Senior Manager- Wealth Operations Analytics- Vice President

Citibank (Switzerland) AG; Gurugram District; On-site; Confidential; Full time

Job summary

Citibank (Switzerland) AG is seeking a Senior Manager in Wealth Operations Analytics to lead innovative AI-driven solutions in Gurugram, Haryana. You will partner with business stakeholders to solve complex problems with a focus on measurable outcomes.

This vital role involves managing a team, fostering a culture of innovation, and executing analytics strategies that build operational excellence. Ideal candidates have extensive experience in analytics leadership and a strong background in AI technologies.

Qualifications

• 10–14 years of experience in Analytics, Data Science, or AI.
• 3–6 years of people management experience.
• Proven delivery of production-grade AI solutions.

Responsibilities

• Build partnerships with key stakeholders in Wealth Operations.
• Lead advanced analytics and AI initiatives delivery.
• Manage and develop a high-performing team of analytics professionals.

Skills

Analytics leadership

Problem-solving

Stakeholder management

AI and Data skills

SQL

Python

Education

Bachelor’s degree in a quantitative field

Master’s degree (MBA/MS) preferred

Tools

Tableau

Power BI

Job description

## Senior Manager- Wealth Operations Analytics- Vice PresidentApplyremote type: Hybridlocations: Gurugram Haryana Indiatime type: Full timeposted on: Posted Todayjob requisition id: 26973673**Vice President – Wealth Operations Analytics (People Manager)****Shape the Future of Wealth Operations****Be a Problem Solver. Enable AI Transformation. Lead with Impact.****Job Description**Are you a results-oriented analytics leader with a strong ability to partner with business teams and translate complex operational problems into data-driven and AI-enabled solutions?Join our Analytics & Information Management (AIM) organization as a **Vice President – Wealth Operations Analytics**, and play a key role in enabling operational excellence across Wealth Management.This role offers the opportunity to work at the intersection of **business, analytics, and next-generation AI technologies**, including **Generative AI and Agentic AI frameworks**. You will partner closely with Wealth Operations stakeholders to understand business priorities, design analytical and AI-driven solutions, and deliver measurable impact.**A critical success factor in this role is the ability to deeply understand business problems and translate them into structured analytics and AI solutions with measurable impact.**As a people leader, you will manage and grow a high-performing team while fostering a culture of innovation, problem-solving, and continuous learning.**Responsibilities****Business Partnership & Problem Translation*** Build strong partnerships with Wealth Operations, Risk, Product, and Technology stakeholders* Develop deep understanding of Wealth Operations processes and priorities* Translate business needs into structured analytics problems and AI solution frameworks* Act as a bridge between business and analytics/AI teams, ensuring clarity, alignment, and impact* Proactively identify opportunities where analytics and AI can solve business challenges**Analytics & AI Solution Delivery*** Lead delivery of advanced analytics and AI initiatives across Wealth Operations* Design and implement Generative AI use cases (e.g., document intelligence, knowledge copilots, workflow assistants)* Build or drive development of Agentic AI solutions for workflow automation and decisioning* Own end-to-end lifecycle: problem framing, solution design, execution, and deployment* Measure and communicate business impact (efficiency, cost savings, risk reduction, client experience)**AI Enablement & Innovation*** Drive **execution and adoption** of scalable analytics and AI solutions aligned to business priorities* Apply LLM-based approaches including prompt engineering and retrieval-based frameworks* Collaborate with Technology teams to productionize AI solutions* Ensure adherence to responsible AI practices and governance standards**Execution Excellence & Continuous Improvement*** Deliver analytically rigorous and business-relevant solutions with clear linkage to measurable outcomes* Balance multiple priorities across stakeholders and ensure predictable, high-quality delivery* Drive standardization and reusability across analytics and AI solutions**Stakeholder Management & Communication*** Independently manage communication with global stakeholders* Present insights and recommendations to senior leadership clearly and effectively* Act as a trusted advisor, influencing adoption of analytics and AI-driven decision-making**Team Leadership*** Manage and develop a team of analytics and AI professionals (typically 15–30 members)* Coach and mentor team members on analytics techniques, AI tools, and business context* Build capability in Generative AI, Agentic AI, and modern analytics practices* Foster a culture of ownership, innovation, and continuous learning* Build next-level leadership within the team (AVP/Lead pipeline)* Drive high standards on delivery quality, stakeholder engagement, and business impact**Qualifications****Experience*** 10–14 years of experience in Analytics, Data Science, or AI* 3–6 years of people management experience* Experience in Financial Services or Wealth Operations analytics preferred* **Mandatory:** Proven experience delivering **production-grade Generative AI and/or Agentic AI solutions**, including problem framing, model/application design, and measurable business impact realization* Experience working with enterprise constraints such as data privacy, latency, and model governance in AI deployments**Industry & Functional Knowledge*** Strong understanding of operations analytics and process optimization* Exposure to Wealth Management domains such as client lifecycle, KYC, servicing, or trade lifecycle preferred**Analytical & Technical Skills*** Strong problem structuring and hypothesis-driven analysis* Experience in statistical techniques, segmentation, and predictive analytics* Proficiency in SQL and Python (or R/SAS)* Experience with BI tools such as Tableau or Power BI**AI & Data Skills (Critical)*** Hands-on experience with: + Generative AI (LLMs, prompt engineering, embeddings, retrieval-based frameworks) + Agentic AI (multi-step workflows, orchestration frameworks)* Understanding of AI/ML lifecycle, APIs, and deployment architectures* Experience driving AI-led automation and transformation initiatives**Leadership & Professional Skills*** Exceptional ability to understand business problems and translate them into analytics and AI solutions* Strong stakeholder management and influencing skills* Excellent communication and storytelling ability* Proven ability to operate in a global, matrixed organization* High ownership mindset with strong execution focus**Education*** Bachelor’s degree in a quantitative field (Engineering, Mathematics, Statistics, Economics, Computer Science)* Master’s degree (MBA/MS) preferred**Success Metrics*** Measurable business impact (cost savings, productivity improvement, risk reduction)* Adoption of analytics and AI solutions within Wealth Operations workflows* Stakeholder satisfaction and influence* Team capability uplift, particularly in Generative AI and advanced analytics* Quality, timeliness, and scalability of delivery**Why This Role Matters**This role is critical in transforming Wealth Operations into an AI-enabled, insight-driven function. You will directly influence how business problems are solved using data, analytics, and next-generation AI, driving improvements in efficiency, scalability, and client experience.**This role provides a unique opportunity to shape the adoption of AI within Wealth Operations while working closely with global stakeholders on high-impact transformation initiatives.**