Senior Operations Analyst

athenahealth; Chennai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

athenahealth India seeks a Senior Operations Analyst to join the Operations team. You will work on resolving claims and tasks related to US healthcare RCM, identifying problems and driving resolutions with attention to detail and efficiency.

You will maintain logs and documentation, support continuous improvement initiatives, and collaborate with internal stakeholders to optimize workflows and service quality in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent.
• 3-4 years’ experience in fast paced environment.
• Experience in healthcare RCM is a plus.

Responsibilities

• Perform tasks on healthcare RCM processes and achieve required outputs.
• Maintain logs and documentation of tasks performed.
• Support continuous performance improvement to deliver quality services.

Skills

Operations analysis

Healthcare RCM knowledge

Education

Bachelor’s degree or equivalent

Job description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.We are looking for a Senior Operations Analyst to join our Operations team. Your Job will be responsible for working on resolving claims and or tasks associated to US healthcare RCM. But enough about us; let’s talk about you.You are a curious person who is great at identifying problems and seeing them through to resolution. You would rather be an expert in a specific area than a generalist, but still need to know how your work fits in with the bigger picture. You are careful and detail-oriented but at the same time very efficient in your work, and are always looking for ways to streamline processes and cut out waste.The Team: The operations team holds accountability of critical parts of workflows of athenahealth. We execute driving key initiatives in athenaClinicals and athenaCollector by working with our customers as well as internal stakeholders. We are responsible for leveraging the knowledge in the athenaNet platform in order to improve the product and advance our services.Job ResponsibilitiesPerform tasks or related responsibilities and achieve desired output on specified process in healthcare RCMAchieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality servicesResponsible to maintain important logs and documentation regarding the details of the tasks performedTypical QualificationsBachelor’s degree or equivalent3-4 years’ experience in fast paced environmentAbout athenahealthOur vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.What we can do for you:Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.Learn more about our culture and benefits here: athenahealth.com/careershttps://www.athenahealth.com/careers/equal-opportunity