Senior Manager, Software Engineering

ServiceNow

Hyderabad

On-site

INR 1,600,000 - 2,400,000

Full time

3 hours ago

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Job summary

ServiceNow in Hyderabad is seeking an experienced engineering leader to drive product development, collaborating with product management, design, and support teams to deliver top-quality solutions. You will manage daily development activities and mentor a high-caliber team, addressing complex, ambiguous problems with innovative approaches.

The role requires strong coding standards, extensive experience with Java/C++/JavaScript, and a proven ability to implement best practices in a fast-paced

Qualifications

Experience integrating AI into work processes, automation, or decision-making.
10+ years of experience with technologies relevant to ServiceNow and advanced coding skills.
Experience managing employees who require little oversight.
Experience providing direction and delegating assignments.
Experience with open source tools and agile development environments.
Fluency in one or more relevant programming languages (Java, C++, JavaScript).
Ability to understand broad concepts and develop solutions.
Experience with implementing best practices and coding standards.

Responsibilities

Manage product development activities.
Collaborate with product management, design, support, and other dev teams to create high-quality solutions.
Oversee daily activities of the development team.
Solve difficult and ambiguous problems.
Manage departmental resources, staffing, mentoring, and maintain a best-of-class engineering team.

Skills

AI integration

Staff management

Direction & delegation

Open source tools

Agile development

Java/C++/JS

Problem solving

Coding standards

Tools

Coding standards

Job description

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Company Description

Join us to put AI to work for people.

Job Description

What you get to do in this role:

Manage product development activities
Work with product management, design, support and other dev teams to create high-quality solutions
Manage daily activities of the development team
Solve difficult and sometimes ambiguous problems
Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
10+ years of experience with technologies relevant to SN and advanced coding skills with high-quality results.
Experience managing employees who require little oversight in completing assigned work
Experience providing direction, delegate assignments, and support to accomplish tasks with their team
Experience with open source tools and agile development environments
Fluency in one or more relevant programming language (Java, C++, JavaScript)
Ability to understand broad concepts and use those concepts to understand and develop solutions for problems
Experience completing projects based on company priorities, context, risks and desired outcomes
Ability to understand and implement best practices and coding standards about role specific requirements (e.g. programming languages and tools, network design, functional design, algorithms, patterns, design and development, etc.).

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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