Senior Privacy Analyst, Data Risk Office

Bristol-Myers Squibb; Hyderabad; Hybrid; INR 15,00,000 - 25,00,000; Full time

Job summary

A leading pharmaceutical company in Hyderabad seeks an Operations Lead for its Data Risk Office. This role will oversee the privacy operations team, ensuring compliance with data protection regulations like GDPR and CCPA. Candidates should have 5-7 years of experience in data privacy and strong leadership skills. The company is committed to transforming patients' lives through science and offers numerous benefits and growth opportunities.

Benefits

Competitive benefits and services

Opportunities for career growth

Supportive company culture

Qualifications

• Minimum 5–7 years of experience in data privacy, compliance, or related risk management.
• Hands-on experience with privacy processes in a multinational environment.
• Strong working knowledge of GDPR, CCPA, and other data protection laws.

Responsibilities

• Lead and coordinate the DRO operations team for effective delivery.
• Manage data incidents and breaches with regulatory compliance.
• Oversee intake and fulfillment of Data Subject Rights requests.
• Act as primary liaison with Data Protection Authorities for inquiries.

Skills

Data privacy management

Regulatory compliance

Incident response coordination

Operational leadership

Communication skills

Education

Bachelor's degree in Information Security, Law, Business Administration, or Computer Science

Job description

Overview

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Operations Lead – Data Risk Office (DRO) is responsible for the effective delivery of all privacy operations within the organization. This role provides oversight and has accountability for the DRO operations team, ensuring that privacy compliance processes are executed consistently and in alignment with global data protection regulations like GDPR, CCPA and others. The Operations Lead coordinates closely with cross-functional partners – including Privacy Legal, Cybersecurity, and business unit leaders – to manage privacy incidents, data subject requests, and regulatory inquiries. By monitoring operational metrics and driving continuous improvements, this role ensures the Data Risk Office meets its obligations and maintains a strong compliance posture. Ultimately, the Operations Lead serves as the central point of contact for privacy operations, accountable for the team’s performance and the consistent, timely delivery of all DRO workstreams.

Key Responsibilities

Operational Oversight & Delivery: Lead and coordinate the DRO operations team, taking accountability for on-time and high-quality execution across all privacy operations workstreams (DSRs, DIN/DBN, DPQ, etc.). Ensure that standard operating procedures are followed and that the team meets regulatory deadlines and internal service level agreements for each request or incident. Provide guidance and mentorship to team members, and monitor daily workflows to quickly address any roadblocks or delays.

Data Incident & Breach Management (DIN/DBN): Manage the end-to-end process for data incidents and breaches, from initial triage through regulatory notification. Work closely with the Cybersecurity incident response team to investigate privacy incidents and determine breach severity. If a breach is deemed reportable under laws like GDPR (within 72 hours) or CCPA, coordinate with Privacy Legal to draft notifications and ensure timely submission to Data Protection Authorities and communications to affected individuals. Maintain detailed incident records (what happened, actions taken) to demonstrate compliance. After resolution, lead post-incident reviews to implement preventive measures.

Data Subject Rights (DSR) Request Oversight: Oversee the intake and fulfillment of Data Subject Rights requests (access, deletion, correction, etc.) across all relevant jurisdictions. Make sure requests are logged in the appropriate system (e.g., Privacy Hub or SharePoint) and assigned to the correct data owners. Track each DSR to closure, verifying that responses to data subjects meet legal requirements (for example, completed within 30 days for GDPR or 45 days under CCPA). Provide guidance on handling complex cases (like identity verification or legal holds) and ensure our standard templates and processes are used for consistency and compliance.

Regulatory Inquiries & Notifications: Act as the primary liaison with Data Protection Authorities (DPAs) for regulatory inquiries, audits, or breach notifications. This includes coordinating responses to official requests or investigations and preparing formal notification letters when required by law (e.g., drafting notification content for authorities in collaboration with Legal). Ensure all regulatory communications are handled professionally and within required timeframes. Maintain a log of all DPA interactions and outcomes, and escalate critical issues to senior leadership as needed.

Operational Metrics & Reporting: Develop and deliver privacy operations metrics and reports to DRO leadership and other stakeholders. Aggregate data across all workstreams (e.g. number of DSRs received and closed, breach notification timelines, outstanding DPQs) and create weekly/monthly dashboards. Highlight key trends or risks – for instance, if DSR volumes spike or an incident took longer than expected to close. Use these insights to recommend process improvements or resource adjustments. The Operations Lead is expected to present these metrics in governance meetings, demonstrating where the DRO is on track and where attention is needed.

Cross-Functional Coordination & Compliance: Facilitate strong collaboration between the Data Risk Office and other teams. Work with Privacy Legal (Chief Privacy Officer’s team) to interpret new regulatory requirements and update operations accordingly. Partner with the Cyber Risk/Security team during incident investigations to ensure swift containment and remediation of data breaches.

Qualifications & Experience

Educational Background: Bachelor’s degree in a relevant field such as Information Security, Law, Business Administration, or Computer Science. A master’s degree or professional certification in data privacy/risk management (e.g., CIPP/E, CIPM) is highly valued but not required, demonstrating formal knowledge of privacy principles.

Experience: Minimum 5–7 years of experience in data privacy, compliance, or related risk management operations. The candidate should have hands-on experience managing privacy processes – for example, overseeing responses to data breaches and data subject requests in a multinational environment. Experience working with global privacy regulations (GDPR, CCPA, etc.) is essential.

Regulatory Knowledge: Strong working knowledge of major data protection laws and regulatory requirements, including GDPR (Europe), CCPA/CPRA (California), and familiarity with other laws like LGPD (Brazil), PDPA (various countries). The candidate should understand obligations such as breach reporting timelines (e.g. 72-hour rule for GDPR), individual rights processes, and how these regulations apply operationally. They should also stay updated on emerging privacy laws and be able to quickly adapt processes to new legal requirements.

Operational Leadership & Communication: Demonstrated ability to lead an operations team and coordinate complex processes. This includes excellent organizational skills to juggle multiple concurrent tasks (e.g., several DSRs and an incident investigation simultaneously) and ensure nothing falls through the cracks. Strong communication skills are required – the Operations Lead must communicate clearly with stakeholders at all levels, from analysts up to executives.

Note: If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [e-mail]. Visit careers.bms.com/ eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: careers.bms.com/california-residents/

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