Senior Manager, Software Development & Engineering Lead (PL) SRE

Charles Schwab; Hyderabad; On-site; INR 2,500,000 - 4,200,000; Full time

Benefits offered by this job

Competitive compensation

Medical insurance

Paid time off and leave benefits

Retirement programs (EPF, gratuity)

Job summary

Charles Schwab in Hyderabad, India is expanding its technology team to build and lead a high-impact Site Reliability Engineering function. You will drive monitoring, incident response, and reliability improvements for critical trading systems while partnering with product and platform teams to deliver scalable, robust solutions.

We seek leaders who can establish robust processes, mentor engineers, and communicate effectively with stakeholders.

Qualifications

• Extensive experience in site reliability engineering and leading high-impact teams.
• Strong expertise in observing, monitoring, and improving complex distributed systems.
• Proven ability to drive incident response and postmortem processes across multiple teams.
• Experience with cloud platforms, networking, and scalable architectures in regulated environments.

Responsibilities

• Build and lead a team of site reliability engineers to monitor trading systems health and respond to incidents.
• Enhance monitoring/observability and guide telemetry improvements with development teams.
• Set clear goals, priorities, and performance expectations aligned with business objectives.
• Foster ownership, accountability, innovation, and continuous learning across teams.
• Communicate status, risks, and needs to technology and trading stakeholders.

Skills

SRE leadership

Cloud platforms (GCP)

Kubernetes

Observability

Incident response

Tools

Google Cloud (GCP)

Kubernetes

Cloud Run

CI/CD pipelines

Job description

Your opportunity

At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect anda commitmentto doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.

Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region.

What you have

• Build and develop and lead a team of site reliability engineers that will use and enhance monitoring tools to understand the health of the trading systems, understand what components might be unhealthy, and how to respond to those events
• Understand how to improve the monitoring/observability of the retail trading systems and, where necessary, work with the development teams to enhance the telemetry as necessary
• Establish clear goals, priorities, and performance expectations aligned with organizational objectives.
• Foster a culture of ownership, accountability, innovation, and continuous learning.
• Clearly communicate status, issues, risks, and needs to various technology and trading services stakeholders

Required Qualifications

• Leverages deep expertise to establish robust methods for efficient technical support
• Optimizes methods for integrating, consolidating, and cleansing data with compliance
• Leads initiatives to establish advanced incident response methods and optimize processes
• Implements advanced QA testing methodologies and drives robust compliance verification
• Utilizes functional expertise improve requirements management processes across teams, projects, or programs
• Manages initiatives to optimize controls and manage cryptographic functions
• Optimizes software design methodologies through effective leadership and process refinement
• Executes advanced methodologies to refine software development processes and secure reliability
• Optimizes software release and deployment strategies to enhance quality and efficiency
• Leads the execution of system design strategies for cloud-based environments
• 10+ years of technology experience in software engineering, infrastructure engineering, cloud engineering, DevOps, SRE, or production operations
• Deep understanding of distributed systems, cloud platforms, networking, application architecture, and operational support models
• Experience with observability platforms, incident management processes, and reliability engineering practices
• Strong knowledge ofSLOs, SLIs, and Error Budgets,Incident Response and Postmortems,Infrastructure as Code,Cloud Platforms (specificallyGCP/GCE/GKE/Cloud Run),Kubernetes and Container Platforms, andMonitoring and Logging Technologies
• Strong written and verbal English communication skills
• Drives data-based decisions and optimizes performance through strategic insights
• Delivers timely updates and effective communication with others involved in a project or effort
• Background in Financial Services or other highly regulated environments
• Experience supporting mission-critical client-facing applications
• Industry certifications related to cloud platforms (specifically Google), Kubernetes, Site Reliability Engineering, or Agile Delivery.
• Leverages deep industry knowledge to drive success while leading high-impact teams, projects, or programs
• Creates opportunities for others to assume meaningful responsibilities
• Identifies and resolves challenges with a forward-looking approach
• Creates and sustains a supportive atmosphere that integrates diverse perspectives into decision-making
• Develops and implements procedures that enhance business effectiveness
• Leads the collaboration of diverse perspectives to work together as a team
• Influences business unit strategies to optimize resource allocation
• Proactively sets expectations, monitors performance, and offers constructive feedback
• Verbally delivers precise, persuasive communication for productive outcomes
• Upholds high standards of reliability, trust, and subject matter authority
• Delivers impactful messages that persuade diverse audiences
• Establishes strategic goals, measures performance, and optimizes outcomes.
• Analyzes trends to create actionable strategies that align with long-term goals
• Drives continuous improvement by raising quality benchmarks and establishing new standards of excellence
• Develops compelling written content that influences and engages readers

What’s in it for you

At Schwab India, you’re empowered to shape your future. We support your growth through meaningful work, continuous learning, and a culture rooted in trust and collaboration – so you can build the skills to make a lasting impact. Our benefits are designed to care for your wellbeing, your family, and your long-term financial security.

Our base benefits, wellbeing, and total rewards include:

• Competitive compensation and retirement programs including Employee Provident Fund (EPF), Gratuity, and optional National Pension System (NPS) contributions
• Robust Paid Time Off, including annual/privilege leave, sick and casual leave, public holidays, maternity/paternity leave, and more
• Comprehensive medical insurance with Outpatient Department (OPD) services, including vaccination, pharmacy, dental, and vision coverage
• Annual reimbursement for health check-ups and mental health support through our Employee Assistance Program (EAP)
• Childcare (creche) reimbursement for eligible employees
• Transportation and meal benefits that support your day-to-day work
• Group life, personal accident, and critical illness insurance