewing, overseeing and tracking the Lease Admin processes.
• Act as the final reviewer for lease abstracts, reconciliations, and lease-related deliverables, ensuring accuracy and client-specific instructions.
• Lead and manage project execution, ensuring timely delivery and alignment with SOW and SLAs.
• Create and manage monthly calendars and due-date trackers, ensuring timely deliveries.
• Assist in creating, updating, and implementing process documents, SOPs, and templates.
• Coordinate with clients and internal teams, acting as the primary contact for queries and updates.
• Support team management by assigning tasks and tracking progress.
• Assist in onboarding new projects by designing process flows and planning resource allocation.
• Contribute to audit responses and document corrective actions.
• Facilitate cross-training and provide coverage for critical tasks.
• Take ownership of monthly, quarterly and annual closures.
• Maintain client folders with proper version control and naming conventions.
• Identify opportunities for process improvements and automation.
• Provide timely feedback to juniors for accurate deliverables.
• Other duties as assigned.

Skills

US Real Estate industry understanding

Education

Graduate/Postgraduate in Commerce; MBA Finance; CFA

Tools

Yardi

MRI

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Senior Associate 3 – Real Estate – Lease Administration

Mumbai/Pune/Hydrabad/Banglore - India

Shift Timings - 11.00 AM – 8.00 PM (Time may Vary with requisition of the HOD / Manager)

The successful candidate will join the Retransform BPM – Lease Administration team as a Process Associate, supporting activities related to the administration of commercial properties. The candidate should have a solid understanding of real estate leasing practices in regions such as the US, Australia, and the Middle East, along with familiarity with relevant terminology. Strong knowledge of lease concepts and experience with commercial real estate management software is essential.

Reporting

The position reports to AVP – Real Estate

About Apex

The Apex Group is a global financial services provider with 3,000 staff across 40+ offices globally. We look to recruit bright, articulate and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do.

Every employee plays a part in making Apex who we are today and the more that we grow, the more important that becomes. Whatever your career path or specialism Apex provides a global platform to allow you to thrive.

Job Specification

• Responsible for Reviewing, overseeing and tracking the Lease Admin processes.
• Act as the final reviewer for lease abstracts, reconciliations, and lease-related deliverables, ensuring accuracy, completeness, and compliance with client-specific instructions.
• Lead and manage project execution, ensuring timely delivery of tasks, accurate reporting, and alignment with client scope of work (SOW) and service-level expectations.
• Create and manage monthly activity calendars and due-date trackers and ensure that all deliveries are completed and reviewed within timelines.
• Assist in the creation, updating, and implementation of process documents, SOPs, checklists, due-date lists, and templates based on client updates and project requirements.
• Coordinate with clients and internal teams, acting as the primary point of contact for queries, updates, escalations, and progress reporting.
• Support team management by assigning tasks, updating project management systems (PMS), tracking progress, and preparing consolidated client communications and query logs.
• Assist in onboarding new projects by designing process flows, planning resource allocation, and ensuring proper documentation and tracking mechanisms are in place.
• Contribute to audit responses, including preparing explanations and documenting actions taken to prevent recurrence of reported issues.
• Facilitate cross-training and backup plans for team members and provide coverage for critical tasks during leaves or peak periods.
• Take ownership of monthly, quarterly, and annual closure processes, ensuring all activities are completed, reconciled, and properly filed.
• Maintain a clean and structured client folder system, ensuring version control, naming conventions, and access protocols are followed.
• Identify opportunities for process improvement, automation, or documentation enhancements and raise them for discussion with senior leadership.
• Provide timely feedback and support to juniors for timely and accurate deliverables.
• Other duties as assigned.

Skills Required

• Graduate/Postgraduate in Commerce, MBA Finance, CFA
• 5 to 7 years of experience
• Good knowledge of Yardi/MRI software
• To have understanding on US Real Estate industry

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business
  Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly
  undefined Additional information We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.For more information on our commitment to Corporate Social Responsibility (CSR)) please visit https://theapexgroup.com/csr-policy/

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.