Senior People Development Analyst

UnitedHealth Group; Chennai District; On-site; Confidential; Full time

Job summary

UnitedHealth Group's Optum unit is seeking a Sr People Development Analyst to lead on-site learning, onboarding, and capability development at the Chennai site. You will partner with stakeholders to deliver impactful programs and ensure a seamless onboarding experience for new hires.

The ideal candidate blends facilitation and program management, with expertise in Learning & Development and strong data skills to measure impact and drive scalable capability initiatives.

Qualifications

• Bachelor's degree in relevant field and experience in Learning & Development or HR programs.
• Experience facilitating behavioral, leadership, professional, or capability development programs.
• Solid program and project management experience.
• Understanding of adult learning principles and learning methodologies.

Responsibilities

• Facilitate engaging behavioral, professional, and capability development programs in virtual and classroom environments.
• Deliver high-quality learning experiences that drive engagement and business outcomes.
• Prepare training materials, manage session readiness, and ensure smooth execution of learning programs.
• Gather participant feedback and continuously improve learning effectiveness.
• Maintain solid facilitation standards and learner experience metrics.
• Partner with Learning Business Partners and capability leaders to execute learning strategies and development initiatives.
• Coordinate learning calendars, participant nominations, communications, and stakeholder engagement.
• Track learning data, program metrics, and capability development outcomes.
• Support learning needs analysis and implementation of targeted development interventions.
• Manage learning projects from planning through execution and closure.
• Develop project plans, communication strategies, governance frameworks, and risk mitigation plans.
• Coordinate with internal stakeholders, facilitators, and external vendors to ensure successful program delivery.
• Maintain learning documentation, reports, resources, and SharePoint content.
• Own end-to-end onboarding readiness and delivery for the Chennai site.
• Coordinate onboarding schedules, logistics, communications, vendors, materials, and technology requirements.
• Ensure a seamless onboarding experience for all new hires.
• Maintain onboarding records, reports, and process documentation.
• Build solid partnerships with business leaders, HR teams, facilitators, capability owners, and vendors.
• Act as a trusted advisor and learning partner for Chennai-based stakeholders.
• Provide timely communication, updates, and issue resolution.

Skills

Learning Facilitation

Learning Program Management

Stakeholder Management

Project Coordination

Capability Development

Data Analysis & Reporting

Communication & Presentation Skills

Collaboration & Relationship Building

Problem Solving & Decision Making

Planning & Execution Excellence

Learning Operations

Change Agility & Growth Mindset

Education

Bachelor's degree in Human Resources, Business Administration, Psychology, Education, or related field

Tools

Microsoft 365 (PowerPoint, Excel, Outlook, Teams, SharePoint)

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are looking for a passionate and execution-focused Sr People Development Analyst to join our Talent Enablement & Capability Development team in Chennai. This role serves as the on-site Learning Business Partner, responsible for delivering impactful learning experiences, supporting capability-building initiatives, driving learning programs, and ensuring a seamless onboarding experience for new employees.

The ideal candidate is an experienced learning professional who thrives in both facilitation and program management, enjoys collaborating across functions, and is committed to creating exceptional employee learning experiences.

Primary Responsibilities:

• Facilitation & Learning Delivery
  • Facilitate engaging behavioral, professional, and capability development programs in virtual and classroom environments
  • Deliver high-quality learning experiences that drive engagement and business outcomes
  • Prepare training materials, manage session readiness, and ensure smooth execution of learning programs
  • Gather participant feedback and continuously improve learning effectiveness
  • Maintain solid facilitation standards and learner experience metrics
• Capability Development Support
  • Partner with Learning Business Partners and capability leaders to execute learning strategies and development initiatives
  • Coordinate learning calendars, participant nominations, communications, and stakeholder engagement
  • Track learning data, program metrics, and capability development outcomes
  • Support learning needs analysis and implementation of targeted development interventions
• Program & Project Management
  • Manage learning projects from planning through execution and closure
  • Develop project plans, communication strategies, governance frameworks, and risk mitigation plans
  • Coordinate with internal stakeholders, facilitators, and external vendors to ensure successful program delivery
  • Maintain learning documentation, reports, resources, and SharePoint content
• New Employee Onboarding
  • Own end-to-end onboarding readiness and delivery for the Chennai site
  • Coordinate onboarding schedules, logistics, communications, vendors, materials, and technology requirements
  • Ensure a seamless onboarding experience for all new hires
  • Maintain onboarding records, reports, and process documentation
• Stakeholder Management
  • Build solid partnerships with business leaders, HR teams, facilitators, capability owners, and vendors
  • Act as a trusted advisor and learning partner for Chennai-based stakeholders
  • Provide timely communication, updates, and issue resolution
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Psychology, Education, or related field
• Experience working with multiple stakeholders in a matrixed environment
• Relevant experience in Learning & Development, Talent Development, Capability Development, Learning Operations or HR programs
• Demonstrated experience facilitating behavioral, leadership, professional, or capability development programs
• Solid program and project management experience
• Understanding of adult learning principles and learning methodologies
• Proficiency in Microsoft 365 applications, including PowerPoint, Excel, Outlook, Teams, and SharePoint

Preferred Qualifications:

• Certifications in Learning & Development, Facilitation, Instructional Design, Coaching, or Project Management
• Experience supporting large-scale capability initiatives
• Experience working in global or matrix organizations
• Exposure to onboarding, employee development, and talent management programs

Key Skills & Competencies

• Learning Facilitation
• Learning Program Management
• Stakeholder Management
• Project Coordination
• Capability Development
• Communication & Presentation Skills
• Collaboration & Relationship Building
• Problem Solving & Decision Making
• Data Analysis & Reporting
• Planning & Execution Excellence
• Learning Operations
• Change Agility & Growth Mindset

What Success Looks Like

• Consistently delivers engaging and impactful learning experiences
• Builds trusted relationships with business and HR stakeholders
• Ensures flawless execution of learning programs and onboarding initiatives
• Maintains high standards of operational excellence, data accuracy, and learner satisfaction
• Contributes to continuous improvement of talent enablement and capability development practices

Why Join Us?

This role offers an exciting opportunity to make a direct impact on employee growth, capability building, and organizational success. You will work closely with leaders and stakeholders to create meaningful learning experiences while shaping the development journey of our people.

Values:

• Integrity
• Compassion
• Inclusion
• Relationships
• Innovation

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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