Senior Process Analyst - Celonis

1502 Springer Nature Technology and Publishing Solutions Private Limited; Pune District; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

Springer Nature Technology and Publishing Solutions Private Limited is seeking a Senior Process Analyst to join the Celonis team in Pune. This hybrid role blends data engineering, process intelligence, and automation to drive measurable business value across enterprise functions.

The role spans Celonis Studio and Data Integration scope, enabling end-to-end data-driven process improvements. The ideal candidate has 5+ years in a process analytics/data engineering role, strong SQL/ETL, experience

Qualifications

• Essential 5+ years in a process analytics / data engineering role.
• Celonis Studio: PQL, Knowledge Models, Views, Action Flows, Orchestration Engine.
• Strong SQL / ETL-ELT data modelling skills.
• Experience with SAP, Salesforce & other ERP systems data.
• Celonis Certified Data Analyst and/or Celonis Certified Data Engineer (desired).
• Familiarity with Agile / sprint delivery.

Responsibilities

• Own end-to-end Celonis Studio development including PQL, Knowledge Models, Views, Action Flows, and Orchestration Engine workflows for both Case Centric and Object Centric processes.
• Build and customize Celonis apps, automations, and analytical dashboards to deliver actionable, data-driven insights.
• Develop AI-powered Celonis solutions using Process Copilot, Insight Explorer, and AI Annotation Builder to surface predictive insights and enable intelligent process automation.
• Design, develop, and maintain high-performance, scalable data pipelines using Data Jobs, Replication Cockpit, and Process Connector to connect Celonis to SAP, Salesforce, Marketo, SuccessFactors, and ServiceNow.
• Design event logs with properly structured Activity and Case tables as the foundation of process mining data models; apply ETL/ELT best practices.
• Leverage Celonis Extractor Builder and Data Push API for custom source system integrations.
• Develop and enforce data quality and governance processes across models.
• Provide ongoing support, troubleshooting, and maintenance for Celonis applications and data pipelines.
• Lead process mining initiatives from discovery to deployment; define KPIs and measure impact.
• Document solutions, data models, and workflows for knowledge transfer.

Skills

Celonis Studio

SQL

ETL/ELT

Data Modelling

Data Integration

ERP data

CI/Lean Six Sigma

Agile / Sprint

Python scripting

Data Analytics

Tools

SAP

Salesforce

Azure

AWS

GCP

Job description

Job Title: Senior Process Analyst (Celonis)

Location(s): Pune

Application Deadline: NA

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.

About the Brand

Nature Portfolio’s high-quality journals and services across the life, physical, chemical and applied sciences help move science and society forward. Nature Portfolio is home to the leading, international weekly journal of science, Nature – founded in 1869. It is also home to the Nature research and Nature Reviews journals, the leading open access multidisciplinary journal Nature Communications, and open access journals including Scientific Reports. Together, these journals publish some of the world's most significant scientific discoveries. Online, nature.com provides over nine million unique visitors per month with content, including news and comment from the Nature journal, and the leading scientific jobs board, Nature Careers. As part of Springer Nature, Nature Portfolio also offers a range of researcher services, including online and in-person training. For more information, please visit nature.com and follow @NaturePortfolio.

About the Role

We are looking for a Senior Process Analyst to join our Celonis Team. This hybrid role spans Celonis front-end and back-end development — combining data engineering, process intelligence and automation delivery to drive measurable business value across enterprise functions. The role covers both the Data Analyst scope (Studio, Views, Knowledge Models, Action Flows) and the Data Engineer scope (Data Integration, pipeline design, data modelling), making it a senior, full-stack Celonis position.

Role Responsibilities

• Celonis Technical Expertise — Own end-to-end Celonis Studio development including PQL, Knowledge Models, Views, Action Flows, and Orchestration Engine workflows for both Case Centric and Object Centric processes.
• Build and customize Celonis apps, automations, and analytical dashboards to deliver actionable, data-driven insights — including process analysis leveraging Variant Explorer and OLAP components.
• Build AI-powered Celonis solutions using Process Copilot, Insight Explorer, and AI Annotation Builder to surface predictive insights and enable intelligent process automation.
• Design, develop, and maintain high-performance, scalable data pipelines — using Data Jobs, Replication Cockpit, and Process Connector to connect Celonis to SAP, Salesforce, Marketo, SuccessFactors, and ServiceNow.
• Design event logs with correctly structured Activity and Case tables as the foundation of process mining data models; apply best practices in ETL/ELT to ensure data accuracy and transformation efficiency.
• Leverage Celonis Extractor Builder and Data Push API for custom source system integrations where Process Connectors are unavailable.
• Develop and enforce data quality and governance processes to ensure data accuracy, completeness, and integrity across all models.
• Apply Data Explorer for pipeline validation and troubleshooting.
• Provide ongoing support, troubleshooting, and maintenance for Celonis applications and data pipelines, ensuring high system availability.
• Optimize large-scale data processing systems for performance, scalability, and long-term reliability.
• Process Mining & Continuous Improvement: Act as Subject Matter Expert for process mining — applying deep domain knowledge to identify use cases, frame business value, and prioritize improvement opportunities.
• Lead the identification, scoping, and implementation of process improvement initiatives from discovery through to deployment.
• Define and track KPIs and success metrics to measure the impact of process improvement initiatives.
• Produce clear documentation of solutions, data models, and workflows to enable knowledge transfer and long-term maintainability.
• Collaboration & Stakeholder Alignment: Partner with process owners, business stakeholders, and data scientists to translate business requirements into scalable Celonis solutions and automated workflows.
• Work with integration and platform teams to connect automation solutions with existing enterprise systems, ensuring smooth data flow and interoperability.
• Communicate findings, recommendations, and solution designs clearly to both technical and non-technical audiences including senior leadership.
• Support change management efforts by driving adoption of new automated workflows and process changes across impacted teams.

Experience, Skills & Qualifications

• Essential 5+ years in a process analytics / data engineering role
• Celonis Studio: PQL, Knowledge Models, Views, Action Flows, Orchestration Engine
• Celonis Data Integration: Data Jobs, Replication Cockpit, Process Connectors, OCPM Python scripting for data manipulation and pipeline automation
• Strong SQL / ETL-ELT data modelling skills
• Experience with SAP, Salesforce & other ERP systems data
• Proven end-to-end process mining project delivery
• Celonis Certified Data Analyst and/or Celonis Certified Data Engineer
• Familiarity with Agile / sprint delivery
• Desirable Experience with Object-Centric Process Mining (OCPM)
• Prior CI / Lean Six Sigma exposure
• Experience with cloud platforms (Azure, AWS, or GCP)
• Familiarity with Celonis AI features: Process Copilot, Insight Explorer, AI Annotation Builder
• Experience with Process Designer / Process Navigator

Springer Nature Skills associated with this Job Profile include: SN-Tech Savvy, SN-Process Optimization, SN-Manages Complexity, SN-Communicates Effectively, SN-Data Analytics/Quantitative skills, SN-Data Domain Savvy, SN-Data security & Governance, SN-Operational Excellence, SN-Process & Systems Design and, SN-Customer / User Requirements Discovery

Job Posting End Date: 31-10-2026

We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees – offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies. We are a global and progressive business, founded on a heritage of trusted and respected brands – including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869. Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.