Senior Manager- Wealth Operations Analytics- Vice President

Citi

Gurugram District

On-site

INR 2,500,000 - 3,500,000

Full time

14 days+

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Job summary

Citi is seeking a Vice President – Wealth Operations Analytics in Gurugram, India. This role focuses on enabling AI transformation and operational excellence within Wealth Management. You will collaborate with various stakeholders to deliver advanced analytics and AI initiatives, ensuring measurable business impact.

With over 10 years of experience required, this position demands strong analytical skills as well as leadership to manage a team of 15–30 professionals. You will influence data-driven solutions that improve business efficiency and client experience.

Qualifications

  • 10–14 years of experience in Analytics, Data Science, or AI.
  • 3–6 years of people management experience.
  • Experience in Financial Services or Wealth Operations analytics preferred.
  • Proven experience in Generative AI and/or Agentic AI solutions.

Responsibilities

  • Lead delivery of advanced analytics and AI initiatives.
  • Build partnerships with Wealth Operations and technology stakeholders.
  • Manage and develop a team of analytics and AI professionals.

Skills

Problem structuring
Stakeholder management
SQL
Python
Generative AI
Agentic AI

Education

Bachelor’s degree in a quantitative field
Master’s degree (MBA/MS)

Tools

Tableau
Power BI

Job description

Vice President – Wealth Operations Analytics (People Manager)

Shape the Future of Wealth Operations: Be a Problem Solver. Enable AI Transformation. Lead with Impact.

Are you a results-oriented analytics leader with a strong ability to partner with business teams and translate complex operational problems into data-driven and AI-enabled solutions? Join our Analytics & Information Management (AIM) organization as a Vice President – Wealth Operations Analytics, and play a key role in enabling operational excellence across Wealth Management. This role offers the opportunity to work at the intersection of business, analytics, and next-generation AI technologies, including Generative AI and Agentic AI frameworks. You will partner closely with Wealth Operations stakeholders to understand business priorities, design analytical and AI-driven solutions, and deliver measurable impact.

Responsibilities
Business Partnership & Problem Translation
  • Build strong partnerships with Wealth Operations, Risk, Product, and Technology stakeholders
  • Develop deep understanding of Wealth Operations processes and priorities
  • Translate business needs into structured analytics problems and AI solution frameworks
  • Act as a bridge between business and analytics/AI teams, ensuring clarity, alignment, and impact
  • Proactively identify opportunities where analytics and AI can solve business challenges
Analytics & AI Solution Delivery
  • Lead delivery of advanced analytics and AI initiatives across Wealth Operations
  • Design and implement Generative AI use cases (e.g., document intelligence, knowledge copilots, workflow assistants)
  • Build or drive development of Agentic AI solutions for workflow automation and decisioning
  • Own end-to-end lifecycle: problem framing, solution design, execution, and deployment
  • Measure and communicate business impact (efficiency, cost savings, risk reduction, client experience)
AI Enablement & Innovation
  • Drive execution and adoption of scalable analytics and AI solutions aligned to business priorities
  • Apply LLM-based approaches including prompt engineering and retrieval-based frameworks
  • Collaborate with Technology teams to productionize AI solutions
  • Ensure adherence to responsible AI practices and governance standards
Execution Excellence & Continuous Improvement
  • Deliver analytically rigorous and business-relevant solutions with clear linkage to measurable outcomes
  • Balance multiple priorities across stakeholders and ensure predictable, high-quality delivery
  • Drive standardization and reusability across analytics and AI solutions
Stakeholder Management & Communication
  • Independently manage communication with global stakeholders
  • Present insights and recommendations to senior leadership clearly and effectively
  • Act as a trusted advisor, influencing adoption of analytics and AI-driven decision-making
Team Leadership
  • Manage and develop a team of analytics and AI professionals (typically 15–30 members)
  • Coach and mentor team members on analytics techniques, AI tools, and business context
  • Build capability in Generative AI, Agentic AI, and modern analytics practices
  • Foster a culture of ownership, innovation, and continuous learning
  • Build next-level leadership within the team (AVP/Lead pipeline)
  • Drive high standards on delivery quality, stakeholder engagement, and business impact
Qualifications
Experience
  • 10–14 years of experience in Analytics, Data Science, or AI
  • 3–6 years of people management experience
  • Experience in Financial Services or Wealth Operations analytics preferred
  • Proven experience delivering production-grade Generative AI and/or Agentic AI solutions, including problem framing, model/application design, and measurable business impact realization
  • Experience working with enterprise constraints such as data privacy, latency, and model governance in AI deployments
Industry & Functional Knowledge
  • Strong understanding of operations analytics and process optimization
  • Exposure to Wealth Management domains such as client lifecycle, KYC, servicing, or trade lifecycle preferred
Analytical & Technical Skills
  • Strong problem structuring and hypothesis-driven analysis
  • Experience in statistical techniques, segmentation, and predictive analytics
  • Proficiency in SQL and Python (or R/SAS)
  • Experience with BI tools such as Tableau or Power BI
AI & Data Skills (Critical)
  • Hands-on experience with Generative AI (LLMs, prompt engineering, embeddings, retrieval-based frameworks)
  • Hands-on experience with Agentic AI (multi-step workflows, orchestration frameworks)
  • Understanding of AI/ML lifecycle, APIs, and deployment architectures
  • Experience driving AI-led automation and transformation initiatives
Leadership & Professional Skills
  • Exceptional ability to understand business problems and translate them into analytics and AI solutions
  • Strong stakeholder management and influencing skills
  • Excellent communication and storytelling ability
  • Proven ability to operate in a global, matrixed organization
  • High ownership mindset with strong execution focus
Education
  • Bachelor’s degree in a quantitative field (Engineering, Mathematics, Statistics, Economics, Computer Science)
  • Master’s degree (MBA/MS) preferred
Success Metrics
  • Measurable business impact (cost savings, productivity improvement, risk reduction)
  • Adoption of analytics and AI solutions within Wealth Operations workflows
  • Stakeholder satisfaction and influence
  • Team capability uplift, particularly in Generative AI and advanced analytics
  • Quality, timeliness, and scalability of delivery
Why This Role Matters

This role is critical in transforming Wealth Operations into an AI-enabled, insight-driven function. You will directly influence how business problems are solved using data, analytics, and next-generation AI, driving improvements in efficiency, scalability, and client experience. This role provides a unique opportunity to shape the adoption of AI within Wealth Operations while working closely with global stakeholders on high-impact transformation initiatives.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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