Senior Member, Tech Ops (DESIM)

D. E. Shaw India Private Limited; Hyderabad; On-site; INR 800,000 - 1,500,000; Full time

Job summary

D. E. Shaw India Private Limited is seeking a Senior Member for the Tech Ops team based in Hyderabad. This role involves providing technical operations support, troubleshooting issues, and collaborating with various stakeholders during critical incidents.

The ideal candidate will have a Bachelor's degree in Computer Science or a related field, along with 3 to 5 years of relevant experience. Proficiency in Linux/Unix, shell scripting, and a programming language like Python or Java is essential. We encourage applications from diverse candidates.

Qualifications

• 3 to 5 years of experience in technical operations, production support, or L2/L3 application support.
• Experience working in Linux/Unix environments.
• Hands-on experience with shell scripting.
• Proficiency in at least one programming language, such as Python or Java.

Responsibilities

• Provide day-to-day technical operations support for production systems.
• Monitor, triage, and resolve issues quickly.
• Coordinate with engineering, infrastructure, business users, and external partners during critical incidents.
• Automate repetitive manual tasks to improve operational efficiency.

Skills

Technical operations support

Troubleshooting and issue resolution

Scripting

Cross-functional communication

Software debugging

Education

Bachelor's degree in Computer Science or related field

Tools

Linux/Unix

Shell scripting

Python or Java

Source control tools like Git

Job description

The DESIM (D.E.Shaw Investment Management) group at D.E.Shaw and Co. is looking for a competent contributor to join our Tech Ops team. This team works with our New York counterparts to support a wide variety of tools and financial datasets for the DESIM group. We are looking to hire a Senior Member, Tech Ops for the role of Operations in the DESIM team, based out of Hyderabad.

What you’ll do day-to-day

You will provide day-to-day technical operations support for production systems. You will monitor, triage, and resolve issues quickly — reviewing logs, analyzing errors, and debugging across application, data, and system layers — while supporting software deployments and configuration changes with minimal impact to users and the business. You will take ownership of issues end-to-end and use excellent cross‑functional communication skills to coordinate with engineering, infrastructure, business users, and external partners during critical incidents, including third‑party data vendors. You will document issues, actions, and outcomes clearly for broader team awareness. You will also bring hands‑on scripting ability, with familiarity using LLMs or AI‑assisted tools, to automate repetitive manual tasks, reduce operational toil, and improve operational efficiency.

Who we’re looking for

• A bachelor's degree in Computer Science, Information Technology, or a related field
• 3 to 5 years of experience in technical operations, production support, or L2/L3 application support for business‑critical systems
• Experience working in Linux/Unix environments
• Hands‑on experience with shell scripting
• Proficiency in at least one programming language, such as Python or Java
• Experience using source control tools such as Gi
• Exposure to CI/CD, deployment, monitoring, and automation tools is a plus
• Solid understanding of incident management, root cause analysis, and production support best practices
• Exceptional software debugging skills, attention to detail, and the ability to prioritize effectively in a dynamic environment
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with technical and business stakeholders

Preferred qualifications:

• Prior experience in the finance domain

Candidates with relevant experience looking to restart their careers after a break are encouraged to apply for this position.

The members of the D.E.Shaw group do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, caregiver status, or any other category protected by law. We are eager to hear from individuals having a wide range of backgrounds and personal characteristics.