Senior Pega Developer - Assistant Vice President

Citigroup Inc.; Chennai District; Hybrid; INR 1,500,000 - 2,200,000; Full time

Benefits offered by this job

Hybrid work model

Learning & development programs

Wellbeing benefits

Job summary

Citi in India is seeking a Senior Programmer Analyst to join the Consumer Operations Technology team, contributing to the design, development, and delivery of applications that support Collections & Recovery operations. You will work with autonomy within a global technology environment and make an impact at scale.

The role emphasizes production-grade software, security, collaboration with product owners and analysts, and delivering complex solutions.

Qualifications

• 10 years of experience in software development, analysis and programming.
• Hands-on with Pega Infinity 24.x+ implementations and production support.
• Experience transforming legacy platforms to modern Pega-based solutions.
• Domain knowledge in Loss Mitigation is advantageous.
• Strong Python programming for production-grade applications.

Responsibilities

• Design, develop, and implement application systems for Collections & Recovery.
• Build and maintain software across the full development lifecycle.
• Analyze complex problems and propose effective technical solutions.
• Embed security measures in post-implementation reviews.
• Collaborate with business users and cross-functional teams to define requirements.

Skills

Pega Infinity 24.x+

Python

Software development

Production support

Project management

Independent work

Stakeholder communication

Financial services experience

Education

Bachelor's degree or equivalent in a technical field

Tools

Pega

SQL

Job description

Job Description

Citi is looking for a Senior Programmer Analyst to join the Consumer Operations Technology team, contributing to the design, development, and delivery of application systems that directly support Collections & Recovery operations. In this role, you will apply deep technical expertise to build and improve software solutions that meet complex business needs, working with a high degree of autonomy within a collaborative global technology environment. This is an opportunity to make a tangible impact by shaping systems that matter — at scale, and at the centre of Citi's consumer technology landscape.

Responsibilities

• Design, develop, and implement application systems and programs to address specific business requirements across Consumer Operations Technology.
• Build and maintain software solutions through all phases of the development lifecycle, including analysis, design, construction, testing, and deployment.
• Analyze complex application problems and evaluate business and system processes to recommend and deliver effective technical solutions.
• Develop and embed security measures as part of post-implementation reviews to ensure system integrity and long-term functionality.
• Collaborate with business users, clients, and cross-functional technology teams to define requirements and deliver advanced programming solutions.
• Contribute to feasibility assessments, IT planning, and time and cost estimation to support sound project decision-making.
• Define and uphold development standards and operating procedures and provide technical guidance to less experienced team members.
• Identify and escalation control and risk issues with transparency, ensuring technology decisions align with applicable standards and business ethics.

• Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements

.

Required Qualifications & Skills

• 10 years of experience in software application development, systems analysis, and programming.
• Expertise in application development and production support of large applications using Pega Infinity 24.x and above .
• Experience In working with transformation projects from legacy to Pega platforms is desirable.
• Domain expertise Loss Mitigation applications is an advantage .
• Hands-on experience with Python, applied to building and maintaining production-grade applications is a plus.
• Demonstrated ability to manage and deliver software projects from inception through to implementation.
• Familiarity with project management and consulting methodologies, with the ability to apply structured approaches to technical delivery.
• Ability to work independently under pressure, managing shifting priorities and deadlines without close supervision.
• Bachelor's degree or equivalent practical experience in a relevant technical discipline.

Beneficial Skills & Qualifications

• Experience working within financial services or consumer technology environments, particularly in collections, recovery, or operations domains.
• Exposure to risk and compliance considerations within software development, including the ability to assess and mitigate technical risks.
• Experience acting as a subject matter expert or informal technical mentor to peers or junior analysts.

What We Offer

At Citi, you will work in a performance-driven global technology team where your contributions directly shape the systems and services that support millions of customers. We invest in the growth, wellbeing, and long-term success of our people.

• Hybrid working model with 3 days in the office and 2 days working remotely, supporting a sustainable work-life balance.
• Access to structured learning and development programmes to grow your technical and professional capabilities.
• Opportunity to work on complex, high-impact technology challenges within one of the world's largest financial institutions.
• Autonomy and ownership over your work, with scope to influence standards and practices within your team.
• Wellbeing support and financial benefits designed to provide long-term security and peace of mind.
• Collaboration with global technology teams, giving you exposure to diverse markets, tools, and approaches.

Job Family Group: Technology

Job Family: Applications Development

Time Type: Full time

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