Senior Manager - Procure to Pay Operations

Ernst & Young LLP ( EY India ); Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

EY India seeks a Senior Manager for Procure to Pay (P2P) to lead global P2P operations with a strategic focus on governance, efficiency, and transformation. The role requires deep expertise in P2P tools and a proven ability to manage cross-country teams and complex engagements.

You will drive continuous improvement, compliance, and innovation across the P2P function. The incumbent will mentor a high-performing team, collaborate with auditors and clients, and align P2P processes with

Qualifications

• Preferred qualifications include CA/CPA/CWA/ACCA/MBA/M.com, or an equivalent certification.
• 14 to 18 years of relevant experience in the Procure to Pay function, with a minimum of 5 years in a Senior leadership or transformation role.
• Role may require extended working hours during peak periods and ability to work across global time zones.

Responsibilities

• Take full ownership and accountability for delivering P2P services and regulatory compliance.
• Lead and mentor the P2P team in supplier setups, purchase orders, invoice management, and expense processing.
• Maintain service management reporting metrics and use insights to improve performance and customer satisfaction.
• Leverage P2P tools such as Coupa, Ariba, SAP, Oracle, Concur and Generative AI to optimize workflows.

Skills

P2P Leadership

Team Management

Process Improvement

Strategic Thinking

Stakeholder Management

Education

CA/CPA/CWA/ACCA/MBA/M.com or equivalent

Tools

Coupa

Ariba

SAP

Oracle

Concur

Generative AI

Job description

Tax ACR - PTP - Senior Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Job title Senior Manager – Procure to Pay (P2P)

Job purpose The Procure to Pay (P2P) Senior Manager will play a strategic leadership role in overseeing global and multi-country P2P operations for key engagements. The ideal candidate will possess deep expertise in the P2P domain, along with strong team management and leadership skills. This role offers a unique opportunity to drive operational excellence and contribute to the strategic direction of our P2P services. The successful candidate will showcase proficiency in leveraging P2P tools and technologies, including Coupa, Ariba, SAP, Oracle, Concur and Generative AI, to streamline P2P processes. Experience with various ERP environments will be an added advantage.

Responsibilities

• Take full ownership and accountability for delivering P2P services, ensuring excellence in P2P processes and compliance with all applicable regulations.
• Lead and mentor the P2P team in managing supplier set ups and modifications, purchase order processing, invoice management, employee expense management and payment processing, with a strong commitment to accuracy and timeliness.
• Maintain a thorough understanding of service management reporting metrics, utilizing operational and process insights to enhance performance and improve customer satisfaction.
• Leverage advanced P2P tools and technologies, such as Coupa, Ariba, SAP, Oracle, Concur and Generative AI, to optimize workflows, increase efficiency, and foster innovation within the P2P function.
• Upskill self and the team in future technologies such as AI, GenAI, and Agentic AI, and drive the adoption of technology solutions.
• Cultivate a positive team environment as a people leader, promoting growth, collaboration, and high performance.
• Ensure compliance with procurement policies and procedures while maintaining 100% adherence to internal controls and established financial practices.
• Lead discussions with internal and external auditors, providing necessary information and support during audits.
• Drive continuous improvement initiatives by implementing best practices and adopting new technologies within the P2P function.
• Analyse relevant data to support strategic decision-making and communicate key findings to senior management.
• Perform performance evaluations for team members, address performance issues, and provide technical and operational guidance as needed.
• Serve as a subject matter expert (SME) for new client transitions, solution design, and the expansion of existing engagements.

Functional & Technical skills

Demonstrated accountability and thought leadership in service delivery. Strategic mindset with a strong commitment to process improvement. Strong focus on people management and development. Effective communication and relationship-building abilities. Solid financial and business acumen. Proven capability to collaborate with leaders across various geographies and manage deliverables in a fast-paced, metrics-driven environment. Strong executive presence, with experience in client presentations, governance forums, and transformation steering committees.

Required Technical Skills

Excellent knowledge of P2P tools and technologies, including Coupa, Ariba, SAP, Oracle, and Generative AI, to streamline workflows, enhance efficiency, and drive innovation. Understanding of P2P policies and compliance standards, including audit protocols and control frameworks. Experience utilizing dashboarding and reporting tools like Power BI and Tableau for performance reporting. Strong analytical and problem-solving abilities. Excellent presentation skills and interpersonal abilities.

Qualifications & Experience

Preferred qualifications include CA/CPA/CWA/ACCA/MBA/M.com, or an equivalent certification. 14 to 18 years of relevant experience in the Procure to Pay function, with a minimum of 5 years in a Senior leadership or transformation role. Effective people management skills. Role may also require extended working hours during peak periods. Candidate may also be required to work in time zones that provide adequate coverage to global clients in order to facilitate collaboration with EY and client stakeholders.

EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Experience Level Senior Level