Senior Performance Engineer- 10365

coupa-software-inc-ats-1; Pune District; On-site; INR 3,000,000 - 6,000,000; Full time

Benefits offered by this job

Global Wellness Days

Birthday Time-Off

Volunteer Time Off (VTO)

Employee Assistance Program (EAP)

Business Travel Protection

Referral Bonus Program

Job summary

Coupa is seeking a Senior Performance Engineer in Pune to ensure production workloads run optimally, deliver fast responses, and scale with demand. You will troubleshoot performance bottlenecks, design benchmarks, and collaborate across Product, Development, and Cloud Infrastructure to improve efficiency and ROI.

You will mentor teams, drive automation, and implement performance best practices while delivering high-quality, cost-effective solutions for a global customer base.

Qualifications

• 8+ years of experience in performance analysis and troubleshooting production systems.

Responsibilities

• Conduct production performance analysis and troubleshooting.
• Establish performance benchmarks for the Coupa platform.
• Design, implement and maintain a performance certification test harness.
• Troubleshoot complex configuration, infrastructure, networking, and application problems affecting performance or capacity.
• Collaborate with Product, Dev, and Cloud infra teams to optimize scaling.
• Provide technical assistance to improve system performance, capacity, reliability, and scalability.
• Monitor production performance using automation and modern DevOps tools.
• Analyze root causes for latency across components and systems.
• Identify opportunities to improve the platform, processes, and business.
• Advocate performance best practices and tooling across teams.

Skills

Performance analysis

Cloud & distributed systems

Automation & benchmarks

Performance tuning

APM tools (NewRelic/Grafana/Kibana)

Troubleshooting complex systems

Leadership in incidents

Education

BS/MS in CS/Engineering

Tools

NewRelic

Grafana

Kibana

Gatling

AWS

Azure

Job description

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
• Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of Senior Performance Engineer to Coupa:

The role of a Performance Engineer is critical in supporting Coupa's customer transaction workloads, as it directly influences system performance, cost efficiency, competitive advantage, risk mitigation, and continuous improvement.

Performance Engineers ensure that applications and systems run optimally - delivering fast response times, efficient resource usage, and high scalability. Their work plays a key role in identifying and eliminating performance bottlenecks and inefficiencies, which helps avoid costly hardware upgrades and unnecessary software licensing. This not only leads to significant cost savings but also enhances the organization's ability to maximize return on investment (ROI) while delivering a seamless customer experience.

What You'll Do:

• Production performance issue analysis and troubleshooting.
• Establish performance benchmarks for the Coupa platform
• Design, implement and maintain a performance certification test harness
• Troubleshoot complex configuration, infrastructure, networking, and application problems that could impact the performance or capacity of the product.
• Collaborate with Product Management, Development Engineering, and Cloud Infrastructure teams to find the optimal way to scale applications and the infrastructure.
• Provide technical assistance to improve system performance, capacity, reliability, and scalability.
• Monitor and manage production performance using automation and modern DevOps tools.
• Proactive end-to-end cluster scalability, performance, and exceptions analysis.
• Analyze root cause for latency in individual components and across the system.
• Continually look for opportunities to improve our platform, process, and business.
• Be an evangelist for performance best practices and tools

What You Will Bring to Coupa:

• At least 8 years of experience in Performance Analysis and troubleshooting of production systems
• Domain expert on public cloud, distributed system, micro services architecture and capacity planning
• Experienced in Performance engineering design, implementing, and automating benchmarks
• Proven experience in performance, scalability analysis and optimizations
• Demonstrated knowledge of systems software and understand the impact of locking, caching and I/O on software performance
• Proven Performance tuning experience for infrastructure, platforms, and application
• Proven track record in bringing clarity to ambiguous situations. Ability to facilitate and arbitrate technical discussions, and to make challenging calls or recommendations; Work well in a distributed team environment.
• Experienced in distributed tracing tools/APM such as NewRelic, Grafana, Kibana to collect traces, metrics, and logs and create meaningful dashboards and alerts.
• Experience in gatling, AWS, AZURE, ruby/java, MySql, Lunix, microservices etc.
• BS or MS degree in Computer Science, Engineering, or a related technical discipline, or equivalent experience

At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:

Global Well-Being Perks (For All Employees Globally)

• Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
• Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
• Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
• Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
• Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
• Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .

Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

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