Senior Manager, Workplace F&B

SalesForce-ad; Bengaluru; On-site; INR 4,200,000 - 6,400,000; Full time

Job summary

Salesforce in Bangalore is seeking a seasoned Senior Manager – Food & Beverage to lead end-to-end culinary and hospitality operations for India, including the flagship Bangalore Tower with high-volume cafes and executive event spaces.

You will define regional F&B strategy, oversee executive briefings and SIC dining, manage vendor partnerships, and line-manage the Hyderabad team, delivering world-class service and strict food-safety standards.

Qualifications

• Experience: 12–16+ years of progressive leadership experience in hospitality, F&B service, and culinary operations.
• Background: 5-star luxury hotels/resorts with leadership in large-scale corporate food service providers or tech MNC real estate operations.
• Vendor management: multi-million-dollar F&B contracts and leading large third-party production and service teams.
• Event execution: hands-on experience organizing VIP dining, executive briefings, and large-scale events (1,000+ attendees).
• Communication: executive-level communication skills to influence cross-functional leaders.

Responsibilities

• Lead end-to-end F&B operations, strategy, and opening execution for the new Bangalore Tower, including the Ohana Floor and executive event spaces.
• Oversee F&B operations for all India sites (including Hyderabad), ensuring world-class hospitality standards region-wide.
• Line-manage the existing F&B Manager (Hyderabad) and mentor site-level hospitality teams.
• Design, curate, and execute bespoke hospitality experiences for executive events and SIC briefings.
• Drive vendor governance, SLA/KPI adherence, menu innovation, and food safety across all dining facilities.

Job description

Description

About the Role

As Salesforce opens its 10th global Salesforce Tower in Bangalore—a flagship facility featuring 3,800 desks, two expansive cafes seating 1,300+, open collaboration zones, and a dedicated Ohana Floor—hospitality remains at the core of our Workplace Services philosophy. We are seeking a seasoned, high-caliber Senior Manager – Food & Beverage (India) to lead and elevate our end-to-end culinary and F&B operations across India. In this role, you will define the regional F&B strategy, oversee high-profile Executive Briefing Center (SIC) dining and hospitality events, and manage our strategic partner ecosystem. This role requires a unique blend of five-star luxury hotel hospitality, high-volume corporate catering expertise, and executive stakeholder management.

Core Responsibilities

Strategic F&B Leadership & Tower Readiness

• Lead the end-to-end F&B operations, strategy, and opening execution for the new Bangalore
• Tower, including the Ohana Floor, high-volume cafes, and executive event spaces.
• Oversee F&B operations for all India sites (including Hyderabad), ensuring consistent, world-class hospitality standards across the region.
• Line-manage the existing F&B Manager (Hyderabad) and mentor site-level hospitality teams.

Executive Hospitality, Events & Executive Briefing Center (SIC)

• Design, curate, and execute bespoke hospitality experiences for executive events,
• Salesforce Innovation Center (SIC) briefings, leadership visits, and community gatherings on the Ohana Floor.
• Partner with internal events and executive leadership teams to deliver tailored, premium culinary experiences that reflect the Salesforce brand values.

Strategic Partner & Vendor Governance

• Provide strategic direction and daily governance to the Compass Group leadership team and the JLL F&B Management team.
• Drive operational excellence, SLA/KPI adherence, menu innovation, nutrition standards, and food safety across all dining facilities and corporate cafes.
• Build strong, collaborative relationships with vendor leads to foster a culture of accountability, innovation, and continuous service improvement.

Operational Excellence

• Oversee the India F&B budget, including operating expenses, event catering budgets, equipment maintenance, and strategic vendor contract management.
• Drive sustainability initiatives in food sourcing, waste reduction, single-use plastic elimination, and energy-efficient kitchen practices.
• Ensure 100% compliance with local statutory food safety regulations, FSSAI certifications, health & safety audits, and hygiene standards.

Required Experience & Qualifications

• Experience: 12–16+ years of progressive leadership experience in hospitality, F&B service, and culinary operations.
• Background: A strong foundation in 5-star luxury hotels/resorts combined with leadership roles in large-scale corporate food service providers (e.g., Compass Group, Sodexo, Elior) or major tech MNC corporate real estate operations.
• Vendor Management: Proven track record of managing multi-million-dollar F&B contractsand leading large third-party production and service teams in a matrixed environment.
• Event Execution: Extensive hands-on experience organizing high-profile VIP dining, executive briefings, and large-scale corporate events (1,000+ attendees).
• Communication: Exceptional verbal and executive communication skills with the ability to influence cross-functional leaders and global executives.

Desired Competencies

• Hospitality Mindset: Deep passion for creating memorable guest experiences and an obsession with detail, presentation, and service flow.
• Relationship Builder: Ability to bridge the gap between corporate workplace teams, vendor operations, and third-party contractors to create a unified "One Team" culture.
• Agility & Resilience: Adaptable leader comfortable navigating fast-paced site openings, shifting event timelines, and high-volume daily footfalls.