Senior Principal Advanced Services Engineer - Oracle DBA

Oracle; Delhi Cantonment; On-site; INR 350,000 - 650,000; Full time

Job summary

Oracle is seeking an experienced Oracle DBA/Database Engineer to join its Customer Success organization in India. You will manage enterprise Oracle databases on Exadata and RAC/ASM, ensuring high availability and performance in production environments.

You will work with global engineering and support teams to diagnose issues, apply patches, and perform complex recoveries, while maintaining a strong service mindset and flexibility for shifts as required.

Qualifications

• 10+ years of hands-on Oracle DBA/Database Engineer experience in enterprise production environments.
• Strong Oracle DB administration, troubleshooting and performance tuning skills.
• Hands-on Exadata architecture and RAC/ASM expertise.
• RMAN backup, restore and recovery experience including complex scenarios.
• Experience with Data Guard including Physical Standby, Active Data Guard and Data Guard Broker.

Responsibilities

• Administer and support enterprise Oracle databases on Exadata and RAC/ASM; ensure reliable production operation.
• Diagnose and resolve availability issues and infrastructure-related problems to prevent incidents.
• Install, upgrade, migrate and patch Oracle databases; troubleshoot production issues.
• Manage RMAN backups, restores and recovery for data protection.
• Maintain and troubleshoot Data Guard environments to support availability.
• Analyze performance, tune bottlenecks and recommend improvements.
• Handle critical incidents under pressure with a service mindset; coordinate with global teams.
• Collaborate with customers and global engineering/support teams across time zones.

Skills

Oracle DBA

RAC/ASM

Data Guard

RMAN backups

Exadata

Performance Tuning

Incident Management

Customer-facing

Tools

Oracle Enterprise Manager

Job description

About the Company / Team

Join Oracle’s Customer Success organization in a services and support role focused on enterprise Oracle database environments. Work with customers and global engineering and support teams across time zones to maintain availability, reliability, customer satisfaction and engineering quality.

Job Description

About the Company / Team

Join Oracle’s Customer Success organization in a services and support role focused on enterprise Oracle database environments. Work with customers and global engineering and support teams across time zones to maintain availability, reliability, customer satisfaction and engineering quality.

Key Responsibilities

• Administer and support enterprise Oracle databases on Exadata and RAC/ASM, maintaining reliable operation of mission-critical production environments.
• Diagnose and resolve database availability, Data Guard, RAC/ASM and infrastructure-related issues to restore service and prevent recurring incidents.
• Install, upgrade, migrate and patch Oracle databases, and troubleshoot production issues arising from these activities.
• Manage RMAN backups, restores and recovery, including complex recovery scenarios, to protect data and restore database services.
• Maintain and troubleshoot Data Guard environments, including Physical Standby, Active Data Guard and Data Guard Broker, to support database availability.
• Analyze database performance, tune bottlenecks and recommend preventive and proactive improvements.
• Handle complex and critical production incidents under pressure, providing timely technical resolution with a strong service and support mindset.
• Collaborate and communicate clearly with customers and global engineering/support teams across time zones, including shifts and weekends when required.

Qualifications & Skills Mandatory

• 10+ years of hands-on Oracle DBA/Database Engineer experience supporting enterprise and mission-critical production environments;
• Strong hands-on Oracle Database administration, troubleshooting and performance tuning skills.
• Strong experience with Oracle Exadata architecture and administration, and advanced hands-on Oracle RAC and ASM expertise.
• Hands-on Data Guard experience, including Physical Standby, Active Data Guard and Data Guard Broker.
• Strong RMAN backup, restore and recovery experience, including complex recovery scenarios.
• Experience installing, upgrading, migrating and patching Oracle databases, with production troubleshooting across performance, availability, RAC/ASM, backup/recovery and patching.
• Ability to diagnose and resolve complex or critical production incidents under pressure.
• Excellent written and verbal communication, customer-facing skills and a service/support mindset; willingness to work shifts and weekends when required.

Good-to-Have

• Oracle GoldenGate replication and troubleshooting.
• ZDLRA (Zero Data Loss Recovery Appliance) administration or support.
• Logical Data Guard experience.
• Experience troubleshooting Exadata-specific performance and patching issues.
• Experience supporting large-scale, highly available, business-critical Oracle environments.
• Oracle/Exadata certifications or relevant advanced technical certifications.

Self-Assessment Questions

• Do I have 10+ years of hands-on Oracle DBA experience supporting enterprise and mission-critical production systems?
• Can I administer and troubleshoot Exadata, RAC and ASM environments and diagnose complex performance or availability problems?
• Have I managed RMAN backup, restore and complex recovery scenarios, and supported Physical Standby, Active Data Guard and Data Guard Broker?
• Have I independently delivered Oracle database installations, upgrades, migrations and patching and resolved critical production incidents under pressure?
• Can I communicate clearly with customers and global support teams and work shifts and weekends when required?

Responsibilities

This role is for IC4/IC4.5/IC5

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.