Senior Pega Developer - Assistant Vice President

Citi; India; Hybrid; INR 1,400,000 - 2,400,000; Full time

Benefits offered by this job

Hybrid work model

Learning & development

Challenging projects

Autonomy

Wellbeing benefits

Global collaboration

Job summary

Citi is seeking a Senior Programmer Analyst to join the Consumer Operations Technology team, contributing to design, development and delivery of applications that support Collections & Recovery operations. In this role you will apply deep technical expertise to build scalable software solutions, collaborating with Product Owners, Business Analysts and cross-functional teams.

You will work with a high degree of autonomy in a global technology environment, delivering impact at scale.

Qualifications

• 10+ years in software development, systems analysis and programming.
• Expertise with Pega Infinity 24.x+ and large applications.
• Experience transforming legacy systems to Pega platforms.
• Loss Mitigation domain knowledge is a plus.
• Hands-on Python for production-grade applications.
• Bachelor’s degree or equivalent in a technical discipline.

Responsibilities

• Design, develop, and implement application systems for Consumer Operations Technology.
• Build and maintain software through all lifecycle phases.
• Analyze complex problems and recommend technical solutions.
• Embed security measures for long-term integrity.
• Collaborate with product owners and analysts to document requirements.
• Provide guidance to junior team members.

Skills

Software development

Python

Self‑driven

Loss mitigation domain

Project management familiarity

Stakeholder communication

Education

Bachelor's degree in a technical field

Tools

Pega Infinity 24.x

Pega platform migration

Job description

Job Description

Citi is looking for a Senior Programmer Analyst to join the Consumer Operations Technology team, contributing to the design, development, and delivery of application systems that directly support Collections & Recovery operations. In this role, you will apply deep technical expertise to build and improve software solutions that meet complex business needs, working with a high degree of autonomy within a collaborative global technology environment. This is an opportunity to make a tangible impact by shaping systems that matter — at scale, and at the centre of Citi’s consumer technology landscape.

Responsibilities

• Design, develop, and implement application systems and programs to address specific business requirements across Consumer Operations Technology.

• Build and maintain software solutions through all phases of the development lifecycle, including analysis, design, construction, testing, and deployment.

• Analyze complex application problems and evaluate business and system processes to recommend and deliver effective technical solutions.

• Develop and embed security measures as part of post-implementation reviews to ensure system integrity and long-term functionality.

• Collaborate with business users, clients, and cross‑functional technology teams to define requirements and deliver advanced programming solutions.

• Contribute to feasibility assessments, IT planning, and time and cost estimation to support sound project decision‑making.

• Define and uphold development standards and operating procedures and provide technical guidance to less experienced team members.

• Identify and elevate control and risk issues with transparency, ensuring technology decisions align with applicable standards and business ethics.

• Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.

• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements

Required Qualifications & Skills

• 10 years of experience in software application development, systems analysis, and programming.
• Expertise in application development and production support of large applications using Pega Infinity 24.x and above .
• Experience In working with transformation projects from legacy to Pega platforms is desirable.
• Domain expertise Loss Mitigation applications is an advantage .
• Hands‑on experience with Python, applied to building and maintaining production‑grade applications is a plus.
• Demonstrated ability to manage and deliver software projects from inception through to implementation.
• Familiarity with project management and consulting methodologies, with the ability to apply structured approaches to technical delivery.
• Ability to work independently under pressure, managing shifting priorities and deadlines without close supervision.
• Bachelor’s degree or equivalent practical experience in a relevant technical discipline.

Beneficial Skills & Qualifications

• Experience working within financial services or consumer technology environments, particularly in collections, recovery, or operations domains.
• Exposure to risk and compliance considerations within software development, including the ability to assess and mitigate technical risks.
• Experience acting as a subject matter expert or informal technical mentor to peers or junior analysts.

What We Offer

At Citi, you will work in a performance‑driven global technology team where your contributions directly shape the systems and services that support millions of customers. We invest in the growth, wellbeing, and long‑term success of our people.

• Hybrid working model with 3 days in the office and 2 days working remotely, supporting a sustainable work‑life balance.
• Access to structured learning and development programmes to grow your technical and professional capabilities.
• Opportunity to work on complex, high‑impact technology challenges within one of the world’s largest financial institutions.
• Autonomy and ownership over your work, with scope to influence standards and practices within your team.
• Wellbeing support and financial benefits designed to provide long‑term security and peace of mind.
• Collaboration with global technology teams, giving you exposure to diverse markets, tools, and approaches.

Job Family Group:

Technology

Job Family:

Applications Development

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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