Senior Manager, Software Engineering, Missionforce

Salesforce; Hyderabad; On-site; INR 3,000,000 - 5,400,000; Full time

Benefits offered by this job

Well-being reimbursement

Generous parental leave

Trailhead Training

1:1 coaching with leadership

Volunteer opportunities

Job summary

Salesforce in Hyderabad is seeking an Engineering Manager to lead AI-first software teams. You will drive architecture, delivery, and collaboration with product owners, architects, and engineers to build high-quality AI-enabled software.

You will mentor engineers, foster best practices, and ensure timely delivery while upholding Salesforce values and culture. The role emphasizes architecture, cross-team coordination, and hands-on contribution when needed.

Qualifications

• AI-first approach to engineering and moving faster with AI
• Experience using AI tools in development workflows
• Advanced prompt engineering to create reliable system prompts
• Related technical degree required
• 3+ years leading software engineering teams on fast-paced projects
• Experience leading large scale distributed systems
• Strong communication and organizational skills
• Experience with Agile methodologies and Scrum Master experience
• Experience communicating requirements and designs to users and teams

Responsibilities

• Drive execution and delivery of features with cross-functional teams
• Make critical decisions contributing to product success
• Proactively foreseeing and resolving issues
• Daily stand-ups as Scrum Master for engineering teams
• Partner with PO to align priorities and risks
• Ensure teams have clear priorities and resources
• Mentor and develop team members and maintain morale
• Provide technical guidance and code reviews
• Contribute to architecture discussions and reviews
• Support release commitments and hands-on coding when needed

Skills

AI-first leadership

AI tools in development

Prompt engineering

Distributed systems leadership

Agile / Scrum Master

Communication

Mentoring engineers

Education

Bachelor's degree in Computer Science

Tools

Claude Code

GitHub Copilot

Codex

Cursor

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Role Description

The Engineering Manager demonstrates deep business, industry, and product knowledge to ensure the success of our customers by effectively managing a team of Engineers and Architects. In this role, the Engineering Manager will specialize in one or more lines of business, a specific cloud or industry to speak the customer language and ensure customer value realization. They are aligned by cloud strategy, building and encouraging positive relationships to help customers progress on their digital journey.

Salesforce is looking for technically strong, energetic, highly collaborative, and passionate leaders to lead our software engineering teams! You will run and lead a team/teams of outstanding developers and keep quality in mind. We work in a collaborative environment, and we value open communication and feedback, code reviews, and making learning fun!

Your Impact

• Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineer
• Make critical decisions that attribute to the success of the product
• Proactive in foreseeing issues and resolving it before it happens
• Daily management of stand-ups as the Scrum Master for engineering teams
• Partner with PO to align with objectives, priorities, tradeoffs, and risk
• Ensuring teams have clear priorities and adequate resources
• Empowering the delivery team to self coordinate
• Be a multiplier and have a passion for team and team members’ success
• Providing technical guidance, career development, and mentoring to team members
• Maintaining high morale and motivating the delivery team to go above and beyond
• Vocally advocating for technical excellence and helping the teams make good decisions
• Participating in architecture discussions and planning
• Participating in multi-functional coordination, planning, and reviews with leads from other engineering teams
• Maintaining and encouraging our culture by interviewing and hiring only the most qualified individuals
• Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
• Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
• Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance.
• Occasionally chipping in to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical skill sharp

Minimum Requirements

• A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
• Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows.
• Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
• A related technical degree required
• 3 + years of proven track record leading software engineering teams with a distinguished track record on technically fast paced projects
• Experience leading large scale distributed systems, working with microservices and/or distributed architecture
• Strong verbal and written communication skills, organizational and time management skills
• Ability to be flexible, proactive, comfortable working with minimal specifications
• Experience with short release cycles, the full software lifecycle, and experience working on a product that’s been released for public consumption
• Experience in hiring, mentoring and leading engineers
• Working experience of software engineering best practices including coding standards, code reviews, SCM, CI, build processes, testing, and operations
• Experience with Agile development methodologies. Scrum Master experience required
• Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs

Preferred Requirements

• Strong knowledge of Salesforce product and platform features, capabilities, and best use of it
• Able to articulate the importance and value of Governance to Business and IT executives
• A good understanding of enterprise architecture principles is strongly preferred
• Ability to quickly grasp and distinctly explain technological and business concepts
• Serve as a trusted advisor, with a deep curiosity to understand your customers, their motivations and needs, and how to approach ensuring their success
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Benefits & Perks

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
• World-class enablement and on-demand training with Trailhead.com
• Exposure to executive thought leaders and regular 1:1 coaching with leadership
• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
• For more details, visit https://www.salesforcebenefits.com/

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.